6/10 Okay
Brendon
Travelled with partner
2 May 2025
Liked: Cleanliness
Beautiful ocean beach view as we paid extra for that type of room. The pool area and restaurant are also beautiful, couldn't ask for more there.
Our room was at the far west corner of the property and where this review takes a hit. Very very noisy, as the sound from the park on the other side of the wall to the west comes right into the room, usually until 2am, as there are Mexican local buskers playing loud music and singing desperately for tips. There was no notice of our room being the noisy one, would definitely request any other beach front room, as the noise from the beach finishes much earlier, around 1130pm.
AC worked but the fan was extremely weak and so it wasn't very effective. One of our bed lights was broken off the wall and hanging from the power cable. But this doesn't affect the review much as the ocean view really was spectacular.
Not a complaint, as it's a reminder your far from home, but none of the staff speak English, so you'll need your phones translator handy for anything other than hi and bye.
Breakfast doesn't start until 8am which is unfortunate as most day trips you have to already be at the shuttle for then, no reason not to start breakfast at a more reasonable 7am, as the days do start and finish early there. Perhaps this works in the hotel's favor, less takers.
You get what you pay for and this was a 2000$ CDN 8 night stay, but the noise from the park was terribly inconvenient making rest limited for our eventful day trips.
Brendon
Stayed 8 nights in Apr 2025