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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
Mediterranean hotel with free breakfast and 24-hour front desk

Photo gallery for The Up Hotel Phu Quoc Island - The Poolside Escape

Deluxe Double Room, Pool View | View from room
Deluxe Triple Room, Balcony | Beach/ocean view
Six - Bedroom Villa
Free daily full breakfast
Bicycling

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$157
includes taxes & fees
20 Jan - 21 Jan 2026

Explore the area

View map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, An Giang, 9200
  • Place, Phu Quoc Beach
    ‪3 min walk‬
  • Place, Suoi Tranh & Suoi Da Ban
    ‪10 min walk‬
  • Place, Long Beach Center
    ‪12 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Double With Window

Superior Double With Window | View from room

Superior Double With Window

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Room amenity

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, Balcony

Superior Triple Room, Balcony | Room amenity

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Room amenity

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony | Room amenity

Deluxe Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Connecting, Balcony

Family Connecting, Balcony | Room amenity

Family Connecting, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | Room amenity

Deluxe Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Pool View

View from room

Deluxe Double Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Pool View

Deluxe Triple Room, Pool View | Room amenity

Deluxe Triple Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Pillow-top bed
Designer toiletries
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Duong Dong

The Up Hotel Phu Quoc Island - The Poolside Escape places you in the centre of Phu Quoc, within just a 5-minute stroll of Phu Quoc Beach and within 15 minutes of Suoi Tranh & Suoi Da Ban. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free full breakfast is offered between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 30-minute drive of this 4-property class Cua Lap hotel include Phu Quoc Night Market and Sao Beach.

What's nearby

  • Phu Quoc Beach - 3 min walk - 0.3 km
  • Suoi Tranh & Suoi Da Ban - 10 min walk - 0.9 km
  • Long Beach Center - 12 min walk - 1.1 km
  • Coi Nguon Museum - 14 min walk - 1.2 km
  • Phu Quoc Night Market - 8 min drive - 4.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive

Restaurants

  • Banh Xeo Cuoi
  • ‪Seok2 Pocha - ‬6 min walk
  • ‪Il Muro Italiano Restaurant - ‬4 min walk
  • ‪Pakka Indian - ‬7 min walk
  • ‪May Restaurant - ‬2 min walk

About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

Mediterranean hotel with free breakfast and 24-hour front desk
The Up Hotel Phu Quoc Island - The Poolside Escape offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Up Hotel Phu Quoc Island - The Poolside Escape also features tour/ticket assistance, coffee/tea in common area, and concierge services. A beach shuttle and a bus station shuttle are free. Self parking is free.

This Mediterranean Phu Quoc hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 8 levels
  • Built in 2024
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
The Up Hotel Phu Quoc Island - The Poolside Escape offers 105 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property – evening/night
Muong Thanh Luxury Phu Quoc
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
3.8 out of 5, Good, 82 reviews
Muong Thanh Luxury Phu Quoc

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2024
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Up Hotel Phu Quoc Island - The Poolside Escape

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

Frequently asked questions

What is the cancellation policy at The Up Hotel Phu Quoc Island - The Poolside Escape?

The Up Hotel Phu Quoc Island - The Poolside Escape offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Up Hotel Phu Quoc Island - The Poolside Escape?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at The Up Hotel Phu Quoc Island - The Poolside Escape on 20 Jan 2026 start from AU$157.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Up Hotel Phu Quoc Island - The Poolside Escape?

Yep, The Up Hotel Phu Quoc Island - The Poolside Escape has a free self car park.

Are there any beaches close to The Up Hotel Phu Quoc Island - The Poolside Escape?

Yep, The Up Hotel Phu Quoc Island - The Poolside Escape is a short 3-minute walk from Phu Quoc Beach.

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a pool?

The Up Hotel Phu Quoc Island - The Poolside Escape has an outdoor pool and a kids' pool. The pool is open 6:00 AM to 7:00 PM.

What makes The Up Hotel Phu Quoc Island - The Poolside Escape a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Up Hotel Phu Quoc Island - The Poolside Escape.

Does The Up Hotel Phu Quoc Island - The Poolside Escape serve breakfast?

Yeah, complimentary full breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Up Hotel Phu Quoc Island - The Poolside Escape?

No, The Up Hotel Phu Quoc Island - The Poolside Escape does not offer an airport shuttle service.

Is there a bar or restaurant at The Up Hotel Phu Quoc Island - The Poolside Escape?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at The Up Hotel Phu Quoc Island - The Poolside Escape?

No, pets and service animals are not allowed.

The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food option is poor the restaurant was always close except for breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Hang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staffs were very friendly and helpful! Amazing buffet breakfast! We would come back again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and place to stay since it's central on the island. The hotel is very clean and the staff are very friendly. Great place for photos and Instagram. The included morning breakfast has a great selection of fresh food. Since the hotel is in an alley, they offer complimentary shuttle rides to the main road which is only a 2 minute walk and they have bikes to use. The staff there helped us book our boat tickets and even prepared us take away breakfast in the morning since we had an early check out. Amazing service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold, anbefales på det sterkeste

Fantastisk hotell. Vi var her kun én natt da vi skulle videre til et annet sted på øya, men vi kunne gjerne vært her enda lengre. Det er så rent her, de ansatte er så behjelpelig og serviceinnstilt, og rommene var supre. Her får du veldig mye for pengene. - Den mest komfortable sengen og putene vi har hatt hele vår tre ukers reise i Vietnam - Rommene er så rene og pene - Helt super beliggenhet, ned en gate slik at det er stille og rolig - Fantastisk utsikt over havet (med noen bygninger foran selvfølgelig men de skygget ikke i det hele tatt) - Frokosten var deilig og med veldig godt utvalg. - Luksuriøs service med ansatte som åpner dører og kommer med paraply for å lede deg inn fra taxien i regnvær. - Stort basseng inndelt i grunt vann og dypt vann slik at man kan svømme langt
Stayed 1 night in Aug 2025

8/10 Good

Kazuya, Nagahama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　まだ新しいホテルです。部屋は清潔で、アメニティは揃ってます。フロントと客室は棟が違います。スタッフは親切で、早めの到着でしたが部屋を用意してくれました。朝食も品数は揃い、美味しいです。プールは清潔です。 　フーコック空港から運行されているグリーンバス(無料の電気バス)のバス停からは徒歩５分。空港からの利用のほか、ここからナイトマーケットやグランドワールドへも行けます。ホムトムへのサンワールドのシャトルバスの乗り場も近く、効率良く移動できます。
プールの奥が朝食会場
Stayed 2 nights in Jul 2025

8/10 Good

LI SHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025

10/10 Excellent

Mitsunari

Stayed 6 nights in May 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pui Kuen Kasity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024