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Hotel Maya del Carmen

2.5 star property
Hotel with free parking, walk to Quinta Avenida

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Photo gallery for Hotel Maya del Carmen

Exterior
Exterior
Dining
Lobby
Shower, towels
Reviews
7.2

Good

Popular amenities

  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
Avenida 10 Esq. Calle 40, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida6 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • Popular LocationMamitas Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Room options

View all photos for Hatsa-Ha

In-room safe, individually decorated, blackout curtains

Hatsa-Ha

Highlights

Balcony
Garden
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Habuc

In-room safe, individually decorated, blackout curtains

Habuc

Highlights

Balcony
Garden
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
  • 57 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Amaite

Amaite

Amaite

Highlights

Balcony
Garden
Separate dining area
Individually decorated
Air conditioning
Fridge
TV
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

At Hotel Maya del Carmen you'll be within just a 10-minute stroll of Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool and in-room balconies. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a children's swimming pool, a terrace and a garden. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Maritime Terminal is within 30 minutes.

What's nearby

  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Gran Coyote Golf - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪The BIO & Natural way, 5ta Av. - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Panificacion Castillo - ‬1 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Hotel Maya del Carmen

Hotel with free parking, walk to Quinta Avenida
Hotel Maya del Carmen offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and multilingual staff are also featured at Hotel Maya del Carmen. Self parking is free.

This Playa del Carmen hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2000
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
Hotel Maya del Carmen offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a ceiling fan. Rooms open to balconies. This individually decorated accommodation has separate dining areas. Televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Building
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Separate dining area

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya del Carmen

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Carmen Maya
Hotel Maya del Carmen
Maya Carmen
Maya del Carmen
Hotel Maya Carmen Playa del Carmen
Hotel Maya Carmen
Hotel Maya del Carmen Hotel
Hotel Maya del Carmen Playa del Carmen
Hotel Maya del Carmen Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Maya del Carmen?

Hotel Maya del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Maya del Carmen?

Yep, Hotel Maya del Carmen has a free self car park.

Are there any beaches close to Hotel Maya del Carmen?

Yep, Hotel Maya del Carmen is a short 7-minute walk from Playa del Carmen Main Beach.

Does Hotel Maya del Carmen have a pool?

Hotel Maya del Carmen has a pool and a kids' pool. The pool is open 9 AM to 9 PM.

Is there a free airport shuttle available at Hotel Maya del Carmen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Maya del Carmen?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Maya del Carmen?

No, pets and service animals are not allowed.

Hotel Maya del Carmen Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 265 reviews" "
Rating 8 - Good. 92 out of 265 reviews" "
Rating 6 - Okay. 59 out of 265 reviews" "
Rating 4 - Poor. 26 out of 265 reviews" "
Rating 2 - Terrible. 24 out of 265 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pasquale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man!
Stayed 9 nights in Jun 2022

6/10 Okay

Vickiana

Travelled with partner
Disliked: Property conditions & facilities
The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury.
Stayed 5 nights in Apr 2022

8/10 Good

Noel

Liked: Cleanliness, staff & service
Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace.
Stayed 1 night in Mar 2022

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Mayan hotel close to everything
Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night.
Street great to enjoy cycling
Stayed 23 nights in Feb 2022

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building.
Stayed 3 nights in Feb 2022

6/10 Okay

eliander

Stayed 2 nights in Jul 2021

10/10 Excellent

Dayren

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación!
Stayed 1 night in Jun 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Phil

Travelled with family
Convenient.
Stayed 3 nights in May 2021