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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property

Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Exterior
Front of property
Honeymoon Room with Jacuzzi and Terrace | Terrace/patio
Standard Room, 2 Double Beds, Oceanfront
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room - Garden View

Standard Room - Garden View | View from room

Standard Room - Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room business centre

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Garden Balcony

Garden Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Ocean view Junior Suite

  • Partial ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Pelicano Inn Playa del Carmen - Beachfront Hotel puts you in the heart of Playa del Carmen, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this beachfront hotel include a private beach, a restaurant and a beach bar. .The restaurant, Pelicano Inn, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 8:00 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playacar Beach and Mamitas Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mi Jardin Secreto - ‬2 min walk
  • ‪Restaurante Tropical - ‬1 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

This 3-star Playa del Carmen hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1990
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Pelicano Inn Playa del Carmen - Beachfront Hotel offers 40 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

What is the cancellation policy at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Pelicano Inn Playa del Carmen - Beachfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Pelicano Inn Playa del Carmen - Beachfront Hotel?

Yep, Pelicano Inn Playa del Carmen - Beachfront Hotel is a short 5-minute walk from Playa del Carmen Main Beach. Fun beach activities include jet skiing, snorkelling and scuba diving.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Pelicano Inn Playa del Carmen - Beachfront Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pelicano Inn Playa del Carmen - Beachfront Hotel?

No, pets are not allowed.

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 358 reviews
Rating 8 - Good. 113 out of 358 reviews
Rating 6 - Okay. 53 out of 358 reviews
Rating 4 - Poor. 20 out of 358 reviews
Rating 2 - Terrible. 14 out of 358 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Patti

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Short on linen / wash clothes most days. Beach side sunning excellent. Restaurant service was great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Opp
Stayed 2 nights in Nov 2025

10/10 Excellent

Jiri

Stayed 2 nights in Oct 2025

10/10 Excellent

Karol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything excelent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jair, Murfreesboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 8 nights in Oct 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms
Stayed 8 nights in Oct 2025

8/10 Good

clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
wonderful breakfast at the beach...gratis!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Karol

Liked: Cleanliness, amenities, property conditions & facilities
Yes alll great
Stayed 8 nights in Oct 2025

10/10 Excellent

Karol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

dawn

🇨🇦 Solo senior single. Room was spotless. Water in the shower was hot. I appreciated the staff’s kindness and willingness to problem solve, as opposed to passing judgment, when I lost my key or any requests that were made. Appreciated the included breakfasts and servers recommendations. The staff worked as a team to make you feel at home.
Stayed 5 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Yanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelicano Inn is a great place to stay. The staff is awesome! The room was spacious, did not have ocean view, but we were close enough to the ocean and would go up to the gym and have the whole terrace to watch the ocean. The ocean was not clear, but we would see it clearing up everyday... in a couple of weeks it should be zargazo free. The breakfast was awesome! Isaac is a great server! Place is very well situated. In the middle of everything, but also quiet enough to have a good night sleep. Everything is walking distance. It is not a luxurious hotel, but it is a great one! It was the Perfect Place for our couple's getaway.
Zargazo Cleanup
Stayed 7 nights in Oct 2025

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the second time and love it so much, reasonable price for nice hotel, staff is very friendly, the breakfast is excellent, beach beside. Thanks!
Stayed 4 nights in Oct 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service
Old property needs updating but clean and in a great location
Stayed 8 nights in Sep 2025

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really lovely. Great location, beach is beautiful even with the rocky sections. Food was amazing. Staff was friendly and attentive. Only issue was the wifi went out a few times, but otherwise we loved our stay there.
Sunrise view from the beach
Delicious breakfast. Those enchiladas suizas are just amazing!
The delicious bread too. Can't forget that.
Stayed 5 nights in Oct 2025

2/10 Terrible

Nancy

Travelled with family, Travelled with family and small children
Disliked: Amenities
This hotel says they offer shuttle service however when I reserved and tried over 50 times to call them to make a reservation for shuttle all my calls went unanswered. I went into panic since it was my first time at playa and was really looking for a hotel with shuttle so that I could feel safer. I had to cancel my reservation to try and find another hotel that could answer and did not receive my money back either.
Stayed 1 night in Sep 2025

8/10 Good

james

Stayed 2 nights in Sep 2025

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older in architecture but is well kept, clean and comfortable. The retro vibe works and offers a quiet retreat away from crowds, bars and restaurantals. The location however is great as you are literally steps away from all the action. The staff at the front desk were friendly and very willing to assist and ensure my stay was comfortable. The waiters at the restaurant were also cool and professional. My only disappointment was the beach as it was full of seaweed. The hotel doesn't have controll over this as it affected all the hotels on the strip as well.
Stayed 5 nights in Sep 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!!
Stayed 5 nights in Aug 2025

6/10 Okay

Marleni

It’s well situated, but TV did not work and no parking which you have to pay extra. They offered breakfast and thing that it made it special was that they fix you a box with sandwich, apple and a bottle of water to take for early excursions.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M e gustaron las instalaciones linpias el sevicio y amavilidad del personal desde que yegas y en especial el equipo del restauran muy amables .los 3 chef en especial a karla.x su amabilidad luis y el Argentino y los otros tambien muy amables y tanbien el jerente exelente persona.gracias
Stayed 10 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
I love this place!
Stayed 1 night in Aug 2025

8/10 Good

Yeni Graciela

Liked: Cleanliness, staff & service
El hotel tiene una atención increible de parte de todo su personal, muy rica la comida del restaurante y las bebidas. Es un hotel que necesita renovarse, camas sobre todo, pero tiene una ubicación genial, está cerquita de la quinta avenida pero con mucha tranquilidad y frente al mar con una muy buena vista
Stayed 2 nights in Aug 2025

8/10 Good

Jeimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location right off 5th ave. Very convenient if you're into the night life as there are 2 well known bars at the corners of the ave. The staff were all very lovely and super helpful. The food was amazing!! I do wish they had a pool but that is just a personal preference and doesn't take away from the hotel. The room itself was spacious and comfortable. Definitely would recommend and would stay here again!
Stayed 7 nights in Aug 2025