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3.5 out of 5

"Friendly helpful staff, great facilities and beautiful outlook. Probably the best buffet breakfast I've every experienced!! " More

By a verified traveller on Tue 16 Apr 2019

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Hotel Description

A luxury stay in Phu Quoc awaits you at SOL by Meliá Phu Quoc. You'll be within a 20-minute walk of Sonasea Beach and 2 km (1.2 mi) from Walking Street Phu Quoc. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include massages and body scrubs. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the onsite free kids' club, gym, and sauna. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of a free airport shuttle.

In the area of this 5-star Phu Quoc hotel, you'll find Phu Quoc Night Market.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$113* Per night/room 1 Apr. - 2 Apr.

Standard Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Xtra Sol 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

SOL by Meliá Phu Quoc ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SOL by Meliá Phu Quoc

Everyone (1) Couples (1)
2 out of 5

Posted by on 23 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Lance

Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we notice that in some areas we had lapses during your stay. We appreciated if you can share further some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc

5 out of 5
Friendly helpful staff, great facilities and beautiful outlook. Probably the best buffet breakfast I've every experienced!!

Posted by , from Christchurch, NZ on 16 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Lance

Dear Valued Guests, Xin Chao, from Sol Beach House Phu Quoc! We are so very thrilled to know that overall you had a wonderful time in our hotel during your holidays. We are very grateful that we able to MAKE YOUR HOLIDAYS and you able to FEEL THE MOOD with us on this occasion. Thank you for your compliments with our staffs, with our facilities and with our buffet breakfast. Your comments are highly important to us. We will share these lovely comments to all of our staffs in order for them to boost farther in providing superior guest experience. Meanwhile, you are always welcome to come back to YOUR HOUSE ON THE BEACH where LIFE IS BETTER IN FLIP FLOPS. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

All-inclusive Details

All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at SOL by Meliá Phu Quoc are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the sand beach. At SOL by Meliá Phu Quoc you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and a steam room. Self parking is free. This 5-star Phu Quoc hotel is smoke free.

  • 284 guestrooms or units
  • 6 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SOL by Meliá Phu Quoc offers 284 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

SOL by Meliá Phu Quoc has 3 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

SOL by Meliá Phu Quoc offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1300000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: VND 700000 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of SafeHome (VRMA - USA)
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 4000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 700000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 1300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sol Beach House Phu Quoc Hotel
  • Sol Beach House Phu Quoc Melia Hotel
  • Sol Beach House Phu Quoc Melia
  • Sol House Phu Quoc Melia
  • SOL by Meliá Phu Quoc Hotel
  • SOL by Meliá Phu Quoc Phu Quoc
  • Sol Beach House Phu Quoc by Melia
  • SOL by Meliá Phu Quoc Hotel Phu Quoc

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.