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Grand Smokies Resort Lodge

2.5 star property
Mountain hotel connected to the convention centre in Pigeon Forge with free parking

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Restaurant
Lobby sitting area
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$100
includes taxes & fees
24 Feb - 25 Feb

Explore the area

View map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.2 out of 10
Very good
(86 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(75 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets allowed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets allowed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Single Bunk Beds

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Downtown Pigeon Forge
  • Pool
  • Spa pool
  • Free Wi-Fi
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4.5 out of 5, Wonderful, 971 reviews
The price is AU$119
includes taxes & fees
1 Mar - 2 Mar
Holiday Inn & Suites Pigeon Forge Convention Center by IHG

About the area

Pigeon Forge

You'll be connected to the convention centre at Grand Smokies Resort Lodge, and within just a 10-minute stroll of Hollywood Wax Museum and Castle Of Chaos. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .Enjoy the gym, kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas and a conference centre. There's also the convenience of free RV/bus/truck parking. .Attractions within a 30-minute walk of this Pigeon Forge hotel include Island at Pigeon Forge and Titanic Museum.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Mellow Mushroom - ‬3 min drive
  • ‪Azul - ‬17 min walk
  • ‪Mel's Classic Diner - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Mountain hotel connected to the convention centre in Pigeon Forge with free parking
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a kids' pool, an indoor pool, a waterslide, and a fitness centre. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Conference rooms
  • Conference centre
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Spa pool
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 2,739 reviews
The price is AU$93
includes taxes & fees
9 Mar - 10 Mar
Econo Lodge Pigeon Forge Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

What is the cancellation policy at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on 24 Feb 2026 start from AU$100.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Smokies Resort Lodge?

Yep, Grand Smokies Resort Lodge has a free self car park and free RV/bus/truck parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge has an indoor pool and a kids' pool. The pool is open 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a waterslide?

Yep, this property has a waterslide!

Is there a free airport shuttle available at Grand Smokies Resort Lodge?

No, Grand Smokies Resort Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Smokies Resort Lodge?

Yep, you can grab a meal at Grand Smokies Resort Lodge's onsite restaurant.

What time are check-in & check-out at Grand Smokies Resort Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 555 out of 1180 reviews
Rating 8 - Good. 275 out of 1180 reviews
Rating 6 - Okay. 187 out of 1180 reviews
Rating 4 - Poor. 90 out of 1180 reviews
Rating 2 - Terrible. 73 out of 1180 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Debra

Stayed 2 nights in Oct 2025

8/10 Good

Jeri

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Bathroom needs updated
Stayed 2 nights in Nov 2025

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its as always a very clean and friendly place to stay while in the smokies that affordable.
Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great, so clean and spacious! Friendly staff as well. We left something behind and they were quick to call and let us know. We will be back again soon!
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Stayed 2 nights in Nov 2025

2/10 Terrible

Lorry

Stayed 3 nights in Nov 2025

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, pool was clean and warm
Stayed 2 nights in Nov 2025

10/10 Excellent

Edgar, Pilot Mountain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

2/10 Terrible

Vicente

No hot water and the bed was very uncomfortable. Very disappointing stay.
Stayed 1 night in Nov 2025

8/10 Good

Peggy

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Mandi

Stayed 2 nights in Oct 2025

8/10 Good

Brian

Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay. They gave 2 free vouchers for a breakfast buffet next door. The pool was open til 1am. Clean lobby, parking lot, and pool area. The only issue I seen was the shower curtain had some mold on it and the water pressure for a shower was low.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Travelled with family
WE STAYED HERE OVER FALL BREAK. THE LADY THAT CHECKED US IN WAS VERY NICE. SOME OF THE OTHER STAFF SEEMED COLD WHEN YOU ASKED QUESTIONS. ONCE WE GOT TO OUR ROOM WE DISCOVERED THAT OUR BALCONY LOOKED OUT AT THE BACK OF A BUILDING THAT LOOKED TO BE ADDED ON. OUR FRIDGE ROCKED AND THE TV WASN'T THE GREATEST. THEY SENT SOMEONE UP TO FIX THE FRIDGE AND ALL THEY DID WAS STICK A WEDGE UNDER IT TO KEEP IT STEADY. THE BEDS WERE EXTREMELY HARD AND MY BACK HURT MOST OF THE TRIP. THERE IS BREAKFAST BUT IT IS ONLY ON SAT AND SUN AND FOR 2 ADULTS ONLY YOU WILL HAVE TO PAY HALF PRICE FOR ADDITIONAL GUEST AND FOR YOUR DRINKS. IT IS AN OLDER PROPERTY AND STILL LOOKS VERY DATED BUT OUR ROOM WAS CLEAN. MY SON LOVED THE POOL AND ARCADE, MOST OF THE GAMES ARE $1 EACH. IT WAS OK BUT COULD USE SOME UPDATES.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Rhoda

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Room was clean except the bathroom it had hair around the tub and behind the door but otherwise not terrible
Stayed 1 night in Oct 2025

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay here often when we come to the Smokies It has decent access to get out on the main street. The rooms are clean. The staff is friendly. We have not used the pool but it is always a hit for the children. They also have a nice little game room as well as a place to sit down in the lobby if you are staying with a group and need to meet
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location, nice to have a real breakfast!
Stayed 1 night in Oct 2025

4/10 Poor

Rusty

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was excellent, rooms were clean, and amenities were great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Johnna

Stayed 2 nights in Oct 2025

8/10 Good

Chad

Stayed 1 night in Oct 2025