La Quinta Inn & Suites - accommodation in Pine Bluff

Late arriving because there was a double homicide next door and had to wait for cops to let us turn. When I checked in the lady helping me was watching a live stream about the shooting. Said it happened a lot but usually not next door. Only one person in the lobby at a time so had to wait outside for my turn. The parking lot was a zoo with people partying. I paid for an upgraded king suite and what I got was a room with a nasty hot tub in the middle of the room. The toilet was dirty )black streaks in the bowl).,the bedspread was threadbare and The carpet was coming up. No kidding, was so bad that we left immediately, paid through hotel.com so couldn’t get my money back. Had to pay for another hotel in a better part of town. To make it even worse in the short time we were in the room my wife got bug bites up and down her legs. I wouldnt book this hotel again

Charlotte was went beyond the call of duty to assist and help me in resolving my reservation

Room was clean, except for dust on night stand and tv stands etc. toilet had some minor issues. Staff was very nice and accommodating