Grand Hyatt Playa Del Carmen Resort

Guests will be asked to pay the following charges at the property:

• Resort fee: USD 31 per accommodation, per night

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for full breakfast: from approximately USD 36 per person
• Airport shuttle fee: USD 153 per vehicle (one-way, maximum occupancy 2)
• Airport shuttle fee per child: USD 35 (one-way), (up to 11 years old)
• Valet parking fee: USD 20 per day
• Pet fee: USD 100 per pet, per stay
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

• This hotel caters to LGBTQ+ guests.
• Pool access available from 8:00 AM to 8:00 PM
• Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• Registered guests are the only ones allowed to be in guestrooms.
• Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
• To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).