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Phantom Suites

3.5 star property
Hotel with an outdoor pool, 8-minute walk to Playa del Carmen Main Beach

Photo gallery for Phantom Suites

Terrace/patio
Property video
Outdoor pool
Master Suite | Bathroom
Suite Doble | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Kitchen
  • Free WiFi

Explore the area

View map
Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Suite King

Suite King

Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Griddle
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Living area

Master Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Griddle
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite Doble

Suite Doble

Suite Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Microwave
Griddle
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

At Phantom Suites you'll be within just a 10-minute stroll of popular attractions like Mamitas Beach and Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include luggage storage and a lift. Full breakfast is available daily between 7:00 AM and 11:30 AM. .Attractions within a 10-minute walk of this 3.5-property class Zazil-ha hotel include Quinta Avenida and within 30 minutes you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 6 min walk - 0.6 km
  • Mario Villanueva Stadium Madrid - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Pizza Italia - ‬1 min walk
  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪Que Huevos - ‬1 min walk
  • ‪Roma Spaghetti - ‬1 min walk
  • ‪El Arabe - ‬2 min walk

About this property

Phantom Suites

Hotel with an outdoor pool, 8-minute walk to Playa del Carmen Main Beach
Phantom Suites offers its guests an outdoor pool, tour/ticket assistance, and a lift. WiFi is free in public spaces.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 19 guestrooms or units
  • 3 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Phantom Suites offers 19 accommodations with a safe and blackout curtains. Accommodation at this 3.5-star hotel has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. In-room massages and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Griddle
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phantom Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ah Xok Suites
Phantom Suites Hotel
Phantom Suites Playa del Carmen
Phantom Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Phantom Suites?

Phantom Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Phantom Suites?

Yep, Phantom Suites is a short 8-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and fishing. You can also find motor boats and boat tours.

Does Phantom Suites have a pool?

Phantom Suites has an outdoor pool.

Does Phantom Suites serve breakfast?

Yep, full breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Phantom Suites?

No, Phantom Suites does not offer an airport shuttle service.

What time are check-in & check-out at Phantom Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Phantom Suites?

No, pets and service animals are not allowed.