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3.5 out of 5

"Friendly helpful staff, great facilities and beautiful outlook. Probably the best buffet breakfast I've every experienced!! " More

By a verified traveller on Tue 16 Apr 2019

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Hotel Description

A luxury stay in Phu Quoc awaits you at SOL by Meliá Phu Quoc. You'll be 2 km (1.2 mi) from Walking Street Phu Quoc and 2.7 km (1.7 mi) from Suoi Tranh Waterfall. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 bars/lounges, and a private beach.

You can enjoy LCD TVs with cable channels, and all 284 rooms feature free WiFi, free bottled water, and safes. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Additionally, hair dryers, phones, and free toiletries are available.

A day of pampering can include massages and body scrubs. For a drink, you can stop by the hotel's own poolside bar. Enjoy the free kids' club, gym, sauna, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and free use of bicycles. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of a free airport shuttle.

Sights within a 10-minute drive of this 5-star Phu Quoc hotel include Phu Quoc Beach and Coi Nguon Museum.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$108* Per night/room 19 Jan. - 20 Jan.

Standard Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (2 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Xtra Sol 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room with Pool Access (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

SOL by Meliá Phu Quoc ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SOL by Meliá Phu Quoc

Everyone (1) Couples (1)
2 out of 5

Posted by on 23 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Lance

Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we notice that in some areas we had lapses during your stay. We appreciated if you can share further some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc

5 out of 5
Friendly helpful staff, great facilities and beautiful outlook. Probably the best buffet breakfast I've every experienced!!

Posted by , from Christchurch, NZ on 16 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Lance

Dear Valued Guests, Xin Chao, from Sol Beach House Phu Quoc! We are so very thrilled to know that overall you had a wonderful time in our hotel during your holidays. We are very grateful that we able to MAKE YOUR HOLIDAYS and you able to FEEL THE MOOD with us on this occasion. Thank you for your compliments with our staffs, with our facilities and with our buffet breakfast. Your comments are highly important to us. We will share these lovely comments to all of our staffs in order for them to boost farther in providing superior guest experience. Meanwhile, you are always welcome to come back to YOUR HOUSE ON THE BEACH where LIFE IS BETTER IN FLIP FLOPS. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc

All-inclusive Details

All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at SOL by Meliá Phu Quoc are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the sand beach. Bring your whole family to SOL by Meliá Phu Quoc for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a steam room, a fitness center, and a garden. Self parking is free. This 5-star Phu Quoc hotel is smoke free.

  • 284 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SOL by Meliá Phu Quoc offers 284 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

SOL by Meliá Phu Quoc has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional fees apply to children 4 and older for extra bedding and breakfast. Adult extra person and breakfast fees apply to children 12 and older.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property charges a maximum general deposit of VND 4,000,000 per stay. The deposit is refunded at check-out, pending room inspection.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1346000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: VND 700.000 per pet, per stay
  • Maximum 1 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and Stay Safe with Meli� (Meli�). This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); guide to reopening vacation rentals (DTV & DFV - Germany); Sanitary Protocol (UNPLV - France); SafeHome (VRMA & VRHP); Croatian Tourism Association (HUT - Croatia); European Holiday Home Association (EHHA - Europe); Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Property follows sanitisation practices of SafeHome (VRMA - USA)
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property follows sanitisation practices of Croatian Tourism Association (HUT - Croatia)
  • Property follows sanitisation practices of SafeHome (VRMA & VRHP)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 4000000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 700.000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 1346000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sol Beach House Phu Quoc Hotel
  • Sol Beach House Phu Quoc Melia Hotel
  • Sol Beach House Phu Quoc Melia
  • Sol House Phu Quoc Melia
  • SOL by Meliá Phu Quoc Hotel
  • SOL by Meliá Phu Quoc Phu Quoc
  • Sol Beach House Phu Quoc by Melia
  • SOL by Meliá Phu Quoc Hotel Phu Quoc

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.