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Hotel Elephant Park

3.0 star property

Photo gallery for Hotel Elephant Park

Pool
Pool
Pool
Superior Room, Balcony, Garden View
Superior Room, Balcony, Lake View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Hotel Elephant Park, Rambukkana, 71100
  • Place, Pinnawala Elephant Orphanage
    ‪2 min walk‬
  • Place, Pinnawala Zoo
    ‪10 min walk‬
  • Place, Kandy Lake
    ‪50 min drive‬

Room options

View all photos for DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Free WiFi

DELUXE ROOM WITH BALCONY AND GARDEN VIEW

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Triple Room)

Free WiFi

Deluxe Room (Triple Room)

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Lake View

Free WiFi

Superior Room, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Garden View

Free WiFi

Superior Room, Balcony, Garden View

  • Garden view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, River View

Free WiFi

Suite, 2 Bedrooms, River View

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room with Balcony- River View

Deluxe Room with Balcony- River View

Deluxe Room with Balcony- River View

  • River view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Pinnawala

At Hotel Elephant Park, you'll be 0.7 km (0.4 mi) from Pinnawala Zoo and 10.1 km (6.3 mi) from Wewaladeniya King's Temple. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This hotel has free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and a garden. .Sights within a 20-minute drive of this 3-property class Pinnawala hotel include Uthuwankanda Church and New Paradise Spice & Herbal Garden.

What's nearby

  • Pinnawala Elephant Orphanage - 2 min walk - 0.2 km
  • Pinnawala Zoo - 10 min walk - 0.9 km
  • Kandy Lake - 50 min drive - 42.5 km
  • Udawatta Kele Sanctuary - 51 min drive - 42.9 km
  • Temple of the Tooth - 51 min drive - 42.9 km

Getting around

  • Kandy Railway Station - 44 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 132 min drive

Restaurants

  • ‪Kfc - ‬18 min drive
  • ‪Ambasewana Hotel - ‬13 min drive
  • ‪Kopi Ceylon Coffee - ‬8 min drive
  • ‪the quality hotel restaurant - ‬9 min drive
  • ‪Paradise Of Food - ‬2 min walk

About this property

Hotel Elephant Park

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Elephant Park. Self parking is free.

  • 1 building
  • 7 guestrooms or units
  • 5 levels
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bar or lounge
  • Dining venue
Hotel Elephant Park offers 7 accommodations with air conditioning. This Pinnawala hotel provides complimentary wireless Internet access. Bathrooms include a shower.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: LKR 150 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: LKR 2500
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately LKR 150 per person
  • Early check-in fee: LKR 2500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Elephant Park Hotel
Elephant Park Pinnawala
Hotel Elephant Park
Hotel Elephant Park Pinnawala
Hotel Elephant Park Rambukkana
Elephant Park Rambukkana
Hotel Hotel Elephant Park Rambukkana
Rambukkana Hotel Elephant Park Hotel
Hotel Hotel Elephant Park
Elephant Park
Hotel Elephant Park Hotel
Hotel Elephant Park Rambukkana
Hotel Elephant Park Hotel Rambukkana

Frequently asked questions

What is the cancellation policy at Hotel Elephant Park?

Hotel Elephant Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Elephant Park?

Yep, Hotel Elephant Park has a free self car park.

Is there a free airport shuttle available at Hotel Elephant Park?

No, Hotel Elephant Park does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Elephant Park?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Elephant Park?

Check-in begins at 4 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Elephant Park?

No, pets are not allowed.

Hotel Elephant Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 67 reviews
Rating 8 - Good. 24 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay away, especially with kids

We had 2 rooms: one smelled terrible. Both beds were comfortable when you laid on them; one had bed bugs which we didnt sleep on. Room 104 smelled terrible, even after the staff "cleaned" the room again. When we complained to the manager, he said he didnt smell anything wrong. The hotel agreed to change our rooms the, then changed their minds, then gave me the key after I insisted they do so (long protracted argument) . Room 103 was ok, but staff and drivers were outside the window below making noise until 2 am. Upon seeing breakfast, we did not eat. Riverside rooms are best, room 101 was ok, you can open the window and air it out. My advice is to avoid this "hotel" completely! The only thing there are tacky, expensive shops & the elephant park. The nastiest place we have seen thus far. Avoid this: take a day trip if you want, we chose not to support the elephant park and left earlier than planned. Having travelled to all continents except Antarctica, this is the worst placed I have ever stumbled across...including hostels of India. Ugh
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay! We could see all the elephants from our room! It seems the property and rooms have been updated and they are clean and comfortable. The breakfast was delicious!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель в отличном месте.

Отличный отель для тех кто хочет насладиться утренним купанием слонов. Персонал был очень дружелюбен. Возникла 10-минутная заминка при регистрации, потеряли уже оплаченную бронь. Но в итоге персонал разобрался и нам выделили самый лучший номер в отеле с Супербалконом и Супервидом на реку. Вечером в отеле спокойно, для релаксации идеально. Ужин и завтрак были вкусными. Всем рекомендую.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

AgnesWoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable and interesting to be close with the el

Staff are friendly and helpful Breakfast is also good
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel staff was amazing
Stayed 4 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

ゾウの水浴び見学を目的にするには良いホテル

ゾウの孤児院からゾウたちが毎朝川に水浴びに来る。その水浴び場の目の前にあるのが売りのホテルです。通常であれば孤児院のチケットを持っている人しか入れないのですが、ホテルの宿泊者は見学自由です。ゾウの水浴びは朝8時30分ごろ（ゾウの数は多くない）と10時すぎ（本隊、ゾウたくさん）との二段階にわかれているようです。最初の回は近隣ホテルの宿泊者しかいないのでのんびり見学できますが、本隊が来るときには大勢の観光客が押し寄せます。 つまり、このホテルのアドバンテージはゾウの水浴び見学ができる点にあります。それ以外の点については、悪いというわけではないのですが、少々目をつむったほうがいいかもしれません。部屋は一見するときれいですが、棚はほこりが積もっていました。シャワーのお湯はちゃんと出ました。ベルボーイなんかもいます。なんというか、運用は一昔前のホテル、という印象でした。 レストランは川を眺められるテラスですが、カラスが襲来しますし、吹きさらしなで、ここもほこりっぽかったです。 ビールはライオンですが瓶ではなく缶でした。味はまあまあ。朝食はビュッフェで、種類が多かったです。オムレツを焼いてもらいました。スリランカカレーもおいしかったです。
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Safari location

Really friendly staff, always helpful and flexible. Great food and amazing location for safari and elephant sanctuary
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel overlooking river where elephants bath

Other than a small stain on the wall and figuring out the A/C unit... everything was excellent with hotel. It is at a great location (overlooking river where elephants are bathed twice daily), the service (front desk, restaurant, housekeeper) were all excellent. We booked the room with the balcony overlooking the river (and this is highly recommended). You will definitely enjoy your stay at this hotel.
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elephants!!

The elephants are super cool to watch from the balcony. The room was big and clean and comfortable. The food was OK. It's all about the elephants! Staff were great.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to the river where the elephants bathe. However it is said that you receive free ticket into elephant park, however this is not completely true! We came early and were told we were not allowed to go down to the hotel early to check in without paying the ticket price because the elephants are bathing. So we had to either pay the ticket or wait until 4. Also the free ticket into the sanctuary is only for the bathing area you have to buy a new ticket to enter into the orphanage itself! Was a bit misleading!
Stayed 1 night in Nov 2017
Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good stat

Located so close to the river and elephants renovated rooms good menu well maintained.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel direkt am Fluss wo die Elefanten bad

Morgens beim Frühstück den Elefanten beim baden zu Sehen
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret

This hotel is far superior to its rating and should be redone, only stayed one night as touring but it had the best shower of all and a good night sleep and a breakfast feature that is proberbly one of the best in the world
Stayed 1 night in Sep 2017
Verified

8/10 Good

Yoshihiko

Liked: Staff & service, room comfort

リバービューの部屋の予約をお勧めします

かなり前から、ゾウの水浴びを見られる部屋をリクエストして予約しました。 宿泊は、午後4時からのチェックインを厳しく運用してるようで、チェックインするまでにずいぶん待たされ、近くのレストランでビールやコーラをを飲んで過ごしました。 近辺のホテルでは、ゾウの水浴びを見るには一番ロケーションが良く、部屋のバルコニーからゾウの水浴びの様子を眺めたり、写真を撮って過ごすことができ、楽しく時間を過ごせました。 室内はやや狭いものの、よく効くエアコン、テレビ、ミニバー、冷蔵庫があり快適に過ごすことができました。シャワールームはアメニティもシャンプー、コンディショナー、ボディローション、石鹸と一揃いあります。 朝食は１階のレストランで、フルーツ、卵料理、薄いトースト、紅茶かコーヒーの簡単な食事ですが、こちらからも早く水浴びに来ているゾウを見ることができました。 ホテル宿泊者はゾウの水浴びは無料で見られますが、ゾウの孤児院は有料となります。
Stayed 2 nights in Jun 2017
Verified

8/10 Good

chelsea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Perfect hotel to see the elephants

I stayed here for one night. The location was fantastic, having prime access to the elephants. Room was new, clean and quiet. Breakfast was simple but delicious. There were 2 main downsides, firstly the check in/out times. 4pm check in and 12 check out. The reasoning is to access the area the hotel is in, you need a ticket (2500Rs) before 4. The second was a massage that the hotel insisted was part of the package. I requested for a female, only to have a male arrive after an hour waiting. He was unprofessional and I asked him to leave 3 times after feeling violated. Most of the staff were abruptly and unfriendly. I would still recommend this hotel due to the prime location. I wouldn't go into the orphanage if back again. I was able to feed the animals and chat to the trainers at the hotel without the thousands of people. Make sure you have smaller notes with you to tip however.
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location amazing

Fantastic location,friendly staff,limited menu,nothing to do in the area after 17,30 We would stay at this hotel again
Verified

10/10 Excellent

WAN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for seeing the bathing elephants!
Verified

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent hotell med bästa läget i Pinnawala

Varmt mottagande på hotellet och trevlig personal. Rummet hade en fantastisk utsikt mot floden där elefanterna badade från ca 9 på morgonen och till 14. Frukosten var väldigt generös och man kunde få en omelett på beställning.
Verified

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & Staff

We stayed at this location in 2014 and were happy with the staff. The accommodations weren't the best, but were okay ... On this trip we were pleasantly surprised with the upgrade ... The remodeling of the rooms to a more up to date environment. We are so happy with this place and will continue to visit because of the perfect location and the incredible staff and accommodations!
Verified

10/10 Excellent

Olesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Уютный и чистый отель с видом на купание слонов

Самый лучший отдых после трудного пути! Приятный персонал, чистота и шикарный вид на реку, где купают слонов.
Verified

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We checked in staff very friendly. Room was amazing and lovely and clean. Had a few minors but overall great hotel.
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic

At 8.30 am Elephants are brought from orphanage nearby you bathe. They literally walk past hotel front door to water which has runs under your bedroom balcony. A magical experience. Bedrooms spacious but plastic mattress protectors made beds sweaty.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
象の孤児院を訪問するのには立地的に良いがホテルの周りにレストランなどなく、ホテルのレストランは現地価格に対して非常に高い。 部屋のテレビは故障しており、ホテルのスタッフへ確認をしても対応はして貰えませんでした。
Verified

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elephant overlook

Perfect location on the Maha Oya river, directly above where the elephants are brought to bath and play. Be sure to take a room overlooking the river. The hotel staff are friendly and accommodating! Also, make a point to be on the balcony facing the river at sunset... and look up! There is a large colony of fruit bats that nest up river and at sunset they fly as a group into the forest to feed!
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ausgestattetes Hotel in Sri Lanka

Alle Tage konnte man hautnah die Elefanten an unserem Hotel vorbeilaufen sehn. Das war sehr beeindruckend. Frühstücken und dabei Elefanten beim baden zusehen. Klasse.