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4.5 out of 5

"A great hotel with amazing facilities. The pool area was terrific. The room was huge - spacious, well presented and the staff cleaned the room well 1- ... " More

By a verified traveller on Sun 05 May 2019

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Hotel Description

A luxury stay in the heart of Phu Quoc awaits you at Seashells Hotel and Spa Phu Quoc. Within a short 5-minute stroll, you'll find Phu Quoc Night Market and Dinh Ba Thuy-Long Thanh-Mau. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include deep-tissue massages, Thai massages, and body wraps. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the onsite gym, kids' swimming pool, and pool loungers. 8611 square feet (800 square meters) of event facilities include 5 meeting rooms and conference space. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also free self parking, along with the convenience of a free airport shuttle.

Attractions within a 30-minute drive of this 5-star Phu Quoc hotel include VinWonders Phu Quoc and Corona Casino.

Classic Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$119* Per night/room 23 Apr. - 24 Apr.

Classic Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Twin Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Double Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Seashells Hotel and Spa Phu Quoc ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Seashells Hotel and Spa Phu Quoc

Everyone (1) Couples (1)
4 out of 5
A great hotel with amazing facilities. The pool area was terrific. The room was huge - spacious, well presented and the staff cleaned the room well 1-2 times a day. The breakfast buffet was great. Reception staff were helpful and kind. The hotel is in a good location - very close to the night market area, 20 min walk (5 min - 30000 dong) to long beach restaurants and bars. The beach area outside the hotel is not clean and is rocky. We had a few problems with the room - the air conditioning kept rattling - we told reception and they had someone look at it, but it kept returning randomly for 5 min then would disappear. The fridge in the room kept your drinks at temperature of 10-15 degrees - we asked reception if it could be made cooler, but the fridge has one setting - on! We used the 2 for 1 spa offer - 850000 for a 1 hr massage (250-350 in an external massage place) - a bit expensive but the 2 for 1 offer makes it somewhat worthwhile. The massage was nice and relaxing - but the massage itself only lasted for 40 min with a 15 min foot soak prior to the massage and 5 min after for tea and payments. Not worth the extra money. The bar/restaurant prices were very high - 70000 for a single can of Tiger beer - luckily they have a happy hour between 5-6pm - 2 for 1 drinks! Better but still significantly more compared to local shops! Overall, I would stay here again due to the facilities, cleanliness, nice staff, and pool area!

Posted by on 5 May 2019

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5 out of 5

Beautiful Hotel right near the ocean

Pros: The cleaning staff were very polite as we were in our room one morning when our room was cleaned. Manager was great as well. Our room was terrific.
Cons: The sitter in the children's club couldn't speak much english but once we got past that hurdle our boys had fun making a kite.
Location: Location to the night markets and the ocean were great, Easy to get the free bus to Vinpearl and tour operater and small shops just out side.
Everything was lovely from the moment we stepped out of the car, the staff were polite and if we had any issues the Manager went above and beyond. Some of the staff didn't understand a lot of English but the Manager was able to clear things up. Breakfast was terrific with so many choices and we also had a lovely afternoon tea and also dessert compliments of the Hotel.

Posted by , from Brisbane, Australia on 23 Jul. 2018

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Comment from Hotel Management

7 Aug. 2018 by Seashells Team

Dear Ms. Emma, Thank you very much for your staying with us and feedback. we are looking forward to welcoming you back to our hotel soon. Best regards,

About the Seashells Hotel and Spa Phu Quoc

Location 1 Vo Thi Sau, Duong Dong, Phu Quoc,

All-inclusive Details

All-inclusive room rates at Seashells Hotel and Spa Phu Quoc are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Seashells Hotel and Spa Phu Quoc are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Seashells Hotel and Spa Phu Quoc offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the luxury Seashells Hotel and Spa Phu Quoc. A roundtrip airport shuttle is free during limited hours. Limited free parking is available on a first-come, first-served basis. This 5-star Phu Quoc hotel is smoke free.

  • 252 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 2017
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Seashells Hotel and Spa Phu Quoc offers 252 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Seashells Hotel and Spa Phu Quoc has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Massages
  • Deep tissue massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Seashells Hotel and Spa Phu Quoc offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1000000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Seashells Hotel and Spa Phu Quoc

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 500000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seashells Hotel Phu Quoc
  • Seashells Hotel
  • Seashells Phu Quoc
  • Seashells Phu Quoc Phu Quoc
  • Seashells Hotel and Spa Phu Quoc Hotel
  • Seashells Hotel and Spa Phu Quoc Phu Quoc
  • Seashells Hotel and Spa Phu Quoc Hotel Phu Quoc

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.