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The St. Regis Kanai Resort, Riviera Maya

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Photo gallery for The St. Regis Kanai Resort, Riviera Maya

5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Property video
Suite, 1 King Bed, Ocean View (Bathtub)
6 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite, 2 Bedrooms, Ocean View (Corner)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$2,177
includes taxes & fees
19 Jan - 20 Jan 2026

Explore the area

View map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730
  • Place, Maroma Beach
    ‪6 min drive‬
  • Place, Virgen Beach
    ‪6 min drive‬
  • Place, Tres Rios Ecopark
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, Ocean View (Private Pool)

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Ocean View (Private Pool)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Ocean View (Private Pool)

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 2 Queen Beds, Ocean View (Private Pool)

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View (Terrace)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (Corner)

Room, 1 King Bed, Ocean View (Corner)

Room, 1 King Bed, Ocean View (Corner)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Private Pool)

5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Suite, 1 King Bed, Ocean View (Private Pool)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Bathtub)

Suite, 1 King Bed, Ocean View (Bathtub)

Suite, 1 King Bed, Ocean View (Bathtub)

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Corner)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Corner)

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Corner)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Corner)

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Ocean View (Corner)

Presidential Suite, 2 Bedrooms, Ocean View (Corner)

Presidential Suite, 2 Bedrooms, Ocean View (Corner)

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Ocean View (Corner)

Studio, 1 King Bed, Ocean View (Corner)

Studio, 1 King Bed, Ocean View (Corner)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Ocean View

5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Suite, 1 Double Bed, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Grand Room, 1 Double Bed, Ocean View (Private Pool)

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 1 Double Bed, Ocean View (Private Pool)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 Double Bed, Ocean View (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View (Terrace)

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The St. Regis Kanai Resort, Riviera Maya. You'll be 7.9 km (4.9 mi) from El Camaleón Mayakoba Golf Course and 10.6 km (6.6 mi) from Gran Coyote Golf. Highlights at this beachfront hotel include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and Ayurvedic treatments along with access to the sauna and hot tub. The family restaurant, Chaya, serves international cuisine and is open for breakfast and dinner. Jack's Club is the hotel's own sports bar, serving drinks along with lunch. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site kids' club and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 5-property class Maroma hotel include Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

  • Maroma Beach - 6 min drive - 2.1 km
  • Virgen Beach - 6 min drive - 2.1 km
  • Tres Rios Ecopark - 15 min drive - 6.3 km
  • El Camaleón Mayakoba Golf Course - 17 min drive - 8.1 km
  • Gran Coyote Golf - 19 min drive - 11.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪Jaal-Ha - ‬17 min drive
  • ‪Preferred Beach Club - ‬16 min drive
  • ‪El Pajarito - ‬16 min drive
  • ‪Rendezvous Bar - ‬16 min drive
  • ‪Preferred Club Lounge - ‬17 min drive

About this property

The St. Regis Kanai Resort, Riviera Maya

Luxury hotel on the beach, with 5 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At The St. Regis Kanai Resort, Riviera Maya, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 4 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a children's club, a garden and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • 9 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 4 bars by the pool
  • 5 bars or lounges
  • Built in 2023
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down duvets. 55-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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includes taxes & fees
8 Jan - 9 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 50 per person
  • 2 beach bars
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chaya
  • Jack's Club
  • Riviera
  • The Beach Club
  • Toro

Things to do

  • 5 outdoor pools
  • Beach club
  • Children's club
  • Full-service spa
  • Shopping

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 85.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 16 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
  • Rollaway bed fee: MXN 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Frequently asked questions

What is the cancellation policy at The St. Regis Kanai Resort, Riviera Maya?

The St. Regis Kanai Resort, Riviera Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Kanai Resort, Riviera Maya?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at The St. Regis Kanai Resort, Riviera Maya on 19 Jan 2026 start from AU$2,176.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Kanai Resort, Riviera Maya?

Yep, The St. Regis Kanai Resort, Riviera Maya has a free self car park and free valet parking.

Are there any beaches close to The St. Regis Kanai Resort, Riviera Maya?

Yep, The St. Regis Kanai Resort, Riviera Maya is a short 1-minute walk from Maroma Beach.

Is there a spa on site at The St. Regis Kanai Resort, Riviera Maya?

Yep, there is an onsite spa at The St. Regis Kanai Resort, Riviera Maya. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The St. Regis Kanai Resort, Riviera Maya have a pool?

The St. Regis Kanai Resort, Riviera Maya has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at The St. Regis Kanai Resort, Riviera Maya?

The St. Regis Kanai Resort, Riviera Maya features a private beach, 2 beach bars and 5 outdoor pools.

What makes The St. Regis Kanai Resort, Riviera Maya a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at The St. Regis Kanai Resort, Riviera Maya.

Is The St. Regis Kanai Resort, Riviera Maya family-friendly?

You bet! With amenities such as a children's club and 5 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that The St. Regis Kanai Resort, Riviera Maya is a hit with families.

Does The St. Regis Kanai Resort, Riviera Maya serve breakfast?

Yep, cooked-to-order breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at The St. Regis Kanai Resort, Riviera Maya?

No, The St. Regis Kanai Resort, Riviera Maya does not offer an airport shuttle service.

Is there a bar or restaurant at The St. Regis Kanai Resort, Riviera Maya?

Relax with a coldie at the 2 beach bars, 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at The St. Regis Kanai Resort, Riviera Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis Kanai Resort, Riviera Maya?

Cats and dogs are welcome at The St. Regis Kanai Resort, Riviera Maya, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 91 out of 108 reviews
Rating 8 - Good. 8 out of 108 reviews
Rating 6 - Okay. 3 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 3 out of 108 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yoko, San Francisco

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property!!! Beautiful, modern, sleek, quiet getaway with fabulous service and delicious food. Rooms are spacious and luxurious. Spa is top tier. Wonderful relaxing get away! Family friendly too
Stayed 6 nights in Aug 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are well kept and absolutely amazing. Service was exceptional - only real down side is lack of snacks and options for food.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fiorella Natali

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Amana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing hotel I’ve ever been to, will definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

nacer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in Jul 2025

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to Relax! Super Staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Excelente estancia, el personal muy servicial y amable, las instalaciones
Stayed 3 nights in Jul 2025

10/10 Excellent

Altraneast M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! All of the staff were very nice, friendly and accommodating!
Stayed 3 nights in Jun 2025

10/10 Excellent

Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest properties I’ve ever stayed at. The service was absolutely top notch.
Stayed 5 nights in May 2025

10/10 Excellent

Mustapha

Stayed 4 nights in May 2025

10/10 Excellent

Bradley

Stayed 5 nights in May 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in May 2025

10/10 Excellent

Azeem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Gave upgraded room because of two babies. Will definitely come back again. 5 star. A
Stayed 2 nights in Apr 2025

10/10 Excellent

eduardo

Stayed 2 nights in Apr 2025

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, calm, and relaxing. The service is outstanding!! From the receptionist through the beach area—Alejandro and Eric are the most amazing servers.
Stayed 6 nights in Mar 2025

4/10 Poor

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
not what i was expecting - Edition much better service
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous at so many levels.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Joshue, DULUTH

Stayed 3 nights in Jan 2025

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2024

10/10 Excellent

Shellneithia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024