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MAYAB Playa - 5Th. Ave

Property class: 3

Photo gallery for MAYAB Playa - 5Th. Ave

A rooftop pool area with a clear view of the ocean and surrounding buildings.
A beach with a heart-shaped structure, a flag, and a signboard.
A bedroom with a bed, a ceiling fan, a TV, and a balcony with a view of buildings and a thatched roof structure.
A hallway with tiled flooring, potted plants, and doors leading to rooms.
A bedroom with a bed, a ceiling fan, a TV mounted on the wall, and a view of the outdoors through a sliding door.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is AU$36
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
5Ta Avenida Esquina con Calle 2 Norte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬

Room options

View all photos for Comfort Studio Suite, 1 King Bed

A hotel room with a bed, a ceiling fan, a TV, and a view of the outside.

Comfort Studio Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, 1 Queen Bed

A bedroom with a bed, a ceiling fan, a TV, and a balcony with a view of buildings and a thatched roof structure.

Panoramic Studio Suite, 1 Queen Bed

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

A beach with a heart-shaped structure, a flag, and a signboard.

Family Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

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About the area

Playa del Carmen

At MAYAB Playa - 5Th. Ave you'll be within steps of popular attractions like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this hotel include 5 beach bars and a nearby private beach. .This hotel has free WiFi in public areas, express check-in and express check-out. Added amenities include a children's swimming pool. .Attractions within a short walk walk of this 3-property class Downtown Playa del Carmen hotel include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Central Square - 9 min walk - 0.8 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪La Frontera Restaurant Bar - ‬1 min walk
  • ‪Las Hijas De La Tostada - ‬1 min walk

About this property

MAYAB Playa - 5Th. Ave

A private beach is featured. As a guest of MAYAB Playa - 5Th. Ave, you'll find a children's pool, express check-in, and express check-out. Public spaces have free WiFi. You can unwind with a drink at one of the 5 beach bars.
  • 12 guestrooms or units
  • 5 bars on the beach
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
MAYAB Playa - 5Th. Ave offers 12 air-conditioned accommodations, with a ceiling fan. Each accommodation is individually furnished and decorated. Beds feature down duvets. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on a daily basis.

Similar properties

Private beach nearby, beach bar
BALAM Playa - 15 Th. Ave
Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
3.2 out of 5, 380 reviews
The price is AU$37
includes taxes & fees
8 Sept - 9 Sept
BALAM Playa - 15 Th. Ave

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 10 per day)
  • Street parking available

Food and drink

  • 5 beach bars

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 10 per day (10 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

MAYAB Playa - 5Th. Ave Hotel
Hotel Castillo Del Mar 5Th. Ave
MAYAB Playa - 5Th. Ave Playa del Carmen
MAYAB Playa - 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at MAYAB Playa - 5Th. Ave?

MAYAB Playa - 5Th. Ave offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MAYAB Playa - 5Th. Ave?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at MAYAB Playa - 5Th. Ave on 6 Oct 2026 start from AU$36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to MAYAB Playa - 5Th. Ave?

Yep, MAYAB Playa - 5Th. Ave is a short 1-minute walk from Playa del Carmen Main Beach.

Does MAYAB Playa - 5Th. Ave have a pool?

MAYAB Playa - 5Th. Ave has a kids' pool.

Is there a free airport shuttle available at MAYAB Playa - 5Th. Ave?

No, MAYAB Playa - 5Th. Ave does not offer an airport shuttle service.

What time are check-in & check-out at MAYAB Playa - 5Th. Ave?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at MAYAB Playa - 5Th. Ave?

No, pets are not allowed.

MAYAB Playa - 5Th. Ave Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 141 reviews
Rating 8 - Good. 34 out of 141 reviews
Rating 6 - Okay. 27 out of 141 reviews
Rating 4 - Poor. 9 out of 141 reviews
Rating 2 - Terrible. 20 out of 141 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
The room was spotless and in the best location for the best price!
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

GLORIA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Excellent location with everything around and 1 minute walk distance to the very beautiful beach
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Alisar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super convenient to go and walk around, but there was no parking anywhere near and nothing is marked or has signs. The bed was clean thankfully the rest of the room wasn’t. The bathroom was full of mould and was dirty. There was hair all over the floor and in the shower. I got what I paid for and had a wonderful time and a safe spot to sleep
Stayed 1 night in May 2026
Verified review

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
it is close to everything and very convenient
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Pedro

Everything ok
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money. It is obviously not a resort, but there are far worse places that are masquerading as resorts and are worse than Mayab
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Susan

Liked: Amenities
Disliked: Staff & service
Consider this place a "free reign" place to stay....kinda like an Air BnB or something. No real staff available for help or cleaning but it's steps from the beach, the action on 5th and the city of Playa del Carmen. Keep aware of your surroundings because there's no extra security but it's fine if you keep your wits about you.
Outside
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

BLANCA

Liked: Cleanliness, property conditions & facilities, room comfort
Room felt clean and cool!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Location is great, if you like it loud no problem for me I can sleep through anything. The staff was pretty good one block from the beach.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The price for where you are is amazing.,.but the
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Michael A.

Liked: Cleanliness
Location, location, location! Price, price, price! Air conditioner and WiFi worked fine. Never saw the private beach that was advertised.
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

KAREN

I could find this place earlier when i arrived and ended up purchasing another room.
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Receptionist is rude and not interested in guest services. I arrived early and without a hello or anything she snapped “check in is at 3”, I said I know but wondering if there is somewhere I can store my bag. She said No, come back at 3. When I came back at 3, again no greeting just said I need your ID, go to the 2nd floor. Later I saw a bulletin on her office door offering luggage storage, but she didn’t share that info. The pool loungers were covered in bird poop and pile of garbage in the corner of the deck. The cleaning people were very nice. The room was fine and a decent price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

arlette

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Judy

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Marysol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive , old and dirty
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

MAYRA

Disliked: Staff & service, property conditions & facilities, room comfort
The room was dark and in a really bad condition, the bed sheets and pillow cases are very old and stained. The bathroom smelled terrible and no ventilation. The hotel doesn't have an elevator and the stairs are very narrow and slippery. We only stayed there for one night. I do not recommend it.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
My fault I did not check for an elevator and my and i are 69 and 70 years old and could not do the steps. We stayed one night and moved to another hotel. Room was clean, but small.
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Gemma

Liked: Staff & service
Disliked: Cleanliness
Great location. AC in room is awesome. Nice receptionists. Room is gross. Sheets and towels have stains. Terrible shower head and pressure in shower. Dripping from rain.
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

christopher

Disliked: Staff & service
It was all bad.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Sage & Alahh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The only bonus was the closeness to the beach. Difficult to find. Not as described.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on 5th avenue. Entrance is on 2nd st North, pretty close to 5th Avenue. Balcony faces 5th avenue and is pretty loud late into the night. If sound bothers you, you should reconsider. wifi is pretty good speed. Room is small but comfortable for 2. AC worked well, staff is friendly. Easy to get in and get out. Nothing fancy about this place but budget friendly and all the dining options available to you on 5th Ave.
Stayed 4 nights in Nov 2023