All 255 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, free bottled water, safes, and hair dryers are available.
A day of pampering can include Thai massages, sports massages, and body scrubs. The restaurant, Asia Alive, serves international cuisine and is open for breakfast, lunch, and dinner. Champion Bar is the resort's own sports bar, serving drinks along with lunch and dinner. Enjoy the free kids' club, 24-hour fitness center, kids' swimming pool, and waterslide. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and limo/town car service. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle.
You'll be 2.1 km (1.3 mi) from Kamala Beach and 3.9 km (2.4 mi) from Phuket Fantasea with a stay at this 4-star Choeng Thale resort.
9 Oct. 2019 by Novotel Team
We very much appreciate your comments regarding your stay at the Novotel Phuket Surin Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
8 Aug. 2019 by Novotel Team
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
26 Dec. 2018 by Assistant General Manager
Dear Valued Guest, Thank you for sharing your feedback with other travelers. We always love to read how much you have enjoyed your holiday thanks to the pool, the fun activities for kids and parents such as Family Pizza Making, walk on water, cupcakes decoration and more. We will look forward to welcoming you back in the future for many more great moments here. Warmest regards, Assistant General Manager
22 Nov. 2018 by Alexandre H.
Dear Minh, Thanks for sharing your wonderful experience online. We delighted to hear how much you enjoyed a great service from our Heartist. As you rightfully mention, regarding the genuine services and help from our Heartists, we will certainly share your encouraging feedback to them. We definitely look forward to welcoming you back in the future for many more great moments here at Novotel Phuket Surin. Best regards, Alexandre H. General Manager
12 Nov. 2017 by General Manager
Dear Ashley, Thank you for sharing your feedback online. We always love to read how much you have enjoyed your holiday with us. As we aim to offer the best products and services to our guests, and we couldn’t be happier to know that you spent great holidays at our resort. Many thanks for the praise you gave to our team members, they work hard to go above and beyond the guests' expectation and we really appreciate your kind acknowledgment. On the other hand, please accept my sincerely apologize for the discomfort you could have encountered, I will take this feedback into the account for immediate improvement. Thank you once again, we shall look forward to welcoming you back to stay with us again very soon. Tropical regards, Fraser Ross General Manager
6 Nov. 2017 by General Manager
Dear Renee, Thank you for taking the time to share your great feedback, following your recent stays at Novotel Phuket Surin. I'm very happy to hear that you and your family enjoyed our food, swimming pool, 2 water slides and also our lovely team member! I'm also thrilled that our service was to your satisfaction, we look forward to the opportunity of welcoming you and your family back to our resort again soon. Tropical regards, Fraser Ross General Manager
19 Oct. 2017 by General Manager
Dear Yvette, Thank you for sharing your feedback online. We always love to read how much you have enjoyed your holiday with us regarding our swimming pools and water slides. However, I am sorry to read that your experience at the resort about our beds and pillows couldn’t meet your expectations.We really appreciate your feedback and will pass this to department concern for further improvement. We do hope that we will have the opportunity to welcome you again.
11 Aug. 2017 by General Manager
Dear Ben, Many thanks for completing your Trip Advisor review following your recent stay at Novotel Phuket Surin Beach Resort. I am glad that you enjoyed the pool, and especially the water slide. As you rightfully mention, we offer daily free shuttle to Patong area. On the other hand, please accept our sincere apology for this and I have shared your feedback with the appropriate hotel team to ensure that issues are addressed. We really appreciate your feedback and do hope that we can welcome you back if you have plans to return to Phuket. Tropical regards, Fraser Fraser Ross General Manager
5 Jul. 2017 by Fraser Ross
Dear Wotif, Many thanks for your feedback. I am delighted to know that our quiet location, friendly staff and great facilities could reach your satisfaction. I am looking forward to welcoming you back. Tropical regards, Fraser Fraser Ross General Manager
30 May 2017 by Fraser Ross
Dear Sophie, Many thanks for your feedback. I am glad to know that our kid's service and facilities could reach your satisfaction. It would be great to see you back. Tropical regards, Fraser Fraser Ross General Manager
Novotel Phuket Surin Beach Resort offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Novotel Phuket Surin Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Choeng Thale resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Novotel Phuket Surin Beach Resort offers 255 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Asia Alive - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
Joe Kool's - This poolside restaurant specializes in international cuisine and serves lunch only. Happy hour is offered. Open daily.
Champion Bar - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
TAI Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ocean's Restaurant - This restaurant is located by the pool. Open daily.
Late night fare is available from 24-hour room service.
Special check-in instructions:
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.