See all properties
Save

Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
On a private white sand beach, near Quinta Avenida

Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Exterior
Property grounds
Standard Room, 2 Double Beds, Oceanfront

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

View map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room - Garden View

Standard Room - Garden View | View from room

Standard Room - Garden View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Ceiling fan
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room business centre

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Garden Balcony

Garden Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
LED TV
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Outdoor pool

The Fives Downtown Hotel - Curio Collection by Hilton

Downtown Playa del Carmen
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 677 reviews
The price is AU$230
includes taxes & fees
22 Nov - 23 Nov
The Fives Downtown Hotel - Curio Collection by Hilton

About the area

Playa del Carmen

Pelicano Inn Playa del Carmen - Beachfront Hotel puts you in the heart of Playa del Carmen, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this beachfront hotel include a private beach, a restaurant and a beach bar. .The restaurant, Pelicano Inn, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 8:00 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Restaurante Tropical - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪Deck 5 Pool And Skybar - ‬1 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

On a private white sand beach, near Quinta Avenida
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

This 3-star Playa del Carmen hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1990
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Pelicano Inn Playa del Carmen - Beachfront Hotel offers 40 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

View from property
Playa Palms Beach Hotel
  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,704 reviews
Playa Palms Beach Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

What is the cancellation policy at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Pelicano Inn Playa del Carmen - Beachfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Pelicano Inn Playa del Carmen - Beachfront Hotel?

Yep, Pelicano Inn Playa del Carmen - Beachfront Hotel is a short 5-minute walk from Playa del Carmen Main Beach. Fun beach activities include jet skiing, snorkelling and scuba diving.

What makes Pelicano Inn Playa del Carmen - Beachfront Hotel a romantic place to stay?

Beachfront dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pelicano Inn Playa del Carmen - Beachfront Hotel.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Pelicano Inn Playa del Carmen - Beachfront Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pelicano Inn Playa del Carmen - Beachfront Hotel?

No, pets are not allowed.

Reviews

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 324 reviews
Rating 8 - Good. 107 out of 324 reviews
Rating 6 - Okay. 49 out of 324 reviews
Rating 4 - Poor. 18 out of 324 reviews
Rating 2 - Terrible. 14 out of 324 reviews

Reviews

8/10 Good

Jeimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location right off 5th ave. Very convenient if you're into the night life as there are 2 well known bars at the corners of the ave. The staff were all very lovely and super helpful. The food was amazing!! I do wish they had a pool but that is just a personal preference and doesn't take away from the hotel. The room itself was spacious and comfortable. Definitely would recommend and would stay here again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
exellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Gautham, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy lindo, el personal excelente, nos gustó mucho , vamos a volver
Stayed 3 nights in Jul 2025

8/10 Good

Fabiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

6/10 Okay

Natasha, San Antonio

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Lost power. Asked for towels and never received.
Stayed 3 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Stayed 3 nights in Apr 2025

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great location and service. Sadly there was seaweed on the beach so couldnt really enjoy it fully. The other beach was completely clean, so hope the seaweed will be dealt with the same way as at Mamitas beach. What I did not enjoy is having one socket in the room placed in a very strange location. Hope this will be looked into at some point as it would really improve the stay
Stayed 6 nights in May 2025

6/10 Okay

Marjana

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms are dark and outdated. Location is nice and all the restaurants are in a walk in distance.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best holiday with our group. Everyone was extremely helpful and happy, epically Isaac. Thanks to everyone at Pelicano for an amazing experience. Will be recommended you to everyone.
Stayed 6 nights in Apr 2025

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025

8/10 Good

Cierra, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! My only critique is for the Hotel to implement that the 24-hr security guard have access to the master key to rooms in the event an hotel guest accidentally locks themselves out of their room. This happened to me one night after the front desk was closed (which was 11p) and I couldn’t get back into my room until the front desk reopened at 7a. Luckily, I had a friend who was staying nearby and I was able to sleep there but I would have much rather stayed in the room I paid for. Nonetheless, I thoroughly enjoyed my stay and recommend it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Amenities, property conditions & facilities
Staff are wonderful!! Loved our room and view!
Stayed 28 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not what was advertised

This is property has gated access and you need to buzz in and out each time. This may make you feel safe, but the question is - why is this required? The room was really basic and despite being advertised as a sea view you couldn't see it unless you climbed up and stood on the top of a wall. No balcony, despite the description. instead the room opened out onto an open walkway which was a right of way to others rooms - no privacy whatsoever. And despite saying the cost included all taxes, we were charged additional tax at check-in, where you were also told if you tried to hang anything out to dry you would be fined. We were not allowed to leave the premises at check-out until the room had been inspected for breakages and anything stolen (not that there was anything you wanted to take). The aircon was on/off, no alternative settings and you only had a sheet on the bed so we had to pile towels on top of us to keep warm in the night. It was unbearably hot if the aircon was turned off. The paths there so uneven you couldn't wheel a case - you had to carry it. So many up and down steps to get to the room, really not suitable for anyone who isn't a circus performer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eunice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the way the rooms were built around a central courtyard of trees and seating areas. The white of the surface walls was warm and welcoming. The property had the calm and comfort of an older property — the taste of an older property — I do not at all mean ‘older’ in the sense of dated. The full and large bookcase in the lobby was a pleasure to see. I had good help in arranging a shuttle from the airport to the hotel, and immediate response to a change in arrival that I had to make. Thank you for being such a special place — an oasis even though so close to the activity of 5th Avenue.
Stayed 7 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

petr

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Everyone was very friendly and welcoming.
Stayed 6 nights in Mar 2025

10/10 Excellent

Roberto, fontana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the fact that the property is right there on the beach. It's very easy to walk from our room to the beach. We really enjoy the daily breakfast too. It's nice to have bottles of water in the room, and the "welcome" drinks. We plan to return to this property, as we really enjoyed our stay. Thank you!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina, Fort Macleod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025

8/10 Good

Julie Ann, Honey Harbour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Easy checkin..staff was very friendly and helpful. The breakfast was super. My only comment is its hard carrying 50 pound luggage up the 3 flights of stairs as there is no elevator. Also we were unsure that the entrance was the long hallway..there should be a sign pointing to reception.
Stayed 6 nights in Mar 2025