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EVEN Hotel Pittsburgh Downtown by IHG

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to PPG Paints Arena

Photo gallery for EVEN Hotel Pittsburgh Downtown by IHG

Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, individually decorated
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Bar
  • Breakfast available
The current price is AU$209
includes taxes & fees
11 May - 12 May

Explore the area

Map
425 Forbes Avenue, Pittsburgh, PA, 15219
  • PPG Paints Arena
    ‪8 min walk‬
  • David L Lawrence Convention Center
    ‪9 min walk‬
  • PNC Park
    ‪14 min walk‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Mobility Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Corner

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 2 Queen Beds, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Room amenity

Standard Room, 1 King Bed, Mobility Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (Separate Bath & Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Corner (Separate Bath & Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Atrium View)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 2 Queen Beds (Atrium View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Interior)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed (Interior)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sunset View)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (Sunset View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Sofa bed
  • 87 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Hearing Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Sofa bed
  • Mountain view
  • 87 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Pittsburgh

EVEN Hotel Pittsburgh Downtown by IHG puts you in the heart of Pittsburgh, within just a 10-minute stroll of popular attractions like PPG Paints Arena and Duquesne University. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, EVEN Kitchen & Bar, is open for breakfast and dinner. 3027 square feet (281 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Downtown Pittsburgh hotel include David L Lawrence Convention Center and Station Square.

What's nearby

  • PPG Paints Arena - 9 min walk - 0.8 km
  • David L Lawrence Convention Center - 10 min walk - 0.8 km
  • Station Square - 12 min walk - 1.0 km
  • PNC Park - 16 min walk - 1.4 km
  • Acrisure Stadium - 3 min drive - 2.5 km

Getting around

  • Steel Plaza Station - 3 min walk
  • Pittsburgh Station - 12 min walk
  • Pittsburgh International Airport (PIT) - 25 min drive

Restaurants

  • ‪Elevation Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Milk Shake Factory - ‬3 min walk
  • ‪Palm Court - ‬3 min walk
  • ‪The Speckled Egg PGH - ‬2 min walk

About this property

EVEN Hotel Pittsburgh Downtown by IHG

Hotel with a 24-hour fitness centre, a short walk to PPG Paints Arena
EVEN Hotel Pittsburgh Downtown by IHG offers its guests a 24-hour fitness centre and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 3027 square feet (281 square metres) and includes conference space. The business-friendly EVEN Hotel Pittsburgh Downtown by IHG also features an arcade/games room, concierge services, and a corner/local shop. For a fee, parking is available.

  • 160 guestrooms or units
  • 2 levels
  • 3027 sq ft of conference space
  • 281 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
EVEN Hotel Pittsburgh Downtown by IHG offers 160 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Pittsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 29 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • EVEN Kitchen & Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 3,027 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

EVEN Pittsburgh Downtown
Even Pittsburgh By Ihg
EVEN Hotel Pittsburgh Downtown
EVEN Hotel Pittsburgh Downtown by IHG Hotel
EVEN Hotel Pittsburgh Downtown an IHG Hotel
EVEN Hotel Pittsburgh Downtown by IHG Pittsburgh
EVEN Hotel Pittsburgh Downtown by IHG Hotel Pittsburgh

Frequently asked questions

What is the cancellation policy at EVEN Hotel Pittsburgh Downtown by IHG?

EVEN Hotel Pittsburgh Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at EVEN Hotel Pittsburgh Downtown by IHG?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at EVEN Hotel Pittsburgh Downtown by IHG on 11 May 2025 start from AU$209.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at EVEN Hotel Pittsburgh Downtown by IHG?

Yep, EVEN Hotel Pittsburgh Downtown by IHG has a self car park with in/out privileges for USD 29.00 per day.

What makes EVEN Hotel Pittsburgh Downtown by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at EVEN Hotel Pittsburgh Downtown by IHG.

Does EVEN Hotel Pittsburgh Downtown by IHG serve breakfast?

Yeah, full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at EVEN Hotel Pittsburgh Downtown by IHG?

No, EVEN Hotel Pittsburgh Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at EVEN Hotel Pittsburgh Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at EVEN Hotel Pittsburgh Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

EVEN Hotel Pittsburgh Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Big bucks to stay here. Weirdest layout I’ve ever seen in a hotel. Do not pre-pay for your parking, you get a better deal just paying at the parking garage there… which is across the street from the hotel and that sucks. PPG ARENA is about a 20-25mn walk away- it’s close, but not as close as I thought. Breakfast was good and staff are as well. I could stay here again, but I would loook for a different place next time.
Stayed 1 night in Dec 2024

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Don’t pay for upgrades.

The hotel was fine. When I booked I prepaid for a hot breakfast for 2 both days, except they didn’t actually serve a hot breakfast while we were there. They set out some free bagels but there wasn’t even a toaster. They said they would refund me the $60 and didn’t. I was supposed to have a city view but the view was mostly just parking garage. Other than that, the room was fine and the location was convenient. Parking was across the street but an easy walk.
Stayed 2 nights in Jan 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
You have to self park at your own risk in the parking garage across the street. This is not a safe section of town.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend Stay! No Complaints!

The EVEN Hotel definitely met our expectations! This was our first stay with them in Pittsburgh, we have stayed at another hotel for the last few years but wanted something a bit closer to PPG. The walk to the stadium was simple and there is so many options within walking distance to the hotel. We did choose to walk to the strip with honestly only took us about 20 minutes. We would recommend this hotel and will definitely come back!! The staff at this hotel were all very friendly and welcoming!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and cleanliness of the facility were exceptional! Great amenities! Better than our last stay at another hotel in the downtown area!
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you!

It was an amazing stay. Thank you to the welcoming staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I was in town for the International Association of Blacks in Dance Conference this hotel was an amazing hotel to stay in. Very clean and the staff was very friendly. I definitely recommend this hotel as a great place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025

10/10 Excellent

Dietra or Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Location great for downtown activities. Parking across the street was convenient and not too pricey. Bummer on no breakfast included, not even free coffee. Left something in the room and wasn't notified after check out.
Stayed 1 night in Jan 2025

4/10 Poor

Shadaya

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

caroline, land o lakes

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The dining staff were less than par. The front desk people were great and very helpful. The attitude between them is astounding. The rooms all look down into the lobby. We would stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location. Beds and pillows are fantastic!
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of downtown! Rooms were very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

David Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Jan 2025

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel! Loved the accommodations. Very nice staff. Leonard’s professionalism, kindness, and congenial attitude set a new standard for customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient downtown location

Very modern hotel with lots of amenities. Cool bar and food area. Loved the ping pong table room!! Didn’t love the overwhelming smell of marijuana in the hallway on the 5th floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Shaunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Arneshia, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Hotel parking was located directly across the street. Hotel is secure and centrally located in downtown. Very clean. Beds were comfortable. Room was extremely clean. Check in was quick andnfeont sesk staff were very pleasant. Will stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Stayed 1 night in Dec 2024

6/10 Okay

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was fitness equipment in the room and open space. A nice desk area. 1st night stay was good. The second night was awful. I had to contact front desk to send security. Issue wasn’t resolved and went on for hours. My kid and I didn’t sleep. Around 3am awakened startled by loud screaming of a woman in room beside me. I messaged the front desk at 3:39. They responded at 3:47am that they were sending security. I never heard security arrive and it is now 4:18am and there is still loud banging, stomping, yelling. Screaming the “f” word. Now 2 female voices and one girl escalating. I have a child who was hearing all this. Impossible to sleep. Started recording sounds on phone. Asked front desk next morning and they weren’t very helpful. Parking was supposed to be $29 per night - I was charge $68! Also, the hold per night was supposed to be $50 but they put a $200 hold on my card. I’ve never had an experience this bad before.
Stayed 2 nights in Dec 2024