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4.0 out of 5

"Pleasant staff Spacious villa Beautiful pool Food nice but the same every day every meal Buggy transport around resort great Vinpearl land fun S ... " More

By a verified traveller on Wed 18 Jan 2017

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Hotel Description

A luxury stay in Phu Quoc awaits you at Vinpearl Resort & Spa Phu Quoc. You'll be 5.4 km (3.4 mi) from Vinpearl Golf Phu Quoc and 6 km (3.8 mi) from VinWonders Phu Quoc. Highlights at this beachfront hotel include 3 restaurants, 3 bars/lounges, and a full-service spa.

All 605 rooms feature free WiFi, balconies, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include soaking tubs, bathrobes, and slippers. Free bottled water, ceiling fans, and safes are also available.

A day of pampering at VinCharm Spa can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, Pepper Restaurant, serves international cuisine and is open for dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite water park and outdoor swimming pool. A conference center and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness center, and a sauna. There's also free self parking, along with the convenience of a free theme park shuttle.

With a stay at this 5-star Phu Quoc hotel, you'll be 7.8 km (4.9 mi) from Vinpearl Safari and 18.4 km (11.4 mi) from Phu Quoc National Park.

Deluxe King Ocean View with VinWonders and Safari Ticket

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Ocean View with VinWonders and Safari Ticket

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa 3-Bedroom with VinWonders and Safari Ticket

Bed Count 3 King Beds Maximum Occupancy 12 Max

Villa 3 Bedroom Ocean view with VinWonders and Safari Ticket

Bed Count 3 King Beds Maximum Occupancy 12 Max

Deluxe King with VinWonders and Safari Ticket

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vinpearl Resort & Spa Phu Quoc ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vinpearl Resort & Spa Phu Quoc

Everyone (1) Couples (1)
5 out of 5

Nice resort with massive pool and good servjce

Pleasant staff Spacious villa Beautiful pool Food nice but the same every day every meal Buggy transport around resort great Vinpearl land fun Safari also great

Posted by , from Perth on 18 Jan. 2017

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3 out of 5

Vinpearl Phu Quoc Resort

Cons: Staff should have more training. Menu and food should be better or improved.
Location: This resort is located a bit far away from Duong Dong (town center) and other sight-seeings.
We stayed at Vinpearl Phu Quoc Resort for 8 nights in December 2016 as a couple. Pros: - Nice private beach and swimming pool. - Room is spacious and cleaned. - Nice view Cons: - Staff are not quite friendly - Boring food. - Poor menu

Posted by on 5 Jan. 2017

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About the Vinpearl Resort & Spa Phu Quoc

Location Bai Dai, Gach Dau, Phu Quoc, Kien Giang

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vinpearl Resort & Spa Phu Quoc like a water park (surcharge) and a complimentary children's club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool, and a steam room. Free self parking is available. This 5-star Phu Quoc hotel is smoke free.

  • 605 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2014
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phu Quoc (PQC-Phu Quoc Intl.) (31.3 km / 19.4 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Vinpearl Resort & Spa Phu Quoc offers 605 accommodations with minibars and safes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Pepper Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only.

Seashell Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Nemo Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 3200000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Vinpearl Resort & Spa Phu Quoc

Policies

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

The room rate does not include access to VinWonders and Safari. Guests can purchase tickets to VinWonders and Safari at the hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 3200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vinpearl Phu Quoc
  • Vinpearl Resort Phu Quoc
  • Vinpearl Phu Quoc Resort
  • Vinpearl & Phu Quoc Phu Quoc
  • Vinpearl Resort Spa Phu Quoc
  • Vinpearl Resort & Spa Phu Quoc Hotel
  • Vinpearl Resort & Spa Phu Quoc Phu Quoc
  • Vinpearl Resort & Spa Phu Quoc Hotel Phu Quoc

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.