Aparthotel

Caldera Beach

Property class: 4

Photo gallery for Caldera Beach

A beachside pool area with lounge chairs and umbrellas, a swimming pool, and a beach in the background.
A resort with a central swimming pool, multiple buildings, and a mountainous backdrop.
An outdoor pool area with multiple lounge chairs and tables, a clear view of the pool, and a building in the background.
A beach with rows of sun loungers and umbrellas, a sandy shore, and the ocean in the background.
A modern restaurant interior with wooden furniture, hanging pendant lights, and shelves with jars.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi

Explore the area

View map
PEO Kissamou, Gerani, Crete, 730 14
  • Place, Gerani Beach
    ‪3 min walk‬
  • Place, Platanias Beach
    ‪15 min walk‬
  • Place, Golfland
    ‪4 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪35 min drive‬

Room options

Studio, Inland View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

One Bedroom Apartment, Inland View

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

One Bedroom Apartment, Pool View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two Bedroom Apartment, Inland View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

One Bedroom Apartment, Swim Up

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Platanias

A family-friendly stay in Platanias awaits you at Caldera Beach. Within a 5-minute stroll you'll find Gerani Beach and Platanias Beach within a 15-minute walk. Highlights at this aparthotel include 4 outdoor swimming pools, a full-service spa and a water park. .You can enjoy an LCD TV with satellite channels, and each apartment features free WiFi, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. A rainfall showerhead, a wardrobe or cupboard and a phone are also available. .A relaxing visit to Evridikι Spa can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and mani/pedis. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, kids' swimming pool and waterslide. Plus you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Platanias aparthotel, attractions include Agia Marina Beach and Kalamaki Beach.

What's nearby

  • Gerani Beach - 3 min walk - 0.3 km
  • Platanias Beach - 15 min walk - 1.3 km
  • Golfland - 4 min drive - 4.2 km
  • Nea Chora Beach - 14 min drive - 16.0 km
  • Port of Souda - 18 min drive - 24.7 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 39 min drive

Restaurants

  • ‪Cool Cafe - ‬2 min drive
  • ‪Grapevine - ‬2 min drive
  • ‪Μύλος του Κερατά - ‬2 min drive
  • ‪Solimar Restaurant - ‬2 min drive
  • ‪Η Δροσιά - ‬2 min drive

About this property

Caldera Beach

Some rates at Caldera Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Caldera Beach, you'll find a full-service spa, a water park (surcharge), and 4 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Caldera Beach. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Platanias aparthotel.

  • 226 guestrooms or units
  • 3 levels
  • 21 buildings
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Caldera Beach offers 226 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

This Platanias aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Evridikι Spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is open daily.

Similar properties

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Sports massages
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free cot
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee
  • Toaster

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch LCD TV with satellite channels
  • Library

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business centre
  • Conference centre

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor padel court
  • Splash pad
  • Water park

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 21 buildings
  • 226 units
  • 3 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Double-glazed windows
  • Garden
  • Locally sourced food prioritised
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 30 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number EL074881558000

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Caldera Beach Platanias
Atlantica Caldera Beach
Caldera Beach Aparthotel
Caldera Beach Aparthotel Platanias

Frequently asked questions

What is the cancellation policy at Caldera Beach?

Caldera Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Caldera Beach?

Yep, Caldera Beach has a free self car park.

Are there any beaches close to Caldera Beach?

Yep, Caldera Beach is a short 12-minute walk from Platanias Beach. Fun beach activities include volleyball.

Is there a spa on site at Caldera Beach?

Yep, Evridikι Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Caldera Beach have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

Does Caldera Beach have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Caldera Beach?

Caldera Beach features 4 outdoor pools, a full-service spa and an indoor pool.

What makes Caldera Beach a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Caldera Beach.

Is Caldera Beach family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Caldera Beach is a hit with families.

Does Caldera Beach serve breakfast?

You bet, free buffet brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Caldera Beach?

No, Caldera Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Caldera Beach?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Caldera Beach?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Caldera Beach?

No, only service animals are allowed.

Caldera Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 84 reviews
Rating 8 - Good. 30 out of 84 reviews
Rating 6 - Okay. 6 out of 84 reviews
Rating 4 - Poor. 7 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Check-in, listing accuracy
Good food, wonderful ocean and beach. All good!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything is good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Buffet is clean, delicious, well sorted out and reasonably expansive. I wished omelette line is easier and faster. But there are variety of egg preparation so I went to get other egg dish for breakfast. There are themed supper every night whether it is Italian, Asian or Arabian. All good.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is really nice. The food and drinks were good. Beach is right there and there are lits of pools to choose from. We have loved our holiday
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Nice stay

Nice stay. I've been in many all inclusive hotels ad I reckon that there is room for improvement on the food. The food wasn't bad at all, but in other all inclusive hotels I have found it much better, even in the area of Crete.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Theyvasked if they could change our two singles for a 2 bedroon and upgraded us to all inclusive was well worth it great food and dining options
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Nice facilities, beachside service and cleaning to be improved
Stayed 6 nights in Aug 2024
Verified review

4/10 Poor

We booked a room at Caldera Beach but due to unforeseen circuntances they advised us 2 days before our check-in date that they would be unable to accomodate us and offered a room at Caldera Village with an all-inclusive upgrade. Although we appreciate the offer and accepted it (mostly because we couldnt find another option), the timing they contacted us was not ideal and Caldera Village was not exactly what we were looking for, location-wise. I believe the unforeseen circunstance was a booking error by the hotel or Expedia. It might have been an honest mistake but in this day and age this kind of mistakes are not acceptable, in my opinion.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious hotel Liked it The beac CB is not to my taste and not blue as others in Crete
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was ok. Rooms were outdated and beach was just ok. We had an outstanding dinner at the Tavern. Jurgen was our server and was simply amazing.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
🇬🇷
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and specially the stuff. Isavella is a great asset to your team and you guys are very lucky to have her. I already have referred a few of my friends to come here. Thank you,
Stayed 18 nights in Jun 2023
Verified review

6/10 Okay

Liked: Amenities
Last day we had to use the common showers at reception to get ready and they were in a very very poor condition! It was a complete disappointment and ruined the whole stay
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I had torn my achilles tendon just before my stay here so accessibility was an issue to some degree. No rooms had ramps or had ground floor accessibility. Other than that, the staff were great, breakfast was fantastic. Lunch was meh, dinner was really nice at the stone restaurant. My family had rented a car so we were a short 20 min drive into old town Chania which was gorgeous.
Stayed 8 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Generaly, it is a good place to stay. The only problem we found some ants inside the room and we saw one ant in the bed. We reported it to the management, they just sent someone to do further cleaning. I know the hot weather is a good environment for ants but it should not be inside the rooms. They need to treat ants properly to keep them outside the rooms.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication

Could improve customer service

Whenever you needed help from receptionist the English was suddenly not very good. Once they needed payment or anything in their favor English was perfect.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Liked: Check-in
Disliked: Cleanliness
The key feature of this resort are the pools. There is one large U-shaped one surrounding some restaurants, and many shallow ones near the buildings which house the rooms. The majority of guests seemed to be families with small children. The pools themselves are clean, but it didn't seem like too much attention was paid to cleaning the area surrounding the pools. The rooms were nice and included a mini-kitchen. There was a very nice porch overlooking the pools. There were some minor maintenance issues such as a noisy fridge and a door handle which was coming loose. The cleaning of the rooms could have been improved. The beach was pretty, but somewhat dusty and very rocky. The main cafeteria was okay. They tried to provide a large variety of foods but a lot of that was deserts. There were never any meals that I was particularly enthused about. In the end, we started taking a taxi into the neighboring town which had a large number of restaurants rather than to eat at the cafeteria. The main drawback of the hotel for me was its isolation. It is not really in a tourist area. A sister hotel is next door. There are 2 small markets near the lobby, but they mostly sell souvenirs. Still helpful to buy snacks, water, sunscreen or wine. There is a tram which stops outside the lobby "The little train" which conducts tours of the surrounding countryside, which was worthwhile. If I were to return to the area, I think I would try another resort in the neighboring town.
Stayed 6 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, check-in, communication, listing accuracy
Dessverre ble oppholdet vårt en stor skuffelse. Renholdet på rommene var kun på et minimumsnivå, og både rommene og deler av hotellet fremstår som svært gamle og slitte og har behov for oppussing. Det mest ubehagelige var at vi flere ganger opplevde maur og små øgler inne på rommet, og jeg så også kakerlakker flere ganger rundt på hotellområdet. Etter en uke på hotellet er det faktisk ganske ubehagelig å tenke på hva slags insekter og dyr vi har hatt rundt oss. Hotellområdet er stort og har mye plass, men ved bassengene er det svært vanskelig å finne ledige solsenger. Mange gjester legger håndklær på solsengene allerede kvelden før for å reservere dem. Vi informerte personalet om dette, men opplevde dessverre at det ikke ble gjort noe med problemet. Bartenderne var hyggelige og høflige, men kvaliteten på cocktailene var etter vår mening svært dårlig. Maten var veldig varierende, men altfor ofte var kjøtt og annen mat overstekt, tørr og lite appetittvekkende. Det positive var à la carte-restauranten, hvor vi fikk veldig gode steker. Den restauranten kunne jeg gjerne besøkt igjen. Selve hotellet kommer vi derimot ikke tilbake til. Med tanke på standarden, renholdet, problemet med insekter og dyr på rommet og området, samt situasjonen rundt bassengene, svarte oppholdet dessverre ikke til forventningene våre.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

👍
Stayed 12 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
Allt var underbart, ända som saknade ver scenen och underhållningen.
Stayed 14 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hotellet er veldig barnevennlig med mange aktiviteter for både barn og voksne. Maten er god. Det er et flott sted for en familieferie. Rommene begynner imidlertid å bære preg av alder og særlig møblene kunne med fordel vært oppgradert. Alt i alt hadde vi et fint opphold, men en oppussing av rommene ville løftet helhetsinntrykket.
Stayed 11 nights in Jul 2026
Verified review

4/10 Poor

Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
Wir hatten zuerst ein Standard Zimmer, bekamen aber auf Nachdruck ein Upgrade natürlich gegen eine ordentliche Zuzahlung. Das Standardzimmer war sehr dunkel, im Schlafzimmer sowie im Bad gingen jeweils ein Licht nicht, der Türstock im Bad war locker und die Duschkabine sehr alt und somit auch ziemlich verrantzt. Das „Upgrade“ war lediglich größer und etwas heller. Im Bad gingen beide Lichter am Spiegel nicht und mit der Dusche das gleiche Problem. Bei dem Zimmer war auch ein extra Sonnenbett auf der Terrasse, was wir aber nicht nutzen konnten, da überall Ameisen waren und das Sonnensegel hat erst abends Schatten gespendet. Die gesamte Anlage war außen hui innen Pfui. Sehr viele kleine Dinge waren schwer reparaturbedürftig und es hat an vielen Orten ziemlich gestunken. Beim Frühstück waren zT Katzen hinter der Theke. Wir waren schon in zwei anderen 4* Hotels auf Kreta, keines war so schlecht wie das. Nie wieder. Es ist def keine 4* wert. Familienfreundlich ja, aber viel zu wenig Liegen für so viele Menschen. Personal war alles in allem ok.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfekt för barnfamiljer. Vänlig personal, bra mat.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Hôtel de grande qualité, service au top, équipements complets, cuisine variée et excellente
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Så otroligt fint hotell och varierad mat. Varje dag var det ett nytt tema så vi tröttnade inte på maten. Välskött fint hotell. Absolut ingenting att klaga på!
Stayed 7 nights in Jun 2026