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4.7 out of 5

"We spent 8 nights at Fusion between Xmas and New Year. xhile the resort has potential to be first class, they are not quite there yet. • The resort, ... " More

By a verified traveller on Sun 06 Jan 2019

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Hotel Description

A luxury stay in Phu Quoc awaits you at Fusion Resort Phu Quoc. You'll be steps from Vung Bau Beach and 4.8 km (3 mi) from Vinpearl Land Phu Quoc. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

LCD TVs with cable channels are featured in all 107 rooms, and you can enjoy private pools, free WiFi, and balconies. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like rainfall showerheads, bathrobes, and slippers to enhance your stay. Additionally, separate bathtubs and showers, coffee/tea makers, and free bottled water are available.

The restaurant, Secret Garden, serves local and international cuisine and is open for breakfast, lunch, and dinner. Soul Kitchen is the hotel's own bar. Spend the day at the private beach and enjoy the onsite fitness center and sauna. Other amenities include free WiFi in public areas, spa services, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Within a 15-minute drive of this 5-star Phu Quoc hotel, attractions include Vinpearl Golf Phu Quoc and Ong Lang Beach.

Pool Villa, 1 Bedroom (All Spa Treatments Included)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$305* Per night/room 20 Mar. - 21 Mar.

Grand Beach Villa, 5 Bedrooms (All Spa Treatments Included)

Bed Count 3 Full Beds Maximum Occupancy 19 Max

Pool Villa Ocean, 1 Bedroom (All Spa Treatments Included)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pool Villa Ocean, 3 Bedrooms (All Spa Treatments Included)

Bed Count 2 Full Beds Maximum Occupancy 12 Max

Pool Villa River, 3 Bedrooms (All Spa Treatments Included)

Bed Count 3 King Beds Maximum Occupancy 12 Max

Pool Villa Ocean, 2 Bedrooms (All Spa Treatments Included)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Fusion Resort Phu Quoc ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fusion Resort Phu Quoc

Everyone (2) Couples (1)
4 out of 5
We spent 8 nights at Fusion between Xmas and New Year. xhile the resort has potential to be first class, they are not quite there yet. • The resort, pools, beach and rooms are beautiful and well maintained. • The food at the Secret Garden was very good, but we found the in-room dining options to be very limited and expensive for what it is (A very small serve of fries cost 115k vnd plus tax and service fee). • Many of the staff struggled with English, which led to a few frustrations at the Spa with bookings and with room service ordering. While the staff were all friendly and all tried to be helpful, we did find that some were far more competent than others. We were surprised that we did not actually meet our “fusionista” in person despite spending 8 nights at the resort and found the reception staff (especially Truong and Vung) to be more willing / able to assist us when required. The staff were very helpful when I accidentally left my wallet in a cab. They were able to locate the cab driver and have my wallet returned which I was extremely grateful for. • The all-inclusive Spa was very good, but we did notice that the sheets on the massage tables were not always clean, which we would have expected from a resort of this standard. • We asked the reception staff if they could get a specific brand of cigarettes for us. They did this for us, but we felt that they charged an excessive mark-up. We bought them for 35k each in town

Posted by on 6 Jan. 2019

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5 out of 5
It was one of my great holiday experience ever. Staff and hospitality was outstanding. Really loved staying 3 nights at resort

Posted by on 30 Dec. 2018

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5 out of 5

The best accommodation we've ever stayed in!

Pros: The villa itself, well furnished, large and plenty of place to relax, especially the private in-ground infinity pool. Amazing new facilities & staff.
Location: There were lots of great restaurants nearby, day tips, island trips - but this hotel is so good you don't have to leave.
This was an amazing location for a quiet week away. A completely private villa with pool, an amazing spa & we were taken care of by amazing and friendly staff. Nothing was too hard and all resort staff did everything possible to ensure we had a perfect holiday experience.

Posted by , from Gold Coast, Australia on 20 Dec. 2017

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Comment from Hotel Management

21 Dec. 2017 by Mauricio & Team

It has been delightful to read your comments here and specially to learn that you and your family enjoyed your stay with us and that we were able to make you feel as part of the family. Thank you for all your kind praises regarding our Stars (staff). We can only hope now that you come and visit us (your Phu Quoc family) once more in a not too far future. Warmest regards,

About the Fusion Resort Phu Quoc

Location Vung Bau Bay, Phu Quoc, Kien Giang

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • All on-site activities, facilities and equipment included
  • Airport transfers included (round trip)
  • Buffet and à la carte dining
  • Room service not included
  • Local beverages and soft drinks only
  • Spa/beauty facilities and services included.

Property Features

Simply step outside to unwind on the hotel's beach. At Fusion Resort Phu Quoc you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a steam room, a fitness center, and a garden. Self parking is free. Smoking is allowed in designated areas at this 5-star Phu Quoc hotel.

  • 107 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phu Quoc (PQC-Phu Quoc Intl.) (30.6 km / 19 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Fusion Resort Phu Quoc offers 107 air-conditioned accommodations with private pools and minibars. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private pool
  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Secret Garden - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Pezca - This beachfront restaurant serves lunch and dinner. Open daily.

Soul Kitchen - This bar is located on the beach. Open daily.

Beach Bar - This bar is located on the beach. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

2 outdoor swimming pools are on site along with a private beach and a sauna. Other recreational amenities include a fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1750000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Fusion Resort Phu Quoc

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 3190000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 2000000 for adults and VND 1500000 for children (approximately)
  • Rollaway bed fee: VND 1750000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fusion Phu Quoc
  • Fusion Resort Phu Quoc Hotel
  • Fusion Resort Phu Quoc Phu Quoc
  • Fusion Resort Phu Quoc Hotel Phu Quoc

You should know

  • Fusion Resort Phu Quoc offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.