Aparthotel

Apartamentos Massol

Property class: 2

Room options

View all photos for Apartment, 1 Bedroom, Balcony (main hotel building 50m away)

An outdoor patio with white wicker furniture, a small round table, and a view of a landscaped garden with a hedge and palm trees.

Apartment, 1 Bedroom, Balcony (main hotel building 50m away)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free wired internet

View all photos for Studio, Balcony (main hotel building 50m away)

A balcony with white wicker furniture, a blue sofa, and a glass door leading to an indoor area.

Studio, Balcony (main hotel building 50m away)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds
  • Free wired internet

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About the area

Puerto de Pollensa

At Apartamentos Massol you'll be within just a 10-minute stroll of Pollensa Port and Playa d'Albercuix. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and free WiFi. .Each apartment is soundproofed and features free wired Internet, a furnished balcony and a flat-screen TV. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A fan, a safe and a hairdryer are also available. Limited housekeeping is available. .Enjoy the kids' swimming pool and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this Pollença aparthotel, you'll be 19.8 km (12.3 mi) from Alcúdia Beach and 20.5 km (12.7 mi) from Playa de Muro.
View more Aparthotels in Puerto de PollensaOpens in a new window

What's nearby

  • Playa d'Albercuix - 3 min walk - 0.3 km
  • Pollensa Port - 6 min walk - 0.6 km
  • Boquer Valley - 8 min walk - 0.7 km
  • Playa del Port de Pollença - 10 min walk - 0.8 km
  • Playa de Muro - 17 min drive - 16.5 km

Getting around

  • Muro Station - 26 min drive
  • Palma de Mallorca (PMI) - 65 min drive

Restaurants

  • ‪Dakota - ‬8 min walk
  • ‪Cappuccino - ‬7 min walk
  • ‪Bocchoris - ‬6 min walk
  • ‪El Albero - ‬3 min walk
  • ‪Can Pescador - ‬7 min walk

About this property

Apartamentos Massol

Apartamentos Massol offers its guests 2 outdoor swimming pools and a children's pool. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Apartamentos Massol. Free self parking is available.

Smoking is allowed in designated areas at this Pollença aparthotel.

  • 24 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1990
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
Apartamentos Massol offers 24 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 4 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping on weekdays only
  • Local maps
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 24 units
  • 3 floors
  • Bicycle rentals
  • Built in 1990
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Aparthotel Flora, c/Méndez Núñez s/n, 07470, Puerto de Pollensa]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast or Half Board rate plans receive meals at Aparthotel Flora. Guests have access to all hotel amenities at Hotel Flora.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Airport shuttle fee: EUR 16 per person (one-way)
  • Airport shuttle fee per child: EUR 16 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

Property Registration Number M-A-1706

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apartamentos Massol Apartment Pollensa
Apartamentos Massol Apartment
Apartamentos Massol Pollensa
Apartamentos Massol Pollensa
Apartamentos Massol Aparthotel
Apartamentos Massol Aparthotel Pollensa

Frequently asked questions

What is the cancellation policy at Apartamentos Massol?

Apartamentos Massol offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Apartamentos Massol?

Yep, Apartamentos Massol has a free self car park.

Are there any beaches close to Apartamentos Massol?

Yep, Apartamentos Massol is a short 11-minute walk from Playa del Port de Pollença.

Does Apartamentos Massol have a pool?

Apartamentos Massol has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Apartamentos Massol family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Apartamentos Massol is a hit with families.

Does Apartamentos Massol serve breakfast?

Yeah, buffet brekkie is offered daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Apartamentos Massol?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Apartamentos Massol?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Apartamentos Massol?

No, pets are not allowed.

Apartamentos Massol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 90 reviews
Rating 8 - Good. 26 out of 90 reviews
Rating 6 - Okay. 10 out of 90 reviews
Rating 4 - Poor. 0 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great apartment and fantastic to have use of the facilities at the hotel next door.
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Awesome stay

Perfect accommodation for my stay while cycling, couldnt have done more to be helpful
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
This complex was family oriented, not too loud with great food and great facilities. Would recommend
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the basic amenities were there & the location is not too far from the centre
Stayed 7 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely spot within 10 mins of the beach
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
The apartments are spacious but with basic facilities however the location is fantastic and the staff are very helpful and friendly.
Stayed 9 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, communication
Location of the flat close to the beach
Stayed 11 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Recommended
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

A Perfect and quiet getaway

We were really pleased in our decision to stay at the Massol Apartments. The accommodation was perfect for our needs and the pool area was always clean and tidy with loungers available throughout the day. From checking in to leaving the staff were friendly and helpful. Shops, restaurants and the beach are only a short walk away along with the bus station if you are wanting to use public transport. We would definitely recommend the Massol to family and friends.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location around a 5-10 minute walk to the beach and restaurants. Everything you need in a self catering holiday. The staff were very friendly and helpful. 5stars.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are well located, approximately a 5 minute walk to the beach with lots of shops around. The pool area is small, but it was never busy and there were always plenty of places to sit. We often had the pool to ourselves. The surrounding area is safe and the apartments are in a gated complex. We would definitely book again as the apartments were comfortable and had everything we needed.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great place to stay. It does not have a sea view, but it was a very short walk to the sea front and all the shops and restaurants. The room was clean and very nice and updated. For the price, it was a wonderful place to stay. The location was great. Easy to get to everything, shops, restaurants, hiking trails, grocery store and the beach. The both pools were very nice as well. I would stay here again.
Stayed 5 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Beautiful little place. Great pool! Clean and tidy with useful appliances in the kitchen. Spacious balcony. And comfortable beds. Sofa beds in the bedroom only suitable for people under 6ft!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall we were happy with apartment, it was basic but had everything we needed. I found the bed a little firm for my personal preference
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Perfect
Stayed 7 nights in Sep 2023
Verified review

6/10 Okay

Liked: Communication
Really helpful and friendly staff at the sister hotel Flora. Basic but decent price. Pool small and in a state of disrepair around it but hadn’t gone there for the pool.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location and very comfortable

The checkin location was not so clear on the booking, however when we arrived they did have signs but would have appreciated the direction before arrival. Kettle was broken but when I went to the front desk he ran in all directions to get me one. So appreciated
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great value and spotlessly clean

Considering the price, I wasn’t sure what the accommodation would be like. However, we were definitely not disappointed. The apartment was spotlessly clean, had everything we could wish for, was in a quiet location yet only minutes from the promenade, bars and restaurants. Lots of free parking spaces available directly outside the property. The check in / check out process was very easy and quick. A small but lovely pool area as well to relax and cool down in! Would most definitely recommend staying in these apartments.
Entrance to apartments
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Nice apartment, very clean. Everything worked that should do. The only criticism would be around the kitchen. The cupboards are poorly laid-out, with the top ones so high that even I struggled to get items from them and I'm six feet tall. There was no oven- something like a Baby Belling, or making the microwave a combination would be useful. Other than that, very nice and we had a great stay.
Stayed 14 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

We'll definitely be back but with a few caveats.

Overall it was brilliant. A few minutes walk from the beach, bars and restaurants. At the base of Cap de Formentor for cycling which was a bonus. The room itself had all the necessary utilities, cutlery etc and was always kept very clean. The only troubles we had was the shower overflowed in 2-3 minutes, the walls are paper thin meaning you can hear your neighbours close doors, shower and move items around in the middle of the night. Laundry is also self-service but across the road and costs €4 which isn’t advertised ahead of time. Despite that, we’d absolutely return and enjoyed coming back to a cool room with an air con unit per room!
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, location, listing accuracy

Not bad but not brilliant either

Location was fine. Quiet and relatively close to the centre. Certainly accessible on foot. Parking was free and not an issue. Front desk staff were perfunctory, no more no less. Property that we were given was not as nice as the one shown in the pictures. The pool was clean and a decent size. The ancillary staff were all really friendly and nice - front desk staff should take a leaf out of their book. The main issue was the apartment's overall condition - tired and frayed around the edges but the biggest issue was the strong smell of damp throughout and there was rising damp on the walls in the bedroom. This is not great to be breathing in so would recommend those with any asthma or similar to book elsewhere. Also, the basics such as washing up liquid and dish sponges really should be supplied as standard. We requested it and were given but this should have been a given in a self catering apartment. So while the price for our stay was good in future I would book elsewhere and spend a few euros more on something a bit nicer.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
Appartement fonctionnel, propreté correcte. Emplacement très appréciable avec parking gratuit alentours, facilité accès à pied vers le bord de mer et commerces. Piscine agréable! Belle vue sur reliefs!
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Communication
Das Appartement war in Ordnung, die Möbel allerdings schon etwas in die Jahre gekommen. Nachteilig war die Feuchtigkeit der Räume und der Geruch nach Schimmel. Das Frühstück im 5 Minuten entfernten Hotel war gut. Besonders hervorzuheben ist die Freundlichkeit des Personals.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Central lokation. Ren og indbydende lejlighed. Sengen for hård og puderne elendige. Ellers alt godt.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Ett enkelt boende. Tyvärr fick vi ingen städning 2 av 5 nätter av oklar anledning. Uteplatsen var inte heller så rolig.
Stayed 5 nights in May 2025