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Aparthotel

Luna Sol - Sunset & Firework Signature

4.0 star property

Photo gallery for Luna Sol - Sunset & Firework Signature

Exterior
Premier Apartment, 1 bedroom, balcony, sea and fireworks view | Beach/ocean view
Beach/ocean view
Premier Apartment, 1 bedroom, balcony, sea and fireworks view | Beach/ocean view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa
The current price is AU$55
includes taxes & fees
24 May - 25 May

Explore the area

View map
Sunset Town, An Thoi Ward, Phu Quoc, An Giang, 92500
  • Place, Sunset Town Beach
    ‪3 min walk‬
  • Place, An Thoi Cable Car Station
    ‪7 min walk‬
  • Place, Kiss Bridge
    ‪10 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪34 min drive‬

Room options

View all photos for Premier Apartment, 1 bedroom, balcony, sea and fireworks view

Premier Apartment, 1 bedroom, balcony, sea and fireworks view | Beach/ocean view

Premier Apartment, 1 bedroom, balcony, sea and fireworks view

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 bedrooms, connecting rooms, sea and fireworks view

Beach/ocean view

Deluxe Apartment, 2 bedrooms, connecting rooms, sea and fireworks view

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Balcony, Mountain View

Studio, 1 King Bed, Balcony, Mountain View

Studio, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 king-size bed, balcony, sea view and fireworks

Beach/ocean view

Studio, 1 king-size bed, balcony, sea view and fireworks

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Villa, 4 Bedrooms, Garden View

Luxury Villa, 4 Bedrooms, Garden View

Luxury Villa, 4 Bedrooms, Garden View

  • Garden view
  • 400 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Premier Apartment, 2 bedrooms, balcony, sea and fireworks view.

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Apartment, 2 bedrooms, balcony, sea and fireworks view.

  • Ocean view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier Apartment, 3 bedrooms, balcony, sea and fireworks view.

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Apartment, 3 bedrooms, balcony, sea and fireworks view.

  • Ocean view
  • 90 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Connecting Rooms, Mountain View

Deluxe Apartment, 2 Bedrooms, Connecting Rooms, Mountain View

Deluxe Apartment, 2 Bedrooms, Connecting Rooms, Mountain View

  • Mountain view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About the area

Phu Quoc

At Luna Sol - Sunset & Firework Signature you'll be within just a 15-minute stroll of An Thoi Cable Car Station and Sunset Town Beach. Highlights at this aparthotel include a full-service spa, an outdoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features a flat-screen TV with digital channels, along with an all-in-one washing machine and dryer, free WiFi and free wired Internet. A kitchen comes equipped with a microwave and a stovetop, and a minibar provides free refreshments. Nice touches to enhance your stay include slippers and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A furnished balcony, a coffee/tea maker and a pillow menu are also available. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The aparthotel's own beach bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also free parking nearby, along with the convenience of a beach shuttle. .Sights in the area of this 4-property class Phu Quoc aparthotel include Sao Beach and Sun World Hon Thom Nature Park.
View more Aparthotels in Phu QuocOpens in a new window

What's nearby

  • Sunset Town Beach - 3 min walk - 0.3 km
  • An Thoi Cable Car Station - 7 min walk - 0.6 km
  • Kiss of the Sea Show - 9 min walk - 0.8 km
  • Kiss Bridge - 10 min walk - 0.9 km
  • Sao Beach - 16 min drive - 7.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪Il Salone - ‬13 min walk
  • ‪Casepia Kitchen & Lounge - ‬6 min walk
  • ‪Sun Bavaria Bistro - ‬15 min walk
  • ‪MAE Coffee - ‬8 min walk

About this property

Luna Sol - Sunset & Firework Signature

Luna Sol - Sunset & Firework Signature offers its guests a full-service spa and an outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the beach bar. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee. A library, a terrace, and a vending machine are also featured at the business-friendly Luna Sol - Sunset & Firework Signature.

This 4-star Phu Quoc aparthotel is smoke free.

  • 30 guestrooms or units
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar on the beach
Luna Sol - Sunset & Firework Signature offers 30 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to furnished balconies. Each accommodation is individually furnished. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Phu Quoc aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Beach

  • White sand beach nearby
  • Beach shuttle (surcharge)

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Fenced pool
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking options include a carport

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • Pool gate
  • Stroller

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Water dispenser

Dining

  • A beach bar
  • Couples/private dining
  • Free minibar (limited items)

Bedrooms

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: VND 400,000 per night

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Library
  • TV in common areas

Outdoor areas

  • Furnished balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Walkway to water

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Computer station
  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near the airport

Things to do

  • Shopping
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 400000.0 per night.
  • Cots (infant beds) are available for VND 100000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (maximum occupancy 6)
  • Crib (infant bed) fee: VND 100000.0 per night
  • Rollaway bed fee: VND 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Luna Sol - Sunset & Firework Signature Phu Quoc
Luna Sol - Sunset & Firework Signature Aparthotel
Luna Sol - Sunset & Firework Signature Aparthotel Phu Quoc

Frequently asked questions

Are there any beaches close to Luna Sol - Sunset & Firework Signature?

Yep, Luna Sol - Sunset & Firework Signature is a short 10-minute walk from Sunset Town Beach.

How much does it cost to stay at Luna Sol - Sunset & Firework Signature?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Luna Sol - Sunset & Firework Signature on 24 May 2026 start from AU$55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Luna Sol - Sunset & Firework Signature?

Yep, there is an onsite spa at Luna Sol - Sunset & Firework Signature. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Luna Sol - Sunset & Firework Signature have a pool?

Luna Sol - Sunset & Firework Signature has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Luna Sol - Sunset & Firework Signature?

This property features a full-service spa, as well as Frette Italian sheets and pillowtop beds.

What makes Luna Sol - Sunset & Firework Signature a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Luna Sol - Sunset & Firework Signature.

Is Luna Sol - Sunset & Firework Signature family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as children's slippers and children's dinnerware in the guestrooms, it's no surprise that Luna Sol - Sunset & Firework Signature is a hit with families.

Is there a free airport shuttle available at Luna Sol - Sunset & Firework Signature?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Luna Sol - Sunset & Firework Signature?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Luna Sol - Sunset & Firework Signature?

No, only service animals are allowed.

Luna Sol - Sunset & Firework Signature Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 83 reviews
Rating 8 - Good. 11 out of 83 reviews
Rating 6 - Okay. 5 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

9.2/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities
Perfect location for fireworks and access to the tram. Lucy was amazing and booked everything we needed. Don’t even consider another place, this is it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
View from our room was amazing, great location, staff were very friendly and helpful
Stayed 2 nights in Jan 2026

4/10 Poor

Enkhtamir, Stafford

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Very smelly apartment.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room at Luna Sol was beautiful and clean. The views from the balcony were stunning and the cable cars were not far away as you could see them from the room. We had a great view of the Symphony of the Sea show from our balcony which there are fireworks displays which we got to watch free of charge!! There were multiple buggies that took you from the hotel to anywhere you wanted to go which cost 15,000 vnd pp. Sunset town was amazing, plenty of restaurants and bars, we loved the night market which was always busy and a great atmosphere. We would definitely recommend Luna Sol to anyone who wants a great stay with amazing sunsets also. We would love to come and visit again sometime in the future.
Stayed 7 nights in Jan 2026

10/10 Excellent

Igor

Liked: Cleanliness, room comfort
Very finctional accommodation on the hill. Good value for money.
Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Great location and stunning views of fireworks. Easy check in / out. Apartment was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New , clean and great view
Stayed 1 night in Dec 2025

10/10 Excellent

Thuy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I’ve had a great experience staying here. The room is convenient, and you can see the fireworks and the Kiss Bridge right from the room. Host are super awesome and fast response. Download Zalo to stay connected anywhere in Vietnam.
Stayed 1 night in Dec 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic apartment with an amazing view including fireworks display every night. Large and spacious room with small kitchen. But would have been nice if kitchen had better amenities like coffee maker, toasters and basics to cook simple meals with. The check in was confusing and transportation not provided as mentioned with Expedia VIP on the arrival but was provided on checkout. Apparently you have to stay 3 days to get the transportation included but that’s not mentioned at all with the booking. Also, pool in building was closed without any notice but provided access to pool next door. Overall the location and beautiful room made up for these small inconveniences.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025

10/10 Excellent

Thuy, tempe

Liked: Cleanliness, property conditions & facilities
Great view
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views, great value for the money. I would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room and view, pool was amazing!! Once arrived host was very good. Communication lacked prior to arrival like the location of the property is in the "SKY TOWER" which delayed our arrival. Our 2nd room wasn't ready by check in time and I Wasn't awear a fire drill would be happening during our stay but didn't know it was a test because I actually couldn't hear the alarm in our room just a slight beep so the noise was only in the hallway but couldn't hear that it was a drill. You need what's app to communicate with host Other than this hick up we loved the stay and room and I would stay here again. The fireworks from the room was wow!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
The condo is clean. The view is absolutely stunning. The whole place is gorgeous and brand new
Stayed 4 nights in Jun 2025

10/10 Excellent

Neeraj

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience with them
Stayed 3 nights in May 2025

10/10 Excellent

Hyungguan

Travelled with family
Liked: Cleanliness, room comfort

Thank you

Amazing' Best View. Very kind
Stayed 2 nights in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, room comfort

Best location

Great choice if staying in sunset town as close to lots of restaurants and main sights. Apartment a good size with eveything you need, it is about 300m away from where google maps says it is, it is called the sky hillside residence. Fabulous rooftop pool, good gym and as everyone else has said a perfect birds eye view of the fireworks and water show. Great to sit on your balcony and watch this. The washing machine is also a nice touch. The person who runs it is really helpful with anything you contact her with.
Stayed 6 nights in Apr 2025

10/10 Excellent

Steven, Warrenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a little bit hard to find when we first arrived as Google Maps had it in a different tower, but after a quick text to the contact on Expedia they came over and picked us up showing us where to go. (The free airport pickup to hotel was a nice plus as well) The location is excellent and right across the street is a scooter rental which is very affordable - along with multiple 24-hour grocery stores a short walk away. The building is on top of the hill away from the hustle of the motor scooters and loud music closer to downtown so its very nice. The room is spacious and very clean when we arrived, and it had an excellent balcony to watch over the multiple different performances that went on in the afternoon and night (fireworks, kiss of the sea, water shows, and more)
Stayed 3 nights in Apr 2025

10/10 Excellent

Aleksandrs

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Helpful host, new clean building, still a quiet location. 5 min taxi ride to the Khrm Beach.
Stayed 7 nights in Mar 2025

10/10 Excellent

Son

Liked: Cleanliness, property conditions & facilities
This was the first time we come to Sunset town and stay at Luna Sol. The first impression right after entering the unit was the view. From the balcony, the ocean, the Kiss Bridge, the stage for the nightly shows are right in front of the unit. The unit is neat, clean, have basic essential to start your stay and communication to the agent is easy and responsive
Stayed 2 nights in Mar 2025

8/10 Good

MEI MUI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close and easy to go to kiss of the bridge and cable car.
Stayed 2 nights in Mar 2025

4/10 Poor

Steve

Poor service

They advertise as a hotel but they are not. Poorly provisioned, chop sticks are nice but a knife and fork would be better. No hotel services, no front desk no support.
Stayed 3 nights in Mar 2025

10/10 Excellent

Khuong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best places on my trip. Everything was great, from the modern, clean rooms to the super impressive views. There are many host around here but I recommend LUNA SOL, she is really great and always supports you quickly

2/10 Terrible

JEFFERY

Travelled with partner
Disliked: Amenities
Do NOT stay at this property unless: 1) you enjoy loud construction noise ALL DAY LONG. 2) you don't mind hundreds of mosquito bites when you lounge on the balcony 3) you wish to be able to walk to a nearby beach 4) you wish to lounge at the rooftop pool 5) you don't mind walking for a half an hour to get something to eat or taking a taxi to get ANYWHERE for dining options or, for that matter, other people around. 6) you enjoy walking up steep hills or climbing dozens and dozens of street stairs to get back to your accommodation (it is NOT a hotel). 7) you need assistance for anything because there is no front desk or other staff at this building. This property is on the west side of the island. The property description says "Beach nearby". The beach they are referring to is on the east side of the island and requires a car or scooter to access it. There is no beach bar because the property is nowhere near the beach. The rooftop pool on the 20th floor is nice, except there is exactly one sun lounger (wooden without a cushion) and no sun umbrellas. They do not provide beach towels so if you and your partner would like to lounge by the pool you will be doing it lying on the ground using a child's size bath towel. When we pointed all this out to mgmt and told them we were checking out early to go to a hotel actually near a beach, they promised to refund us. Today we received a message from EXPEDIA telling us the property has refused their refund request. Liars and cheats.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025