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Hotel Cruells

Property class: 3

Photo gallery for Hotel Cruells

A cozy living room with a stone fireplace, a glass wall displaying wine bottles, and a comfortable seating area with a sofa and a coffee table.
A greenhouse with a glass roof, a pool, and seating areas.
A window with a view of a snow-covered garden and a greenhouse.
A spacious lobby with a stone wall, wooden flooring, and a seating area with a round table and chairs.
A two-story building with the name "Ouellet's" on the side.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Bar

Explore the area

View map
km. 126 CN-260, Planoles, 17535
  • Place, Via ferrada Roca de la Creu
    ‪6 min drive‬
  • Place, El Torrent de la Cabana
    ‪22 min drive‬
  • Place, Ruta dels Set Gorgs de Campdevànol
    ‪22 min drive‬

Room options

View all photos for Double Room, Mountain View

A bedroom with a stone wall, a bed with white bedding, a wooden bench, and a nightstand with a lamp.

Double Room, Mountain View

  • Mountain view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Mountain View

A single bed with a polka dot bedspread and matching pillows, a wooden headboard, a stone wall, and a wooden shelf with a lamp.

Family Room, Mountain View

  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Suite, Balcony, Mountain View

A bedroom with a bed, a chair, a dresser, and a window.

Suite, Balcony, Mountain View

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin, Garden View

A rustic cabin with a sloped roof and a wooden fence in a lush, green setting.

Cabin, Garden View

  • Garden view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Planoles

At Hotel Cruells, you'll be 5.9 km (3.7 mi) from Via ferrada Roca de la Creu and 12.2 km (7.6 mi) from Capçaleres del Ter i del Freser. Highlights at this hotel include free buffet breakfast, a winery and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 3-property class Planoles hotel include Church of Sant Jaume de Queralbs and Ruta dels Set Gorgs de Campdevànol.

What's nearby

  • Via ferrada Roca de la Creu - 6 min drive - 7.5 km
  • El Torrent de la Cabana - 22 min drive - 22.5 km
  • Ruta dels Set Gorgs de Campdevànol - 22 min drive - 22.9 km
  • Capçaleres del Ter i del Freser - 29 min drive - 18.4 km
  • La Molina Ski Resort - 41 min drive - 29.5 km

Getting around

  • Planoles Station - 3 min drive
  • Girona (GRO-Costa Brava) - 83 min drive

Restaurants

  • ‪Restaurant Els Caçadors - ‬8 min drive
  • ‪Bar Gusi - ‬7 min drive
  • ‪Hostal La Muntanya - ‬43 min drive
  • ‪Santuari de Montgrony - ‬39 min drive
  • ‪Hostal Porta de Núria - ‬7 min drive

About this property

Hotel Cruells

A winery is on site. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a library are also featured at the business-friendly Hotel Cruells. Free self parking is available.

This 3-star Planoles hotel is smoke free.

  • 9 guestrooms or units
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Cruells offers 9 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Parking included
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  • Air-conditioning
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 9 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool
  • Ski passes
  • Winery

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage
  • Spa services

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 9 AM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 6 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Cruells Planoles
Cruells Planoles
Cruells
Hotel Cruells Hotel
Hotel Cruells Planoles
Hotel Cruells Hotel Planoles

Frequently asked questions

What is the cancellation policy at Hotel Cruells?

Hotel Cruells offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Cruells?

Yep, Hotel Cruells has a free self car park.

Is there a spa on site at Hotel Cruells?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Cruells have a pool?

Hotel Cruells has a seasonal outdoor pool.

Does Hotel Cruells serve breakfast?

You bet, complimentary buffet brekkie is available daily from 9 AM to 11 AM.

Is there a free airport shuttle available at Hotel Cruells?

No, Hotel Cruells does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cruells?

Check-in begins at 9 AM. Check-out time is noon.

Are pets allowed at Hotel Cruells?

Furry friends are welcome at Hotel Cruells, with food and water bowls on offer.

Hotel Cruells Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vemos la hora de regresar!

Pasamos 3 días de gloria en todos los aspectos, la cabaña muy cómoda ubicada en una colina con vistas muy amplias espectaculares en un entorno tranquilo donde podrás desconectar al 100% ya que allí la naturaleza se apoderará de ti si o si. Nuestra mascota (labrador retriever) lo paso genial. La cama / almohadas muy cómoda, la calefacción funciona muy bien, la cabaña en si no es grande y no dispone de nevera o cocina pero eso no fué un problema ya que la Mercè (encargada del hotel) nos ofreció enfriar nuestras cosas en la nevera del hotel, ella se comportó de manera muy servicial con nosotros y nuestra mascota, estaba muy pendiente que no nos hiciera falta nada, es una chica que definitivamente posee en ella don de gente. El desayuno 100% completo con productos locales de alta calidad, la cena es un menú muy completo y delicioso, con un vino espectacular por tan sólo 20 EUR. El hotel se encuentra a tan sólo 10 min de Ribes de Frese,un pueblo magico con un sin fin de actividades para hacer,el tren cremallera muy cerca también.Regresaremos!
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Hotel Cruells

Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Ruth

Disliked: Cleanliness, room comfort

bonito pero sucio

bonito pero sucio, la habitación estaba muy muy sucia incluso con ropa de los anteriores huéspedes en el armario
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espléndido

Trato espléndido. Desayunos espléndidos. Como en casa. Ambiente muy familiar. Ideal para mascotas.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

marcos

un sitio muy acogedor. un entorno privilegiado. EL unico pero es la falta de servicio de cena por baja del cocinero pero hay restaurantes muy cerca donde no comimos mal.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molt agradable. Envoltats de natura.Fantàstic. Repetiria.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018