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WorldHotels Long Beach Resort Phu Quoc

4.0 star property
Family-friendly fun on the beach, with outdoor pool

Photo gallery for WorldHotels Long Beach Resort Phu Quoc

View from property
Deluxe Room, 2 Single Beds, Non Smoking
Suite, Multiple Beds, Bathtub, Ocean View (Living Room;with Sofabed)
View from property
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Gym
  • Pool
  • Spa

Explore the area

View map
Group of Households 4, Cua Lap Hamlet, Duong To Commune, Phu Quoc, Kien Giang
  • Place, Suoi Tranh & Suoi Da Ban
    ‪5 min walk‬
  • Place, Long Beach Center
    ‪7 min walk‬
  • Place, Phu Quoc Beach
    ‪9 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Bathtub, Ocean View (Living Room;with Sofabed)

Suite, Multiple Beds, Bathtub, Ocean View (Living Room;with Sofabed)

Suite, Multiple Beds, Bathtub, Ocean View (Living Room;with Sofabed)

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 8
  • 2 King Beds

View all photos for Premier Room, Multiple Beds, Non Smoking, Garden View (with Sofabed)

Premium bedding, minibar, in-room safe, desk

Premier Room, Multiple Beds, Non Smoking, Garden View (with Sofabed)

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking, Garden View (with Sofabed)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds, Non Smoking, Garden View (with Sofabed)

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Ocean View (with Sofabed)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds, Non Smoking, Ocean View (with Sofabed)

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, Multiple Beds, Non Smoking (with Sofabed)

Premium bedding, minibar, in-room safe, desk

Premier Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
LCD TV
Premium bedding
Hairdryer
Free bottled water
Minibar
Satellite channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

About the area

Duong Dong

A family-friendly stay in Phu Quoc awaits you at WorldHotels Long Beach Resort Phu Quoc. Within just a 10-minute stroll, you'll find Phu Quoc Beach and Long Beach Center. Highlights at this beachfront resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Ancient Spa can include massages and facials. The restaurant, Lang Sen Restaurant, is open for breakfast, lunch and dinner. The resort's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Business amenities include a meeting room and a business centre. Plus you'll find a sauna, Wi-Fi in public areas and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 4-property class Cua Lap resort include Phu Quoc Night Market and Sao Beach.
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What's nearby

  • Suoi Tranh & Suoi Da Ban - 5 min walk - 0.5 km
  • Long Beach Center - 7 min walk - 0.6 km
  • Phu Quoc Beach - 9 min walk - 0.8 km
  • Coi Nguon Museum - 9 min walk - 0.8 km
  • Phu Quoc Night Market - 7 min drive - 4.2 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive

Restaurants

  • ‪Banh Xeo Cuoi - ‬5 min walk
  • ‪Meo Kitchen - ‬7 min walk
  • ‪Bánh Mì & You - ‬8 min walk
  • ‪Bittersweet Cocktail Bar - ‬7 min walk
  • ‪Quoc Dong - ‬4 min walk

About this property

WorldHotels Long Beach Resort Phu Quoc

Family-friendly fun on the beach, with outdoor pool
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at WorldHotels Long Beach Resort Phu Quoc such as an outdoor pool and an indoor pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. This beach resort also offers a children's pool, a steam room and a fitness centre. Parking is available for a fee.

This 4-star Phu Quoc resort is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • Built in 2007
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
WorldHotels Long Beach Resort Phu Quoc offers 57 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Ancient Spa. Services include facials and body treatments. The spa is open selected days.

Similar properties

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Camellia Resort & Spa
  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, 92 reviews
Camellia Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 8 PM at scheduled times
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lang Sen Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa open select days

Accessibility

  • Lift

More

  • 2 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Rollaway bed fee: USD 46.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Long Beach Phu Quoc Island
Long Beach Resort Phu Quoc Island
Long Beach Phu Quoc
Long Beach Phu Quoc Phu Quoc
Long Beach Resort Phu Quoc Resort
Long Beach Resort Phu Quoc Phu Quoc
Long Beach Resort Phu Quoc Resort Phu Quoc

Frequently asked questions

Is parking available at WorldHotels Long Beach Resort Phu Quoc?

Yep, WorldHotels Long Beach Resort Phu Quoc has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to WorldHotels Long Beach Resort Phu Quoc?

Yep, WorldHotels Long Beach Resort Phu Quoc is a short 9-minute walk from Phu Quoc Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at WorldHotels Long Beach Resort Phu Quoc?

Yep, Ancient Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does WorldHotels Long Beach Resort Phu Quoc have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at WorldHotels Long Beach Resort Phu Quoc?

WorldHotels Long Beach Resort Phu Quoc features a full-service spa, an outdoor pool and an indoor pool.

What makes WorldHotels Long Beach Resort Phu Quoc a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at WorldHotels Long Beach Resort Phu Quoc.

Is WorldHotels Long Beach Resort Phu Quoc family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that WorldHotels Long Beach Resort Phu Quoc is a hit with families.

Does WorldHotels Long Beach Resort Phu Quoc serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at WorldHotels Long Beach Resort Phu Quoc?

No, but there's an airport shuttle that runs from 6 AM - 8 PM at scheduled times for a fee.

Is there a bar or restaurant at WorldHotels Long Beach Resort Phu Quoc?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at WorldHotels Long Beach Resort Phu Quoc?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at WorldHotels Long Beach Resort Phu Quoc?

No, pets are not allowed.

WorldHotels Long Beach Resort Phu Quoc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 41 out of 120 reviews
Rating 8 - Good. 58 out of 120 reviews
Rating 6 - Okay. 14 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

A E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good all round hotel

Long Beach Resort is in good location and has decent facilities, stayed there 3 nights on room only basis so cannot comment on breakfast.Our room was in the newer section of the building and had a good sized bed and bathroom, only downside was the doors that can link the rooms for families, they let too much noise from adjoining rooms through and vice versa. Hotel has a nice pool and easy access to a lovely beach, it wasn't busy on our visit so plenty of sun loungers available both poolside and at the beach. Beach bar/restaurant was good and inexpensive. Staff were very helpful and informed us of local attractions upon checking in and later as required, motorbike hire was made easy from here also. Wifi was available throughout the resort and was of a good standard. Overall a nice place to stay for the price paid and facilities available.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities

Very Good

Staff was courteous and for the most part spoke English. Resort and rooms were very clean. Stayed in an ancient room which was phenomenal. Beds were hard and unfortunately not the most comfortable, but passable. Pool was clean as was the beach. Plenty of umbrellas for lounging. Only complaint was the noise from construction on the new resort next door which went into the night. Property also had roosters that loved to crow starting in the very early am. Other live stock included barking dogs and cats who would join you for a meal. Rented a motorbike from the property at a very reasonable price. Also, the resort partners with a high end spa within walking distance and offers a 15% discount. All in all, very satisfied. Loved my stay and would go back for the beach and pool.
Stayed 3 nights in Mar 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and hotel as expected. Staff were good and polite. Room was clean food was good. All in all a nice visit.
Stayed 4 nights in Mar 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice modern rooms and shower in the hotel side ..very decent pool and beach area ..friendly staff
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Enjoyed the quiet after the noisy big cities. Great buffet breakfasts.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Great location on Long Beach with beautiful views of ocean and sunsets. Pool was clean. Breakfast was good. Walking distance to many restaurants. A relaxing place away from the hustle and noise of HCM Coty.
Stayed 5 nights in Feb 2019

10/10 Excellent

Fairuz

Liked: Cleanliness, staff & service, room comfort

A good value on Long Beach

Our stay at Long Beach was good. The rooms are really spacious and the beds are comfortable. The pool area is really nice and leads down to a spacious beach which is close to a few beach bars. It's a nice place to relax for a good deal. The food at the resort is also not a bad price and there are a few good options for cafes and small restaurants nearby.
Stayed 2 nights in Feb 2019

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a great location with a very long walkable beach The pool is amazing and there are lots of beach loungers but they fill up fast so grab one early in the morning The breakfast buffet was also very very good I would totally recommend this property
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Very nice on site beach . Large room . Good hotel location . Freindly staff .
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great, friendly staff

We were well looked after by all staff that we met The pool, beach & rooms were great Food & drinks great Disappointed that the day spa was closed & half the hotel seemed to have been knocked down without any information being provided that there was a renovation in process
Stayed 7 nights in Aug 2018

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting Island & Great Hotel

The staff were lovely during our stay, and the free airport transfers a nice touch. A little more of a local guide to the island (which is really interesting) would help to improve, but otherwise, a great place to stay on an interesting island. The "ancient" room was gorgeous, and the soaking bath a welcome treat on a rainy afternoon (it was monsoon season after all!).
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff at reception very friendly and helpful. Spoke English well. Helpful with local tours. The Beach location was great. It was generally quite beach, which was great not much noise. The hotel pool and restaurant was good as well.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely enjoyed my stay there, a great location, friendly, helpful staff and good facilities.
Stayed 8 nights in Mar 2018

8/10 Good

PEEYUSH

Liked: Cleanliness, room comfort

An average hotel but stay is comparatively cheap.

Long beach resort is very close to the airport but away from the city centre. The booking voucher referred to a room with a garden view but we hot a room with jungle view. On asking the reception, they offered to upgrade to the ancient room which was bit damp and dark. So we chose to stay in the room with jungle view. They have a beach bar which does not have good, I would say any strong alcohols and is quite expensive. It appears that most of the in house tourists do not make use of the same due to the same. The room was quite big, no different aesthetics but overall a nice place. We had to buy bottle of waters from outside since the hotel was offering only 2 bottles of 350 ml per day of stay. Overall an average hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

When booking this resort I did not have many expectations. I was sold on the airport transfers. Upon our arrival to the hotel Joey and the rest of the staff went above and beyond. With the information on our passports they noticed it was my moms birthday and had a birthday cake in our room when we returned from the beach one day. There are not enough words to describe how amazing the staff was here. The food was just as good along with the impeccable view!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

ビーチには近いけど狭っ苦しいビーチ

スタッフは皆若く精力的に働いていた。 でも部屋の掃除は適当で、砂や髪がアチコチに落ちてた。 二日目は、夜帰ると掃除を忘れられてたので苦情言ったら、替タオルとアメニティだけ持ってきた。 廊下から見える裏側のゴミが酷かった。 バスルームに変な臭いが充満してて換気扇回し続けても消えなかった。
Stayed 2 nights in Dec 2017

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hardworking staff, beautiful grounds and pool area, spacious and clean rooms. Loved the seafood BBQ buffet. Would recommend to anyone!
Stayed 2 nights in Dec 2017

10/10 Excellent

J, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, spend a quiet evening by the beach

Our awful experience at Ho Chi Minh got turned around at the hotel. Thank you for making our trip really worthwhile. Thank you for ensuring we enjoy our vacation and my birthday celebration. It was peaceful and quiet at the hotel despite the contruction going on the pool. We spent one day exploring the island and one quiet day on the beach at the hotel.
Stayed 3 nights in Sep 2017

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
It's not a 4 star resort: 1. The room is so smelly 2. No buffet breakfast 3. The swimming pool was closed but nobody let me know about that information 4. The staff (the little boy) at the swimming pool was unfriendly and unprofessional 5. Generally, the staffs are not professional 6. The beach is not for swimming and it is really dirty !!! I would not recommend this hotel for anyone and definitely i will not come back.
Stayed 2 nights in Sep 2017

2/10 Terrible

Jennifer, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing Like Pictures or Reviews

First, and this is critical- do not allow keep your passport. They do not take it to make a copy and give back, but argued that there was a local law requiring them to hold it. Not true and locals and other locations told me that this was illegal. When I demanded my passport back the following morning, it was ragged and bent. The property conditions are appalling and the pictures and reviews do not accurately depict any of the run-down grounds and structures, including the dreary and dark "modern" room, the suffocating mildew smell/ dirty air con, the non-filtered and dirty pool, standing water, and generally unclean conditions. The bath towels were like sand paper, and the bath bottles were clearly previously used and/or refilled with the old faded and peeling labels. The room was not comfortable and zero amenities to make this feel anything like a vacation. "Resort" is not a proper term for this place, and contrary to the prior reviews. Even the dining area was rundown, and while the staff was nice, even a croissant (only food I trusted) tasted off as if undercooked from a package. I walked around in the morning because I had not seen any other guests the night before or any guest room lights. Even in the daylight, I only saw a handful of people in several hours. Between the unclean conditions, isolation, and the hotel's passport policy, I felt unsafe and that I would get sick if I stayed. I left immediately after one night.
Stayed 3 nights in Sep 2017

8/10 Good

Ken, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a pleasure times to stayed at this Hotel.

We love to be back to the island Phu Quoc to stay at this Hotel again.
Stayed 2 nights in Jul 2017