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Vinpearl Resort & Spa Phu Quoc

5.0 star property

Photo gallery for Vinpearl Resort & Spa Phu Quoc

Private beach, white sand, sun-loungers, beach umbrellas
Creator video - submitted by Xenia Jegel
Beach bar
Beach bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$164
includes taxes & fees
11 Apr - 12 Apr

Explore the area

View map
Bai Dai, Gach Dau, Phu Quoc, An Giang
  • Place, Corona Casino
    ‪5 min walk‬
  • Place, Shophouse Grand World
    ‪7 min walk‬
  • Place, VinWonders Phu Quoc
    ‪9 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪62 min drive‬

Room options

View all photos for Deluxe Garden View King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed

8.2 out of 10
Very good
(14 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(15 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Ocean View Twin Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed

9.2 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Three Bedroom Villa Lake View - Private Pool

Garden view

Three Bedroom Villa Lake View - Private Pool

  • Lake view
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Garden View King Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed - VinWonders & Safari Parks Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed - VinWonders & Safari Parks Access

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Ocean View King Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed - VinWonders & Safari Parks Access

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Bed - VinWonders & Safari Parks Access

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed - VinWonders & Safari Parks Access

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Three Bedroom Villa Lake View - Private Pool - VinWonders & Safari Parks Access

Garden view

Three Bedroom Villa Lake View - Private Pool - VinWonders & Safari Parks Access

  • Lake view
  • 3 bedrooms
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Garden View King Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed - Safari Park Access (1 day)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed - Safari Park Access (1 day)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed - Safari Park Access (1 day)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Garden View Twin Bed - Safari Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed - Safari Park Access (1 day)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Three Bedroom Villa Lake View - Private Pool - Safari Park Access (1 day)

Garden view

Three Bedroom Villa Lake View - Private Pool - Safari Park Access (1 day)

  • Lake view
  • 3 bedrooms
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe Garden View King Bed - VinWonders Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed - VinWonders Park Access (1 day)

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed - VinWonders Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King Bed - VinWonders Park Access (1 day)

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden View Twin Bed - VinWonders Park Access (1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed - VinWonders Park Access (1 day)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Ocean View Twin Bed - VinWonders Park Access ( 1 day)

Minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Twin Bed - VinWonders Park Access ( 1 day)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Three Bedroom Villa Lake View - Private Pool - VinWonders Park Access (1 day)

Garden view

Three Bedroom Villa Lake View - Private Pool - VinWonders Park Access (1 day)

  • Lake view
  • 1 bedroom
  • Sleeps 12
  • 3 King Beds

View all photos for Deluxe King - Free 2 Kids Under 12 Years Old

Minibar, in-room safe, desk, blackout curtains

Deluxe King - Free 2 Kids Under 12 Years Old

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin - Free 2 Kids Under 12 Years Old

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin - Free 2 Kids Under 12 Years Old

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite Garden View King Bed

49-inch Smart TV with cable channels, TV

Junior Suite Garden View King Bed

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden View King Bed- VinWonders & Safari Parks Access

49-inch Smart TV with cable channels, TV

Junior Suite Garden View King Bed- VinWonders & Safari Parks Access

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Villa 3-Bedroom - Free 6 kids under 12 years

  • Lake view
  • 3 bedrooms
  • Sleeps 12
  • 3 King Beds

About the area

Phu Quoc

A luxury stay in Phu Quoc awaits you at Vinpearl Resort & Spa Phu Quoc. Within just a 15-minute stroll, you'll find VinWonders Phu Quoc and Corona Casino. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at VinCharm Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Pepper Restaurant, serves international cuisine and is open for dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site water park and outdoor swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of a free theme park shuttle. .With a stay at this 5-property class Phu Quoc hotel, you'll be 2 km (1.3 mi) from Vinpearl Golf Phu Quoc and 4.7 km (2.9 mi) from Vinpearl Safari.

What's nearby

  • Corona Casino - 5 min walk - 0.5 km
  • Shophouse Grand World - 7 min walk - 0.6 km
  • VinWonders Phu Quoc - 9 min walk - 0.8 km
  • Vinpearl Golf Phu Quoc - 5 min drive - 2.3 km
  • Vinpearl Safari - 17 min drive - 5.7 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 48 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Mai Hương Beachfront - ‬6 min drive
  • ‪Lake Masala - ‬4 min drive
  • ‪Pizza Wood - ‬5 min drive
  • ‪Cuong Kua Seafood Restaurant - ‬5 min drive

About this property

Vinpearl Resort & Spa Phu Quoc

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vinpearl Resort & Spa Phu Quoc such as a water park (surcharge) and a complimentary children's club.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool and a steam room. Free self parking is available.

This 5-star Phu Quoc hotel is smoke free.

  • 605 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2014
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Vinpearl Resort & Spa Phu Quoc offers 605 accommodations with minibars and a safe. Rooms open to balconies. 49-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, VinCharm Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Suite, Sea View | Front of property – evening/night
Radisson Blu Resort Phu Quoc
  • On private beach
  • Pool
  • Kids’ pool
  • Free Wi-Fi
4.4 out of 5, Excellent, 322 reviews
The price is AU$164
includes taxes & fees
7 Apr - 8 Apr
Radisson Blu Resort Phu Quoc

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Nemo Restaurant
  • Pepper Restaurant
  • Seashell Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water park

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a provincial park
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vinpearl Resort & Spa Phu Quoc

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 5000000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 5000000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vinpearl Phu Quoc
Vinpearl Resort Phu Quoc
Vinpearl Phu Quoc Resort
Vinpearl & Phu Quoc Phu Quoc
Vinpearl Resort Spa Phu Quoc
Vinpearl Resort & Spa Phu Quoc Hotel
Vinpearl Resort & Spa Phu Quoc Phu Quoc
Vinpearl Resort & Spa Phu Quoc Hotel Phu Quoc

Frequently asked questions

What is the cancellation policy at Vinpearl Resort & Spa Phu Quoc?

Vinpearl Resort & Spa Phu Quoc offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vinpearl Resort & Spa Phu Quoc?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Vinpearl Resort & Spa Phu Quoc on 11 Apr 2026 start from AU$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vinpearl Resort & Spa Phu Quoc?

Yep, Vinpearl Resort & Spa Phu Quoc has a free self car park.

Are there any beaches close to Vinpearl Resort & Spa Phu Quoc?

The closest beach to Vinpearl Resort & Spa Phu Quoc is Phu Quoc Beach (21.6 km).

Is there a spa on site at Vinpearl Resort & Spa Phu Quoc?

Yep, VinCharm Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Vinpearl Resort & Spa Phu Quoc have a pool?

Vinpearl Resort & Spa Phu Quoc has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Vinpearl Resort & Spa Phu Quoc?

Vinpearl Resort & Spa Phu Quoc features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Vinpearl Resort & Spa Phu Quoc a romantic place to stay?

A hot tub and ocean-view dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Vinpearl Resort & Spa Phu Quoc.

Is Vinpearl Resort & Spa Phu Quoc family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Vinpearl Resort & Spa Phu Quoc is a hit with families.

Are there hot tubs in the rooms at Vinpearl Resort & Spa Phu Quoc?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Vinpearl Resort & Spa Phu Quoc?

No, Vinpearl Resort & Spa Phu Quoc does not offer an airport shuttle service.

Is there a bar or restaurant at Vinpearl Resort & Spa Phu Quoc?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vinpearl Resort & Spa Phu Quoc?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Vinpearl Resort & Spa Phu Quoc?

No, pets and service animals are not allowed.

Vinpearl Resort & Spa Phu Quoc Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 933 reviews
Rating 8 - Good. 239 out of 933 reviews
Rating 6 - Okay. 92 out of 933 reviews
Rating 4 - Poor. 41 out of 933 reviews
Rating 2 - Terrible. 26 out of 933 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Thuy

Hotel is run
Stayed 1 night in Dec 2025

6/10 Okay

KIM

Services are slow and housekeeping needs improvements. For examples such as dirty glasses were not replaced with new ones, some electrical outlet in our rooms were not working, cleaning solution was left in our room m, and bedsheet and cover had a musty-smelling. We notified the front desk. This is a beautiful resort and the services should be improved.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and polite. The villa are clean and with the private pool👍 The morning BF have good variety and yummy 😋 We have a lovely stay in 3 room’s resort with a good atmosphere. Will comeback against.
Stayed 3 nights in Dec 2025

6/10 Okay

MinhDu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
They didn't replace the new bed sheet. They just made the bed. This is the second time I stayed at tbis resort. Food wasn't good like last year. You had to pay for floaets
Stayed 3 nights in Dec 2025

8/10 Good

Siddhartha

Stayed 2 nights in Dec 2025

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staffs
Stayed 2 nights in Nov 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Just the right way to spend our last night on the island!
Stayed 1 night in Dec 2025

10/10 Excellent

Tam John

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean and staff was great definitely coming back
Stayed 10 nights in Nov 2025

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I recently stayed at this hotel and had a mixed experience. The staff were consistently helpful and genuinely friendly — easily one of the highlights of the stay. Every interaction felt warm and attentive. The location, however, is quite isolated. While this may appeal to travellers looking for peace and quiet, it does mean you’re fairly removed from nearby restaurants, shops, and general conveniences. On the plus side, the beach is absolutely fantastic — clean, spacious, and a real asset to the property. Unfortunately, the room quality let the stay down. The door locking mechanism broke on the first day, and after it was “fixed,” the entire door frame gave way. It didn’t feel secure, and it certainly wasn’t what you’d expect at this price point. On a more positive note, the food was excellent throughout — fresh, well-prepared, and consistently tasty. It’s clear the kitchen team take pride in what they do. Overall, the stay had some real strengths, but the room issues were too significant to overlook. With improvements to maintenance, this could be a fantastic spot.
Stayed 3 nights in Nov 2025

2/10 Terrible

THANG, Fullerton

Disliked: Cleanliness, amenities, property conditions & facilities
Do not rely on what this hotel claims—insist on seeing the room before paying. This was possibly the worst hotel experience I’ve had. It feels like a low-end motel, and the location is the only positive aspect. The staff were unfriendly, the room smelled unpleasant, and the bed was essentially a box spring with no mattress. Worst of all, I woke up with bedbugs on my head. When I asked to change rooms, they refused to assist. A local tour guide confirmed that deceptive and bait-and-switch tactics are reportedly common at Hanoi Old Square Hotel. He strongly recommended choosing a 5-star hotel next time.
Stayed 2 nights in Nov 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The look of this resort is amazing however staff let this place down. Hotel staff and bar staff were friendly and helpful but the lifeguards and restaurant staff were very rude. My daughter fell over in front of a lifeguard and as I was rushing to get to her I saw the lifeguard laughing at her instead of helping her also the drama of getting enough towels everyday was ridiculous, if you’re travelling in a group they come over and question you why you have so many towels I needed to get a manager involved one day to explain we were two rooms together.
Stayed 5 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Extensive, attractive, clean resort hotel. Gorgeous sunsets. Great breakfast. Massive pool. Shuttle to nearby Grand World. Exceptional value.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wes Kiet, Ontario

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is stunning, the room was beautiful and had an amazing view. The staff were all so helpful and lovely!
Stayed 4 nights in Nov 2025

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, amenities
This review is for like-minded travellers (we’re from Canada) who came to Vietnam for its natural beauty & culture. We made a very last minute decision to change our plans to visit Phu Quoc so it was the first time I booked a hotel without doing any research. Vinpearl came up as #1 in Trip Advisor & Luxury Hotels.com, so based on that i quickly booked this place. We liked the fact that had a casino 5 min away & night market & a beautiful beach & spa. Well little did I know that this place & its huge property (Grand World etc) is like entering the twilight zone or entering something resembling universal studios but completely dead & empty. It gave us the eeriest feeling. We didn’t go to the casino because it had the worst reviews & the night market is part of their Grand World which is the most oddest place. Having said that, it appeared that we were the only people that thought this. Everyone else acted like it was the happiest place on earth. Tourists were mostly from a certain country. This place was so odd that we cut our losses on our 3 night hotel pymt, paid our flight change fee & booked it out of there. In fairness, the one day I spent there, I had a nice day lying on the beach & enjoyed the hotel’s very lovely spa (not cheap though). The room was large and clean. The facility is somewhat run down. Beach is nice but pool loungers would have garbage & dirty diapers lying around all day. Jumped in the pool for 1 min & came out with black long hair between my fingers
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Aug 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very good managed, staff are super helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Binh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Amenities
Great hotel, wonderful staff and the hotel facilities are excellent. The breakfast is vast and nice and fresh. The beach is wonderful and close to all attractions. The free bus service around the area is easy to get around. Would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

謙太

Stayed 2 nights in Oct 2025

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy and helpful staff great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect. The room was spotless and was in in the perfect location for restaurants, shopping and sightseeing. A lovely balcony with a great view of the sunset too. Everything you could possibly need was provided - tea, coffee, hair dryer, toiletries, etc, etc. Courtesy buses to everywhere were provided free of charge. A superb pool, nice bars and a great beach.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jurinah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby
Hotel lobby
From tge balcony
Bedroom
Stayed 4 nights in Sep 2025

6/10 Okay

Lich

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Thanh xuan

Stayed 4 nights in Sep 2025