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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House

Photo gallery for The Diplomat Hotel and Spa

Terrace/patio
Point of interest
Indoor pool, pool loungers
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
The current price is AU$241
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Place, The Ffwrnes Theatre
    ‪3 min drive‬
  • Place, Plas Llanelly House
    ‪4 min drive‬
  • Place, Parc y Scarlets
    ‪4 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Twin Bed

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Llanelli

The Diplomat Hotel and Spa puts you in the centre of Llanelli, 2 km (1.2 mi) from Plas Llanelly House and 3 km (1.9 mi) from Parc y Scarlets. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and mani/pedis along with access to the sauna and hot tub. The restaurant, Trubshaws, serves British cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 5102 square feet (474 square metres) of event facilities include 3 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Llanelli hotel include WWT Llanelli Wetland Centre and Kidwelly Castle.

What's nearby

  • Parc Howard Museum - 13 min walk - 1.2 km
  • The Ffwrnes Theatre - 3 min drive - 1.7 km
  • The Play King - 3 min drive - 1.7 km
  • Plas Llanelly House - 4 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 2.5 km

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪The Tinhouse - ‬4 min drive
  • ‪The Phil Bennett - ‬10 min walk
  • ‪EJ's Cafe, Bar & Restaurant - ‬4 min drive
  • ‪Greggs - ‬4 min drive
  • ‪Nando's - ‬4 min drive

About this property

The Diplomat Hotel and Spa

Hotel with 3 restaurants, near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 4 2026 to January 11 2026 (dates subject to change):
  • Breakfast
  • Dining venue(s)
The property will be renovating from 3 November 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

What is the cancellation policy at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 21 Dec 2025 start from AU$240.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Diplomat Hotel and Spa?

Yep, The Diplomat Hotel and Spa has a free self car park.

Are there any beaches close to The Diplomat Hotel and Spa?

The closest beach to The Diplomat Hotel and Spa is Tenby Beach (38 km).

Is there a spa on site at The Diplomat Hotel and Spa?

Yep, there is an onsite spa at The Diplomat Hotel and Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Diplomat Hotel and Spa have a pool?

The Diplomat Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa features a full-service spa, an indoor pool and 3 restaurants.

What makes The Diplomat Hotel and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Diplomat Hotel and Spa.

Is The Diplomat Hotel and Spa family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that The Diplomat Hotel and Spa is a hit with families.

Does The Diplomat Hotel and Spa serve breakfast?

Yep, full breakfast is served weekdays between 7:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Please note that breakfast will unavailable between January 4 2026 and January 11 2026 (subject to change).

Is there a free airport shuttle available at The Diplomat Hotel and Spa?

No, The Diplomat Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Diplomat Hotel and Spa?

Yep, you can grab a meal at The Diplomat Hotel and Spa's onsite restaurant that serves British cuisine.The dining venue will be unavailable from January 4 2026 to January 11 2026 (dates subject to change).

What time are check-in & check-out at The Diplomat Hotel and Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Diplomat Hotel and Spa?

No, only service animals are allowed.

The Diplomat Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 374 reviews
Rating 8 - Good. 117 out of 374 reviews
Rating 6 - Okay. 47 out of 374 reviews
Rating 4 - Poor. 22 out of 374 reviews
Rating 2 - Terrible. 13 out of 374 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was really lovely. Really enjoyed breakfast. Location was perfect for us. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Munmohan singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Spa was good. Nice pool, sauna and steam room. Evening meal was very good but breakfast a little disappointing. What was there was good but I probably arrived at a busy time as very few eggs and hash browns or fresh fruit. The guy on reception was very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tony/Bren

Excellent stay, Room outstanding staff excellent especially Rhian in reception and Glancey in Dining especially at breakfast time , Management very friendly overall Excellent
Stayed 1 night in Aug 2025

8/10 Good

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Stayed 1 night in Aug 2025

10/10 Excellent

SONGITA

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been before, comfortable stay. All staff always welcoming and ready to assist.
Stayed 4 nights in Aug 2025

4/10 Poor

Paulo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is very poor, bed is OK. Cleaning so so bad.
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot summer nights!

Lovely hotel, with large sunny terrace. Stayed in the heatwave, and no air con of fan in the room. Had the windows wide open, but there was a wedding on, so lots of noise. Obviously that isnt the hotels fault, but a fan in the room, and some bottled water would have been lovely. Id stay again, and recommend though
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family

Good hotel great food

Great food room was large though outdated. Free biscuits and coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicola rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day
Stayed 2 nights in Jul 2025

8/10 Good

Elena

Liked: Amenities
We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, staff & service
Hotel was nice enough and the staff really friendly, however two things stood out and affected my visit. The drain in the shower stunk, and I had to keep the bathroom light on so the fan would dull the smell. During breakfast the ladies who were lovely, asked if I wanted a tea or coffee, I would respond, they would then forget and this happened 3 or 4 times and didn’t end up receiving the coffee. I think this hotel potential had a grand past, but its quite tired now.
Stayed 2 nights in Jul 2025