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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
5 restaurants, breakfast served
Kayaking
Deluxe Room, Garden View
5 restaurants, breakfast served

Reviews

6.6 out of 10

Popular amenities

  • Spa pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$331
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪86 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
Day bed
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at BlueBay Grand Esmeralda All Inclusive. You'll be 3.1 km (1.9 mi) from El Camaleón Mayakoba Golf Course and 7.3 km (4.6 mi) from Gran Coyote Golf. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and 4 bars/lounges. .A day of pampering at BlueBay Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Riviera Maya property include Maroma Beach and Quinta Avenida.

What's nearby

  • Tres Rios Ecopark - 9 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 9 min drive - 3.9 km
  • Gran Coyote Golf - 11 min drive - 7.5 km
  • 28 de Julio Square - 14 min drive - 9.9 km
  • Playa Xcalacoco - 15 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Festival - ‬1 min walk
  • ‪Black & White - ‬1 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬17 min walk
  • ‪La Hacienda - ‬9 min drive

About this property

BlueBay Grand Esmeralda All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course
BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, Access to hot tub, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and a safe. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on 20 Dec 2025 start from AU$326.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at BlueBay Grand Esmeralda All Inclusive?

Yep, BlueBay Grand Esmeralda All Inclusive has a free self car park.

Are there any beaches close to BlueBay Grand Esmeralda All Inclusive?

The closest beach to BlueBay Grand Esmeralda All Inclusive is Maroma Beach (6.3 km).

Is there a spa on site at BlueBay Grand Esmeralda All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yep, and guests recommend it! BlueBay Grand Esmeralda All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive features 3 outdoor pools, 1 hot tub and 5 restaurants.

What makes BlueBay Grand Esmeralda All Inclusive a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at BlueBay Grand Esmeralda All Inclusive.

Is BlueBay Grand Esmeralda All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that BlueBay Grand Esmeralda All Inclusive is a hit with families.

Is there a free airport shuttle available at BlueBay Grand Esmeralda All Inclusive?

No, BlueBay Grand Esmeralda All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at BlueBay Grand Esmeralda All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at BlueBay Grand Esmeralda All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at BlueBay Grand Esmeralda All Inclusive?

No, pets and service animals are not allowed.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 322 out of 1236 reviews
Rating 8 - Good. 265 out of 1236 reviews
Rating 6 - Okay. 271 out of 1236 reviews
Rating 4 - Poor. 173 out of 1236 reviews
Rating 2 - Terrible. 205 out of 1236 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

Stayed 6 nights in Sep 2025

8/10 Good

Cory

Stayed 7 nights in Sep 2025

8/10 Good

Carlie Althea

Travelled with group
Liked: Staff & service, amenities
Family friendly but also party friendly
Stayed 7 nights in Aug 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, great staff, always happy and welcoming. Beautiful rooms at a very good price. Definitely worth going there. The pool is very big and confortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor Omar Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great time!
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 10 nights in Jun 2025

10/10 Excellent

Aryel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
food okay but not the best. overall great for price
Stayed 3 nights in Sep 2025

8/10 Good

Efstathia Eileen

Stayed 7 nights in Aug 2025

10/10 Excellent

Valentyna

Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical before arriving after seeing some reviews online but the resort is 100% worth visiting.
Stayed 7 nights in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to give thanks to Miguel Angel, from the beach bar hut. He was polite, very helpful & made sure I had a great time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica, Playa del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the property is astonishing keeping the initial environment.
Stayed 22 nights in Aug 2025

4/10 Poor

Lashanta, Fort Wayne

Disliked: Cleanliness, property conditions & facilities
I love the people soo much but the resort people was not
Stayed 3 nights in Aug 2025

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leak in bathroom

Had a leak in my bathroom since the day that I arrived I called and complaint nothing was done the 1st day on the 2nd day I called and nothing was done I asked if they would give me another room and they refused. On the 3rd day I called again and finally the came to fix. I explained to them that twice I almost fell.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities
During the rainy the ceiling was leaking
Stayed 7 nights in Aug 2025

8/10 Good

Aiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Nataly Michelle, Playa del Carmen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2025

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an animal in our room and we were totally uncomfortable
Stayed 4 nights in Aug 2025

6/10 Okay

Herman

Stayed 5 nights in Aug 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! My boyfriend had medical issues they were so helpful and charged us no extra fees.
Stayed 5 nights in Aug 2025

10/10 Excellent

Karuna Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

2/10 Terrible

William

Disliked: Staff & service, amenities
Nothing that is listed as part of the all inclusive is included everything to do there is an up charge, WiFi didn’t work the entire time we were there either. Staff was not helpful in answering any questions or concerns
Stayed 4 nights in Aug 2025

4/10 Poor

Edwin J

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Long lines at the restaurant to eat dinner. And long line at the pool bar. But the staff are great.
Stayed 3 nights in Aug 2025