WIN DAY Playa - Hotel Express

2.0 star property

Photo gallery for WIN DAY Playa - Hotel Express

Junior Studio Suite
In-room safe, blackout curtains, free WiFi, bed sheets
Terrace/patio
In-room safe, blackout curtains, free WiFi, bed sheets
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is AU$38
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Panoramic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

At WIN DAY Playa - Hotel Express you'll be within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Additionally, you'll find luggage storage. .Attractions within a 10-minute walk of this Zazil-ha hotel include Mamitas Beach and within 30 minutes you'll find Playacar Beach.

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 11 min walk - 1.0 km
  • Central Square - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪De Local - ‬3 min walk
  • ‪Cafe Petit Péche - ‬2 min walk
  • ‪El Arabe - ‬3 min walk

About this property

WIN DAY Playa - Hotel Express

As a guest of WIN DAY Playa - Hotel Express, you'll find an outdoor pool and a rooftop terrace. Public spaces have free WiFi.

This Playa del Carmen hotel is smoke free.

  • 47 guestrooms or units
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
WIN DAY Playa - Hotel Express offers 47 accommodations with a safe and blackout curtains. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and outdoor lighting in all accommodation.

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at WIN DAY Playa - Hotel Express?

WIN DAY Playa - Hotel Express offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at WIN DAY Playa - Hotel Express?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at WIN DAY Playa - Hotel Express on 30 Apr 2026 start from AU$38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to WIN DAY Playa - Hotel Express?

Yep, WIN DAY Playa - Hotel Express is a short 9-minute walk from Playa del Carmen Main Beach.

Does WIN DAY Playa - Hotel Express have a pool?

WIN DAY Playa - Hotel Express has an outdoor pool.

Is there a free airport shuttle available at WIN DAY Playa - Hotel Express?

No, WIN DAY Playa - Hotel Express does not offer an airport shuttle service.

What time are check-in & check-out at WIN DAY Playa - Hotel Express?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at WIN DAY Playa - Hotel Express?

No, pets are not allowed.

WIN DAY Playa - Hotel Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 179 reviews
Rating 8 - Good. 45 out of 179 reviews
Rating 6 - Okay. 18 out of 179 reviews
Rating 4 - Poor. 11 out of 179 reviews
Rating 2 - Terrible. 26 out of 179 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaning in the room was awful, hair and stains everywhere, the staff is rude and unhelpful and the elevator isn’t working
Stayed 2 nights in Jan 2026

4/10 Poor

Jennifer Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They should clean more the rooms my sheets was dirty with stains and find some hair in the pillows also the towels had some stains and the fridge was dirty, and elevator was not working and I had 2 big luggage’s with me and needed to left one at the car. It was okay but I’ll not stay again. Staff was nice though.
Stayed 1 night in Jan 2026

2/10 Terrible

Tanya

Disliked: Cleanliness
Dirty, not clean at all don’t even provide you with the blanket then at the end of the stay they try to charge you $20 for a towel that has a little tiny bit of makeup on it. I would not recommend this place way overpriced. It should be like $40 a night.
Stayed 8 nights in Dec 2025

10/10 Excellent

Rodion

Staff A+
Stayed 1 night in Jan 2026

2/10 Terrible

Ivette

Travelled with family
Ni siquiera logramos "hospedarnos" Nos cobraron un seguro que no sirvió de nada. Al llegar al hotel me salieron con que Expedia y Booking sobrevenden habitaciones y ellos ya tenian rato mandando personas a otros hoteles. El caso es que no pudimos quedarnos y no había en ningún otro lado.
Stayed 1 night in Dec 2025

6/10 Okay

Merle

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was relatively clean upon arrival. We had to ask after our 3rd day if someone could clean our room, fresh towels and bed linen. Most hotels have a card that you can place in the door (do not disturb/please clean room). No bar fridge in the room which wasn’t great at all. The street is busy which made sleeping in a little later next to impossible.
Stayed 7 nights in Dec 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities
Se pregunto especificamente si habia agua caliente en regadera y recepcion y dijeron que si y no hubo agua caliente. Se les dijo y contestaron al quejarnos que pues si no habia pues no habia.
Stayed 1 night in Nov 2025

10/10 Excellent

Melani

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was everything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

mario

Stayed 7 nights in Sep 2025

8/10 Good

Luis Humberto

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just gor sleep

Stayed 1 night in Aug 2025

10/10 Excellent

Carmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The hotel was a good budget friendly option. It was clean and in a good location.
Stayed 7 nights in Apr 2025

2/10 Terrible

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air condition don't work
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bring your own towels. Our room wasn't clean and the property in general is in disrepair.
Stayed 5 nights in Mar 2025

6/10 Okay

Phillip

Disliked: Cleanliness

Recharge

Stayed 7 nights in Feb 2025

10/10 Excellent

Cecilia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Excelente atención del staff, especialmente Joel.
Stayed 3 nights in Jan 2025

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Nicole, Calgary

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exceprion of the bed sheets and towels; they need new ones.
Stayed 2 nights in Dec 2024

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice rooftop pool!

They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024