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Hotel Aroi Ponferrada

4.0 star property

Photo gallery for Hotel Aroi Ponferrada

Reception
Hallway
Front of property
Standard Double Room
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
Marcelo Macías 4, Ponferrada, LEON, 24400
  • Place, Museo de la Radio
    ‪11 min walk‬
  • Place, Plaza del Ayuntamiento
    ‪13 min walk‬
  • Place, Castillo de los Templarios
    ‪13 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Ponferrada

At Hotel Aroi Ponferrada you'll be within just a 15-minute stroll of Plaza del Ayuntamiento and Castillo de los Templarios. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free parking nearby. .Places within a 15-minute walk of this 4-property class Ponferrada hotel include Museo del Bierzo and Basilica de la Encina.

What's nearby

  • Museo del Bierzo - 11 min walk - 1.0 km
  • Museo de la Radio - 11 min walk - 1.0 km
  • Plaza del Ayuntamiento - 13 min walk - 1.1 km
  • Castillo de los Templarios - 13 min walk - 1.1 km
  • Basilica de la Encina - 13 min walk - 1.1 km

Getting around

  • Ponferrada Station - 7 min walk
  • León (LEN) - 70 min drive

Restaurants

  • ‪Museo Jungle - ‬4 min walk
  • ‪La Torre de Pizza - ‬2 min walk
  • ‪Downtown - ‬1 min walk
  • ‪La Alquitara Gourmet - ‬2 min walk
  • ‪La Famiglia se sienta a la mesa - ‬1 min walk

About this property

Hotel Aroi Ponferrada

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at Hotel Aroi Ponferrada.

This 4-star Ponferrada hotel is smoke free.

  • 39 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Aroi Ponferrada offers 39 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Down duvets, in-room safe, individually decorated
El Castillo
Ponferrada
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.1 out of 5, Very good, 150 reviews
El Castillo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aroi Ponferrada
Hotel Aroi
Hotel Aroi Ponferrada
Hotel Aroi Ponferrada Hotel
Hotel Aroi Ponferrada Ponferrada
Hotel Aroi Ponferrada Hotel Ponferrada

Frequently asked questions

What is the cancellation policy at Hotel Aroi Ponferrada?

Hotel Aroi Ponferrada offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Aroi Ponferrada?

The closest beach to Hotel Aroi Ponferrada is River Beach of Villafranca del Bierzo (18.4 km).

Does Hotel Aroi Ponferrada serve breakfast?

Yep, buffet brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Aroi Ponferrada?

No, Hotel Aroi Ponferrada does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Aroi Ponferrada?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Aroi Ponferrada?

No, pets are not allowed.

Hotel Aroi Ponferrada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 63 reviews
Rating 8 - Good. 26 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wanda

Liked: Staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice near the train station

Was on the Camino in April and stayed here to dry out (!) while awaiting the train to Sarria. A bit off the Camino but not so much as to be a hardship. Very accommodating front desk staff. A nearby plaza with lots of dining choices. Only about a 8 minute walk to the train station.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
estaba todo muy bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, amenities, property conditions & facilities
La localización
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to castle and train station

My preference is a shower vs a bath tub. Getting out of the tub is tricky when it is wet because you have to step over the walls of tub. The breakfast was very good. The area around the hotel was nice and quiet. Only 5 to 10 minutes to train station.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, room comfort

Muy buen Hotel

Hotel muy limpio y buen servicio
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Esta bien, pero las paredes estan todas manchadas y se ve sucio.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel y un trato inmejorable

Una muy buena estancia y el personal del hotel, de 10. Me equivoqué a la hora de reservar y lo hice en el otro hotel que la misna cadena tiene en Ponferrada y me lo solucionaron de forna inmediata y sin problemas.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Good value for money

Very clean and quiet hotel. A little out of the way from restaurants. Staff very helpful and friendly.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha!

Tudo impecável A sra Sílvia da recepção foi muito atenciosa conseguindo para nós na cidade de Villafranca que estava lotada por ocasião de eventos no cidade! O nosso muito obrigada a Sra Silvia!!!!
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que no me gustó es que las habitaciones son demasiado pequeñas. lo que más me gustó es que está en el centro.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness of property. Friendly staff with ease of check in
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy bueno, céntrico y muy buena atención. Volvería a hospedarme
Stayed 1 night in Mar 2019
Verified

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities

Aprobado.

Hotel céntrico. Habitación bien e equipada.decoracion moderna. Al contrario de la opiniones leídas en alguna plataforma, la calefacción funcionaba perfectamente,incluso la apagamos a pesar de las temperaturas bajo cero del exterior. La habitación algo pequeña pero suficiente. Por ponerle alguna pega, el colchón era durisimo, pero eso ya es para gustos......
Stayed 1 night in Jan 2019
Verified

8/10 Good

MAGDALENA

Liked: Cleanliness, property conditions & facilities, room comfort
La habitación estaba fría al llegar. No dispone de restaurante/cafetería, lo que supone una pega. La hora del desayuna comienza a las 7:30, muy tarde cuando se viaja por trabajo. El personal muy amable y diligente.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Miguel

Recomendable

Hotel moderno con excelentes habitaciones. Desayuno muy completo con productos de primera calidad.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Enkelt komfortabelt hotell i shoppingområdet

Hotellet er nyoppusset for få år siden. Rommene er veldig små. Ble tatt godt imot med tilstrekkelig god engelsk. Ingen parkering. Måtte til parkering gsanlegg 3 min. Unna. 15 min gange til gamlebyen som var sjarmerende.
Stayed 1 night in May 2018
Verified

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Room comfort

Overnight stop, could have been better

The room was hot so prevented a good nights sleep and air con noisy and not very effective. Coupled with the noisy plumbing from other rooms sleep was not good. Breakfast choice ok, just continental. No boiling water to make tea. Noisy but all noise created by staff stacking plates in restaurant! We were the only ones in there so could have been done later. Would not stay again.
Stayed 1 night in May 2018
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service

Centrico.

Buena situación, personal muy amable y profesional, desayuno buffet correcto y variado, , el baño bien, pero la habitación que nos dieron muy pequeña, sin sitio para poner las maletas, desde luego la habitación no era de hotel de 4 estrellas aunque tambien es verdad que el precio es barato para hotel de 4 estrellas.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Forinvest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y corrcto

Es correcto, de momento la habitación que más me ha gustado porque tiene ducha y no bañera
Stayed 2 nights in Nov 2017
Verified

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not worth it.

Air conditioner not effective, wifi comes and goes. Breakfast was good. Location is central but town people seem to be sick of tourists.
Stayed 1 night in Sep 2017
Verified

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo y práctico!!!!

Hotel comodo y práctico , una buena elección para unos días ! Por cierto , el desayuno es mejorable.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

立地は申し分ない

鉄道駅に近い。バスターミナルも徒歩圏内。旧市街へのアクセスも良好。 外観ではわからないが、中はリノベートされていてきれい。 4泊したが、タオルの交換は一度もしてもらえなかった。リクエストしないといけなかったのか？
Stayed 1 night in Aug 2017