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5.0 out of 5

"Great place. Plenty of room and in the middle of old town. Free parking 300m away. Perfect place. " More

By a verified traveller on Sat 20 May 2023

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Hotel Description

At Il Giardino Segreto you'll be within steps of Historic Centre of Pienza and Palazzo Piccolomini. Highlights at this townhouse include free continental breakfast.

This pet-friendly townhouse offers free WiFi in public areas and a garden. Each morning free breakfast is served. There's also the convenience of free parking nearby.

Sights within a 15-minute walk of this Pienza townhouse include Palazzo Comunale and Pienza Cathedral.

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Il Giardino Segreto ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Il Giardino Segreto

Everyone (1)
5 out of 5
Great place. Plenty of room and in the middle of old town. Free parking 300m away. Perfect place.

Posted by on 20 May 2023

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Comment from Hotel Management

16 Jun. 2023 by marco

Thank you

About the Il Giardino Segreto

Location Via Condotti, 13, Pienza, SI 53026

Property Features

Free breakfast is served daily. WiFi is free in public spaces. This Pienza townhouse accommodation is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Il Giardino Segreto offers 8 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

  • Separate bedroom
  • Flat-screen television
  • Refrigerator
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Air conditioning
  • Portable fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 8:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 4:00 PM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 4:00 PM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 4:00 PM
  • Front desk closes daily at 7:00 PM
  • Pets allowed (no fees)
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 8 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Il Giardino Segreto Condo Pienza
  • Il Giardino Segreto Pienza
  • Il Giardino Segreto Pienza
  • Il Giardino Segreto Affittacamere
  • Il Giardino Segreto Affittacamere Pienza

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.