8/10 Good
Abigail
Travelled with partner
3 May 2025
I have only stayed here twice. The first time the service was out of this world exceptional. Jen and Sarah are just absolute gems!!! We loved our stay overall and we really enjoyed the spa and pool and drinks at the bar. I would say my only complaints were that they were training new employees and while I tried to be patient; the check in experience was awful. We came for our anniversary and the woman at the front couldn’t have cared less. No upgrade for being an Expedia member, no special treatment whatsoever. Basically here’s your key. Also odd that we had two small beds in our room, but maybe I accidently booked the wrong thing. Anyways overall we had a relaxing time, my other issue was that it was extremely loud at night and I don’t mean the train just constant people slamming doors and running up and down the halls till 2 am. Which didn’t make for a very “relaxing” anniversary weekend.
Abigail
Stayed 1 night in May 2025