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Puerto Azul Suite Hotel

Property class: 4

Photo gallery for Puerto Azul Suite Hotel

A poolside area with lounge chairs and a covered seating area.
A beach with palm trees and a clear blue sky.
A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a balcony with a view of the hills.
A spacious lobby with a reception desk, seating area, and a large window providing a view of the outside.
A bar area with white wicker furniture, a blue aquarium wall, and wooden ceiling beams.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle Pere Melia, Puerto de Pollensa, Pollenca, Mallorca, 7470
  • Place, Pollensa Port
    ‪6 min walk‬
  • Place, Boquer Valley
    ‪10 min walk‬
  • Place, Playa del Port de Pollença
    ‪10 min walk‬

Room options

View all photos for Suite

A modern hotel room with a large bed, bedside tables, and a view of a landscaped area.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite, Pool View

A balcony with two white chairs, a small round table, and a view of a swimming pool and resort buildings.

Suite, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

View all photos for SUITE STANDARD 4 PERSONS

1 bedroom, minibar, in-room safe, free cots/infant beds

SUITE STANDARD 4 PERSONS

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About the area

Puerto de Pollensa

A family-friendly stay in the heart of Pollença awaits you at Puerto Azul Suite Hotel. Within just a 15-minute stroll, you'll find Pollensa Port and Playa del Port de Pollença. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free buffet breakfast. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, sauna and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Pollença hotel include Golf Pollença and Alcúdia Port.

What's nearby

  • Playa d'Albercuix - 2 min walk - 0.2 km
  • Pollensa Port - 6 min walk - 0.6 km
  • Boquer Valley - 10 min walk - 0.8 km
  • Playa del Port de Pollença - 10 min walk - 0.9 km
  • Alcúdia Beach - 13 min drive - 13.7 km

Getting around

  • Muro Station - 26 min drive
  • Palma de Mallorca (PMI) - 64 min drive

Restaurants

  • ‪Dakota - ‬7 min walk
  • ‪Cappuccino - ‬6 min walk
  • ‪Gran Cafe 1919 - ‬7 min walk
  • ‪Café Daina - ‬6 min walk
  • ‪Bocchoris - ‬5 min walk

About this property

Puerto Azul Suite Hotel

Puerto Azul Suite Hotel offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

A children's pool, a rooftop terrace, and a library are also featured at the family-friendly Puerto Azul Suite Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star Pollença hotel is smoke free.

  • 148 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Puerto Azul Suite Hotel offers 148 accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Pollença hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 18 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Puerto Azul Aparthotel Pollensa
Puerto Azul Pollensa
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel
Puerto Azul Suite Pollensa
Puerto Azul Suite
Puerto Azul Suite Hotel Hotel
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel Hotel Pollensa

Frequently asked questions

What is the cancellation policy at Puerto Azul Suite Hotel?

Puerto Azul Suite Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Puerto Azul Suite Hotel?

Yep, Puerto Azul Suite Hotel has a free self car park.

Are there any beaches close to Puerto Azul Suite Hotel?

Yep, Puerto Azul Suite Hotel is a short 10-minute walk from Playa del Port de Pollença. Fun beach activities include snorkelling, windsurfing and kayaking.

Does Puerto Azul Suite Hotel have a pool?

Puerto Azul Suite Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Puerto Azul Suite Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Puerto Azul Suite Hotel.

Is Puerto Azul Suite Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Puerto Azul Suite Hotel is a hit with families.

Does Puerto Azul Suite Hotel serve breakfast?

You bet, free buffet brekkie is offered at Puerto Azul Suite Hotel.

Is there a free airport shuttle available at Puerto Azul Suite Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Puerto Azul Suite Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Puerto Azul Suite Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Puerto Azul Suite Hotel?

No, pets are not allowed.

Puerto Azul Suite Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 98 reviews
Rating 8 - Good. 39 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 0 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!
Stayed 5 nights in Aug 2022
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a magical location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!
Stayed 10 nights in Aug 2022
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel if you have kids. Our two under tens had a fantastic time, which meant we did too! Sven and Mimi the entertainers were great. If we come back to PP we’ll definitely stay here again
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cycling trip

Awesome as always, been coming for years and use same hotel
Stayed 7 nights in Sep 2022
Verified review

8/10 Good

mike james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.
Stayed 6 nights in Apr 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent!
Stayed 9 nights in Jun 2022
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean. Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice! Would definitely go back there.
Stayed 14 nights in Sep 2022
Verified review

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a lovely pool area and the room was clean and very spacious, even with the baby cot in the room. Buffet was great, especially in the evenings when there was always plenty of variety. Very friendly, helpful staff. The hotel is also in a fantastic location, with local restaurants and the beach just a two minute walk away. Parking was also very easy. Only minor negative thing is that the shower isn’t designed very well - the edge of the shower tray isn’t high enough, meaning that water overflowed on to the floor every time we used it. Wasn’t a massive issue, but meant we needed lots of towels to mop up the water.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good family trip

The hotel is ideal for families. A nice pool area and inflatables allowed which is nice. The animations teams does a decent job throughout the day and at the nightly minidisco. The kids (5&7) loved it. Buffet at breakfast and dinner was good. Sufficient choice that will keep most happy. Quality was decent if not gourmet. Only two blocks or a few minutes stroll to the promenade/beach/restaurants if you want a change of scenery.
Stayed 6 nights in Jul 2022
Verified review

6/10 Okay

Jayne

Liked: Cleanliness, staff & service
Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa. The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Anneloes van

Liked: Cleanliness, amenities
Goed ontbijt. Kamer prima.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Älskade Port Pollenca - bra boende

Perfekt läge i Port Pollenca. Ett par gator upp från stranden men bara några minuters promenad. Gillade det mesta med hotellet förutom miljön runt poolen som jag upplevde som lite trång och oorganiserad… själva poolen var jättebra och allt annat var också bra. Vi trivdes och skulle gärna komma tillbaka. Majoriteten av gästerna var britter. (Juni 2022).
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, friendly staff, good food and great entertainment for all ages.
Stayed 7 nights in Apr 2022
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage und in ein paar Minuten fußläufig am wunderschönen Strand. Vor allem Abendbufett nicht besonders abwechslungsreich. Essen sehr auf englische Gäste ausgerichtet. Nettes und freundliches Personal.
Stayed 8 nights in Mar 2022
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.
Stayed 7 nights in Oct 2021
Verified review

10/10 Excellent

Olov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My fourth very good stay at Azul.

Excellent four star hotel. Outstanding service. Clean and restaurant offer good food.Friendly staff. Wi-fi has improved and work ok, but needs upgrading. Stayed four times in this hotel (October visits for biking)
Stayed 11 nights in Oct 2021
Verified review

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meets expectations

Lovely warm and friendly welcome by Angela Room sadly was not pool facing but was spacious and comfy enough Shame no kitchenette Breakfast had a good spread Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise! The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy. Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafa and Sven at kids club were great Food was a bit repetitive and uninspiring
Stayed 10 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.
Stayed 9 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerto Azul

Fantasic hotel, great staff and very good ammenitis.acilities
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and modern, great pool, friendly staff. 5 minute walk to the beach, 2 mins to nearest shop. Plenty of free parking in the surrounding roads.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food was good and there was a good variety of meals, especially for a dinner. We stayed a week and there were different meals to choose from every evening. The hotel is close to the beach, shops and many restaurants. I highly recommend this hotel.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is spotlessly clean. The pool is beautiful. There are lots of comfy sunbeds with a separate area for adults. The food is very good indeed with plenty of choice. And the staff are very friendly. The air conditioning and wifi in the room are not optimal but in public spaces it is very good.
Stayed 14 nights in Jul 2019