GreenTree Inn & Suites in Pinetop

2.5 star property
Hotel with free breakfast, near Ponderosa Plaza

Photo gallery for GreenTree Inn & Suites in Pinetop

Bar (on property)
Reception
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Reception

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
431 East White Mountain Boulevard, Pinetop, AZ, 85935
  • Ponderosa Plaza
    ‪12 min walk‬
  • Woodland Lake Park
    ‪14 min walk‬
  • Pinetop Lakes Golf & Country Club
    ‪8 min drive‬
  • Show Low, AZ (SOW-Show Low Regional)
    ‪24 min drive‬

Room options

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

8.4 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(104 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Pinetop

At GreenTree Inn & Suites in Pinetop you'll be within just a 15-minute stroll of Ponderosa Plaza and Woodland Lake Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Altitude Bar is the hotel's own bar. 936 square feet (87 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Sights within a 10-minute drive of this Pinetop-Lakeside hotel include Unity of the White Mountains and Pinetop Lakes Golf & Country Club.

What's nearby

  • Ponderosa Plaza - 12 min walk - 1.0 km
  • Woodland Lake Park - 14 min walk - 1.2 km
  • Unity of the White Mountains - 4 min drive - 3.4 km
  • Rainbow Lake - 5 min drive - 3.8 km
  • Pinetop Lakes Golf & Country Club - 8 min drive - 6.4 km

Getting around

  • Show Low, AZ (SOW-Show Low Regional) - 18 min drive

Restaurants

  • ‪Long Wongs - ‬4 min drive
  • ‪Pinetop Brewing Company - ‬15 min walk
  • ‪Mr. Zeke's Restaurant - ‬2 min drive
  • ‪Dickey's Barbecue Pit - ‬5 min drive
  • ‪The Lodge Sports Bar & Grill - ‬15 min walk

About this property

GreenTree Inn & Suites in Pinetop

Hotel with free breakfast, near Ponderosa Plaza
GreenTree Inn & Suites in Pinetop offers its guests an indoor pool and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 936 square feet (87 square metres) and includes conference space. The business-friendly GreenTree Inn & Suites in Pinetop also features gift shops/newsstands, a picnic area, and coffee/tea in common area. Free self parking is available.

This Pinetop-Lakeside hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • 936 sq ft of conference space
  • 87 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pinetop-Lakeside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 936 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13.49 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Pinetop
GreenTree Inn Pinetop
Pinetop Holiday Inn Express
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Holiday Inn Express Pinetop Hotel
Holiday Express Pinetop
GreenTree Pinetop
Greentree & Suites In Pinetop
GreenTree Inn & Suites in Pinetop Hotel
GreenTree Inn & Suites in Pinetop Pinetop
GreenTree Inn & Suites in Pinetop Hotel Pinetop

Frequently asked questions

What is the cancellation policy at GreenTree Inn & Suites in Pinetop?

GreenTree Inn & Suites in Pinetop offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at GreenTree Inn & Suites in Pinetop?

Yep, GreenTree Inn & Suites in Pinetop has a free self car park.

Does GreenTree Inn & Suites in Pinetop have a pool?

GreenTree Inn & Suites in Pinetop has an indoor pool. The pool is open 9:00 AM to 11:00 PM.

What makes GreenTree Inn & Suites in Pinetop a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at GreenTree Inn & Suites in Pinetop.

Does GreenTree Inn & Suites in Pinetop serve breakfast?

You bet, our guests adore the free buffet breakfast here! Offered daily between 6:30 AM and 9:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at GreenTree Inn & Suites in Pinetop?

No, GreenTree Inn & Suites in Pinetop does not offer an airport shuttle service.

What time are check-in & check-out at GreenTree Inn & Suites in Pinetop?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at GreenTree Inn & Suites in Pinetop?

No, only service animals are allowed.

GreenTree Inn & Suites in Pinetop Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1011 reviews
Rating 8 - Good. 280 out of 1011 reviews
Rating 6 - Okay. 106 out of 1011 reviews
Rating 4 - Poor. 57 out of 1011 reviews
Rating 2 - Terrible. 56 out of 1011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I love Pinetop. This hotel was nestled in the trees and we enjoyed the scenery around the property. Room was very clean and comfortable. We ate at Charlie Clark’s Steakhouse. Great food. Country western music. Waitress very attentive.
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alayna

Stayed 1 night in Apr 2025

2/10 Terrible

Tiffany

Disliked: Staff & service, room comfort

What happened?!?! And I do think it's your fault

According to the representative i eventually got around to speaking to from Expedia, this hotel actually did not honor my reservation that I made same day. On an evening I am certain they were far from full booked. No one communicated this to me after I booked. I arrived, tired from hiking, about 90mins after making my reservation that said it was confirmed and paid for (same day or day prior bookings require upfront payment). They said they didn't see my booking, but apparently something else was going on. I have no idea if the front desk girl knew or not, but she did say at the end that she "wasn't supposed to talk to Expedia reps if they call". So shady. First time it ever happened to me, and between that and the weird way it was handled, I'm willing to believe it was the hotel's fault. But Expedia could have handled the situation a lot faster. It took nearly an hour of back and forth messages to credit my account. Ended up being so exhausted by the time I checked in down the street about 70 mins later than I expected.
Stayed 1 night in Apr 2025

8/10 Good

Candy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was in a good location and the access to the room was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Stayed 1 night in Apr 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service. a good value.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and very clean and quiet

Very nice hotel. Quiet and clean. Nice sized rooms. We had a very nice stay.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Stayed 1 night in Apr 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

mohammad, aurora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

The breakfast is amazing and it was a nice quiet place to stay.
Stayed 2 nights in Apr 2025

8/10 Good

Shannondoah

Liked: Amenities, property conditions & facilities
The place was great had a very nice room, but it would have been nice if we knew that the pool and the hot tub where under construction before we booked the room. Other than that it was a great place to spend the night
Stayed 1 night in Apr 2025

10/10 Excellent

mohammad, aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service nice people
Stayed 1 night in Apr 2025

8/10 Good

Chuck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool room was closed
Stayed 1 night in Apr 2025

10/10 Excellent

Chandler

Stayed 1 night in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Cali

Travelled with family

Rude and NO HOSPITALITY

I will say that I have never experienced such terrible customer service nor have I been treated with such disrespect!! Indian girl at the front desk has a bad chip on her shoulder. Paid for the room through hotel.com just an hour before I tried to checkin. Receipt showed i just needed to pay the resort fee when I got to hotel for $13. I get to the hotel with a twenty ar bill to cover the $13. The girl at the desk very rudely told me they need $200 for incidentals. Since i used ALL the money I had paying for the room, I didnt have the additional funds. NO WHERE ON THE PARTNER SITE say ANYTHING about an additional refundable fee. Otherwise I wouldnt have made the reservation for this property. I had called a family member to ask if they woukd be willing to give their cc over the phone ....but the very unfriendly girl wouldn't take it. Because I couldnt check in without paying 200 more and it was non refundable, I lost out on ALL the money I had. And front desk actually told me" it is what it is". I can understand having been charged for the room forfeited for a no show...but i showed up. My 3 year old granddaughter and I had to sleep in my car.
Stayed 1 night in Mar 2025

10/10 Excellent

Cauy

Stayed 1 night in Mar 2025

2/10 Terrible

Leslee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned away service dog, didn't think you could do that
Stayed 1 night in Mar 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities

In a moment of need was turned away…

Broke down nearby right around midnight, booked my room on hotels.com. The lady at the desk wouldn’t let me have a room for a few hours until I could get help in the morning. I was told check in was 3pm and as a paying customer I was kicked out of the lobby and had the police called. Worst experience I’ve had in the customer service industry ever. Never will I recommend this establishment. Hotels.com and said establishment refuse to refund my stay.
Stayed 1 night in Mar 2025