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Holiday Inn Express & Suites Norfolk by IHG

2.5 star property
Hotel in Norfolk with free breakfast and fitness centre

Photo gallery for Holiday Inn Express & Suites Norfolk by IHG

Lobby
In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Free WiFi
The current price is AU$305
includes taxes & fees
3 July - 4 July

Explore the area

Map
920 S 20th St, Norfolk, NE, 68701
  • Central Park
    ‪3 min drive‬
  • Norfolk Arts Center
    ‪3 min drive‬
  • AquaVenture
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom (Living Area)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 King Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room (Specialty)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Bath Shower Combination)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - single
Designer toiletries
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Designer toiletries
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Norfolk

At Holiday Inn Express & Suites Norfolk by IHG you'll be within a 20-minute stroll of Sunset Plaza Mall and Bank Memorial Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 30-minute walk of this Norfolk hotel include Faith Regional Health Services - East Campus and Central Park.

What's nearby

  • Faith Regional Health Services - East Campus - 2 min drive - 1.4 km
  • Central Park - 3 min drive - 2.2 km
  • Norfolk Arts Center - 3 min drive - 2.8 km
  • AquaVenture - 4 min drive - 3.2 km
  • Fair Play Public Golf Course - 11 min drive - 11.2 km

Getting around

  • Omaha, NE (OMA-Eppley Field) - 137 min drive

Restaurants

  • ‪Casey's - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Taco Bell - ‬14 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

Hotel in Norfolk with free breakfast and fitness centre
Holiday Inn Express & Suites Norfolk by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served. A library, an arcade/games room, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Norfolk by IHG. Self parking is free.

This Norfolk hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Norfolk by IHG offers 86 air-conditioned accommodations with a safe and free newspapers. 40-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 595 reviews
The price is AU$288
includes taxes & fees
18 June - 19 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 5 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norfolk
Holiday Inn Express Norfolk
Norfolk Holiday Inn Express
Holiday Inn Express Norfolk Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Norfolk by IHG?

Holiday Inn Express & Suites Norfolk by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Norfolk by IHG?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Norfolk by IHG on 3 July 2025 start from AU$305.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Norfolk by IHG?

Yep, Holiday Inn Express & Suites Norfolk by IHG has a free self car park.

Does Holiday Inn Express & Suites Norfolk by IHG have a pool?

Holiday Inn Express & Suites Norfolk by IHG has an indoor pool. The pool is open 5 AM to 11 PM.

What makes Holiday Inn Express & Suites Norfolk by IHG a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express & Suites Norfolk by IHG.

Does Holiday Inn Express & Suites Norfolk by IHG serve breakfast?

Sure does, free buffet breakfast is available at Holiday Inn Express & Suites Norfolk by IHG.

Is there a free airport shuttle available at Holiday Inn Express & Suites Norfolk by IHG?

No, Holiday Inn Express & Suites Norfolk by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Norfolk by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Norfolk by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Norfolk by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 359 reviews
Rating 8 - Good. 60 out of 359 reviews
Rating 6 - Okay. 10 out of 359 reviews
Rating 4 - Poor. 9 out of 359 reviews
Rating 2 - Terrible. 3 out of 359 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

darrel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Johanna

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, lots available for breakfast, hot tub pool area is nice size
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Ba
Stayed 2 nights in Dec 2024

8/10 Good

JOHN, grand island

Liked: Cleanliness, staff & service, property conditions & facilities
Only reason I didn't give 5 stars is petty, but breakfast buffet was weak. Coffee was flavorless (I drink it straight black) eggs were very watery and flavorless, cinnamon rolls (which are usually awesome) were hard/crusty and it you took the kids off the other ones they were wet/mushy. Staff however were awesome, rooms clean but bathroom could have been cleaned better, but they were quiet(maybe because we were at end of hall) but when we checked in, the gentleman asked if we were rewards members, told him no, he asked if he could sign us up, told him sure and he did it all for me! Checking out the next am, and staff was great as well. Probably would find a different place if we didn't need this based on price... 214 for 1 night was steep, maybe that's the new normal, don't know. I liked how there was a safe in the room, even though we didn't need it, and a Keurig, microwave, and fridge as well!
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Stayed 1 night in Jul 2024

10/10 Excellent

Tara

Stayed 1 night in Jul 2024

10/10 Excellent

James, portola valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic particularly if the goal is to be near highly useful shopping, highways that are within minutes of the hotel and where not wasting time is helpful. The Holiday Inn Express and Suites are a known, high-quality entity in that the facilities are always attractive, well laid out, generally include breakfast and often have the highest number of desirable features and amenities. The staff are always professional and eager to help and the policies are generally at least as reasonable as any other choice for travellers.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shelby

Stayed 1 night in Jun 2024

8/10 Good

Eric

Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Rhett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, good experience. Few downsides.

Overall, the hotel was nice, clean, and up-to-date. The staff we encountered were friendly. The only downsides were that the a/c wasn’t great. It seems like you can set the thermostat to whatever you want, but it’s going to stay at a constant temp no matter what. The breakfast also wasn’t the best quality. Lot’s of options though.
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Room well cleaned. Breakfast was great.
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Stayed 1 night in May 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Room was clean and up to date. Breakfast was excellent. It was convenient location for my job.
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Apr 2024