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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

5.0 star property

Photo gallery for Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Aerial view
Property video
Coffee shop
Suite (The Elixir Plunge Pool) | Beach/ocean view
8 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is AU$713
includes taxes & fees
17 Mar - 18 Mar

Explore the area

View map
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Garden View

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, Accessible

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, Accessible

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite (The Devossion)

Suite (The Devossion)

Suite (The Devossion)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Elixir Plunge Pool)

Suite (The Elixir Plunge Pool) | Beach/ocean view

Suite (The Elixir Plunge Pool)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Horizon)

Suite (The Horizon) | Living area

Suite (The Horizon)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Partial Ocean View

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Ocean Front)

Premium Room, 2 Queen Beds (Ocean Front) | Beach/ocean view

Premium Room, 2 Queen Beds (Ocean Front)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Garden View (Plunge)

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Garden View (Plunge)

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Garden View

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ocean Front)

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed (Ocean Front)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View (Plunge)

Free minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Garden View (Plunge)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Swim Up)

View from room

Premium Room (Swim Up)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Swim Up)

View from room

Premium Room, 1 King Bed (Swim Up)

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in the heart of Playa del Carmen awaits you at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only. Within a short 5-minute stroll, you'll find Quinta Avenida and Mamitas Beach. Highlights at this all-inclusive property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .The sushi bar, Nami, serves Japanese cuisine and is open for dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site nightclub and 24-hour gym. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Downtown Playa del Carmen property include Playa del Carmen Maritime Terminal and Xplor Theme Park.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Pizza Renzo - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪Cachito - ‬2 min walk

About this property

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers its guests 4 outdoor swimming pools and a 24-hour fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 14 meeting rooms available. A nightclub, spa services, and multilingual staff are also featured at the luxury Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only. Free valet parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 314 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 6 bars or lounges
  • Conference rooms
  • Built in 2014
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers 314 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Cenote Spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ceviva Cevicheria
  • Fiorella Sapori DÍtalia
  • Flor de Sal
  • Liberi
  • Nami

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Billiards/pool table
  • Books
  • Cooking classes
  • Evening entertainment
  • Full-service spa
  • Games
  • Kayaking
  • Nightclub

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must indicate the correct number of guests, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property caters to LGBTQ+ guests.
  • Pool access available from 8:00 AM to 7:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

As of 24 Feb 2026, prices found for a 1-night stay for 2 adults at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only on 17 Mar 2026 start from 708.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only has free valet parking.

Are there any beaches close to Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include kayaking and swimming.

Is there a spa on site at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, Cenote Spa is available for guests.

Does Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only have a pool?

Yep, and guests love it! Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only a romantic place to stay?

Beachfront dining and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only.

Is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only family-friendly?

No, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an adults-only property.

Is there a free airport shuttle available at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

No, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 280 reviews
Rating 8 - Good. 43 out of 280 reviews
Rating 6 - Okay. 13 out of 280 reviews
Rating 4 - Poor. 4 out of 280 reviews
Rating 2 - Terrible. 1 out of 280 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2025

10/10 Excellent

Frank, San Ysidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I came to Devossion by Live Aqua for our honeymoon and it was an incredible experience for us. We stayed for 7 nights in late November 2025. We spent most of our time at the pool or beach. We were most concerned about not having a swim up bar but we sat in Gerardo or Miguel’s sections at the beach or pool every day and never spent more than 10min without a drink in our hand. Both those guys were incredible and super friendly. Never even had to leave the pool to get a drink either, they left it for us right on the edge of the pool. All the bartenders are very particular and we witnessed them put a drop of every drink on their hand to make sure every drink left the bar perfectly… they did. By the end of a few days we were just asking them to make things we’d like when we wanted to switch it up and they nailed it based on what we already ordered pretty much every time. Melanie and Adrian were awesome at keeping everyone engaged and informed of any activities and only time we felt we missed out was when we spent too much time at the beach(not their fault, obviously). Their manager, apologies because I am blanking on his name) was also awesome and the life of the party during all the champagne celebrations, which by the way, is an awesome touch and built a good social opportunity to anyone wanting to be more social. Our only area for improvement is the sound-proofing in our room.
Stayed 7 nights in Nov 2025

8/10 Good

Amy Wai Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place are clean. Food is great. and Friendly Staffs
Stayed 5 nights in Nov 2025

8/10 Good

Satvir

Stayed 4 nights in Nov 2025

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great, clean, food was great, staff was awesome!
Stayed 1 night in Nov 2025

6/10 Okay

Paulina

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was super nice and helpful! Bartender Marco was so nice and made amazing drinks. Pool side food was amazing with great options and the staff was really nice. Food from the grill was really great. Steak was cooked perfectly with great side options with a ton of flavor. However, the barrier in the ocean is not pleasant to look at and ruins the view- adding rocks ontop would make it a bit more pleasing to the eye. There was a decent amount of floating trash in the ocean as you walk down the beach. There was seaweed with an odor but the resort did a great job of clearing this off but the smell did linger. Some parts of the property like pool tile and deck board by beach looks as if it needs to be repainted or updated. You can access town easily from this resort which is very nice to go to shops. We also loved the sports bar with games! This was fun to pop in grab a drink or snack and hangout!
Passion fruit margarita by Marco!
Stayed 2 nights in Nov 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Beautiful hotel. Absolutely incredible service. Fantastic spa. Only fault was not enough food options, especially if you don't eat fish
Stayed 7 nights in Nov 2025

10/10 Excellent

Candice

Stayed 5 nights in Nov 2025

10/10 Excellent

Donna

Stayed 5 nights in Nov 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is very clean and beautiful. Staff was top notch - friendly and helpful! Food excellent but we would have loved an option for Mexican food for lunch and dinner (besides room service). They seem to be working on a few areas of the resort, so perhaps they are adding dining options. Beach is stunning, but is public so very busy on weekends. Our stay was mostly quiet with some occasional loud club music from the neighboring resorts. Overall a very nice vacation!
Stayed 7 nights in Nov 2025

10/10 Excellent

Matt J.

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were great and the building was impressive. The best aspect of our experience was the staff and their friendly manner throughout our stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Arnold

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Nov 2025

10/10 Excellent

Marc-André

Stayed 1 night in Nov 2025

10/10 Excellent

Sergei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 5 nights in Nov 2025

10/10 Excellent

Ilan, Myrtle beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than I expected best ever
Stayed 6 nights in Nov 2025

10/10 Excellent

Harjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, service cleanliness stood out. The staff went above and beyond to form connections and make us feel special. They ensured we had everything we needed. Drinks were great for an all inclusive. They did not seem watered down. Food was really good (mostly). Location is perfect- On the beach but very close to the main area with bars restaurants snd shops.
Stayed 5 nights in Nov 2025

10/10 Excellent

Chuyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Food are amazing, wish could have more restaurant options. Room is clean, quiet. Not very crowded. Excellent location. Real 5-star hotel.
Stayed 6 nights in Nov 2025

10/10 Excellent

Rebekah MARIE

Stayed 8 nights in Nov 2025

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Increíble staff y en general el servicio excelente
Stayed 2 nights in Nov 2025

8/10 Good

Mina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay at Devossion by Live Aqua Playa del Carmen. The room was spacious with a beautiful oceanfront view, and the room service was excellent, available multiple times a day, including in-room dining. The beach was lovely, though there was some seaweed during the last couple of days; the staff did a great job cleaning it each morning. It’s worth noting that the beach isn’t private, as it’s public by law. There were a few downsides: there was a constant sound of running water coming from upstairs, and nearby construction could be heard at times. The resort also seemed a bit understaffed. Although there are four restaurant options, we often had to wait 20–30 minutes for a table and another 45 minutes to an hour for food. Most of the staff were friendly and accommodating, with the exception of one person, Ms. America. Overall, despite a few inconveniences, it was a comfortable and enjoyable stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, food, location
Stayed 7 nights in Oct 2025

8/10 Good

Raquel

Travelled with partner
Liked: Property conditions & facilities
The room was not 100 percent spotless, the plunge pool needed a bit more cleaning, the staff was courteous but slow to respond. Kept calling the front desk but no response. Had to walk to the front if I had a question
Stayed 5 nights in Nov 2025

10/10 Excellent

Zachery James, clairton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the beach and a block away from shopping and dining options. The resort itself offers a large selection of food and drinks for you to choose from with some of the friendliest staff. The pools are very nice and all the views are beautiful. I would highly recommend this resort to anyone wanting to stay at an all inclusive in cancun.
Stayed 9 nights in Oct 2025