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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 1800 796 370 Phone Number

Eurostars Hacienda Vista Real Hotel

3.5-star property
Paseo Chichen Itza Retorno 3 Playacar, Playa del Carmen, QROO 1800 796 370
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Hotel Description

At Eurostars Hacienda Vista Real Hotel you'll be 2 km (1.2 mi) from Playa del Carmen Main Beach and 1.7 km (1 mi) from Quinta Avenida. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Playacar hotel include Playacar Golf Club and within 30 minutes you'll find Playa del Carmen Maritime Terminal.

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$109* Per night/room 19 May - 20 May

Double Room Premium with Terrace

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Family Room (3 Adults and 1 child)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Communicating Double Rooms 5 adults + 1 child

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Communicating Double Rooms 2 adults + 3 child

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Room (2 Adults and 2 children)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

About the Eurostars Hacienda Vista Real Hotel

Location Paseo Chichen Itza Retorno 3 Playacar, Playa del Carmen, QROO 77710

Property Features

As a guest of Eurostars Hacienda Vista Real Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the swim-up bar. Eurostars Hacienda Vista Real Hotel also features a garden, concierge services, and laundry facilities. Self parking is free. This 3.5-star Playa del Carmen hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2004
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Eurostars Hacienda Vista Real Hotel offers 77 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Eurostars Hacienda Vista Real Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Hacienda
  • Eurostars Hacienda Vista Real
  • Eurostars Hacienda Vista Real Hotel
  • Eurostars Hacienda Vista Real Hotel Playa del Carmen
  • Eurostars Hacienda Vista Real Playa del Carmen
  • Eurostars Vista Real
  • Hacienda Vista Real
  • Hacienda Vista Real Hotel
  • Hotel Eurostars Hacienda Vista Real
  • Hotel Hacienda Vista Real

You should know

  • Pool access available from 7 AM to 5:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.