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4.5 out of 5

"A great hotel with amazing facilities. The pool area was terrific. The room was huge - spacious, well presented and the staff cleaned the room well 1- ... " More

By a verified traveller on Sun 05 May 2019

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Hotel Description

At Seashells Hotel and Spa Phu Quoc you'll be 0.3 km (0.2 mi) from Phu Quoc Night Market and 3.4 km (2.1 mi) from Phu Quoc Beach. Highlights at this beach hotel include in-room free WiFi, balconies, and LED TVs.

All 252 rooms feature cable TV, separate bathtubs and showers, and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Additionally, safes, hair dryers, and phones are available.

The restaurant, Coral, serves local and international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor swimming pool and fitness center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also limited parking, along with the convenience of a free airport shuttle.

Attractions within a 30-minute drive of this 4-star Phu Quoc hotel include Phu Quoc National Park and Ong Lang Beach.

Premium Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$88* Per night/room 30 Oct. - 31 Oct.

Premium Twin Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Phu Quoc Suite 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Junior Classic 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room Ocean View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Seashells Hotel and Spa Phu Quoc ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Seashells Hotel and Spa Phu Quoc

Everyone (1) Couples (1)
4 out of 5
A great hotel with amazing facilities. The pool area was terrific. The room was huge - spacious, well presented and the staff cleaned the room well 1-2 times a day. The breakfast buffet was great. Reception staff were helpful and kind. The hotel is in a good location - very close to the night market area, 20 min walk (5 min - 30000 dong) to long beach restaurants and bars. The beach area outside the hotel is not clean and is rocky. We had a few problems with the room - the air conditioning kept rattling - we told reception and they had someone look at it, but it kept returning randomly for 5 min then would disappear. The fridge in the room kept your drinks at temperature of 10-15 degrees - we asked reception if it could be made cooler, but the fridge has one setting - on! We used the 2 for 1 spa offer - 850000 for a 1 hr massage (250-350 in an external massage place) - a bit expensive but the 2 for 1 offer makes it somewhat worthwhile. The massage was nice and relaxing - but the massage itself only lasted for 40 min with a 15 min foot soak prior to the massage and 5 min after for tea and payments. Not worth the extra money. The bar/restaurant prices were very high - 70000 for a single can of Tiger beer - luckily they have a happy hour between 5-6pm - 2 for 1 drinks! Better but still significantly more compared to local shops! Overall, I would stay here again due to the facilities, cleanliness, nice staff, and pool area!

Posted by on 5 May 2019

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5 out of 5

Beautiful Hotel right near the ocean

Pros: The cleaning staff were very polite as we were in our room one morning when our room was cleaned. Manager was great as well. Our room was terrific.
Cons: The sitter in the children's club couldn't speak much english but once we got past that hurdle our boys had fun making a kite.
Location: Location to the night markets and the ocean were great, Easy to get the free bus to Vinpearl and tour operater and small shops just out side.
Everything was lovely from the moment we stepped out of the car, the staff were polite and if we had any issues the Manager went above and beyond. Some of the staff didn't understand a lot of English but the Manager was able to clear things up. Breakfast was terrific with so many choices and we also had a lovely afternoon tea and also dessert compliments of the Hotel.

Posted by , from Brisbane, Australia on 23 Jul. 2018

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Comment from Hotel Management

7 Aug. 2018 by Seashells Team

Dear Ms. Emma, Thank you very much for your staying with us and feedback. we are looking forward to welcoming you back to our hotel soon. Best regards,

About the Seashells Hotel and Spa Phu Quoc

Location 1 Vo Thi Sau, Duong Dong, Phu Quoc,

Property Features

Seashells Hotel and Spa Phu Quoc offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Seashells Hotel and Spa Phu Quoc. A roundtrip airport shuttle is free at scheduled times. This 4-star Phu Quoc hotel is smoke free.

  • 252 guestrooms or units
  • 7 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Phu Quoc (PQC-Phu Quoc Intl.) (9.4 km / 5.9 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Seashells Hotel and Spa Phu Quoc offers 252 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Seashells Hotel and Spa Phu Quoc has a restaurant on site.

Coral - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Seashells Hotel and Spa Phu Quoc

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 500000 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Seashells Hotel Phu Quoc
  • Seashells Hotel
  • Seashells Phu Quoc
  • Seashells Phu Quoc Phu Quoc
  • Seashells Hotel and Spa Phu Quoc Hotel
  • Seashells Hotel and Spa Phu Quoc Phu Quoc
  • Seashells Hotel and Spa Phu Quoc Hotel Phu Quoc

You should know

  • Seashells Hotel and Spa Phu Quoc offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.