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Chez Carole Beach Resort & Spa

4.0 star property
Family fun at the shore

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Photo gallery for Chez Carole Beach Resort & Spa

Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Deluxe Room, Garden View
Family Villa
Suite Bungalow, Sea View | Bathroom
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • On private beach
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang, 920000
  • Popular LocationShophouse Grand World10 min drive
  • Popular LocationCorona Casino14 min drive
  • Popular LocationVinpearl Safari19 min drive
  • AirportPhu Quoc (PQC-Phu Quoc Intl.)31 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Bathrobes
Rainfall showerhead
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Bungalow, Sea View

Suite Bungalow, Sea View

Suite Bungalow, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Bungalow River View

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Bungalow River View

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
Deep-soaking bath
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Queen Bed, Non Smoking, Lake View

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Renovated in 2023
Separate bedroom
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Villa

Family Villa

Family Villa

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 140 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About the area

Phu Quoc

A family-friendly stay in Phu Quoc awaits you at Chez Carole Beach Resort & Spa. You'll be 7.4 km (4.6 mi) from Shophouse Grand World and 8.7 km (5.4 mi) from Corona Casino. Highlights at this beachfront resort include a private beach, a restaurant and an outdoor swimming pool. .The restaurant, Chez Carole, serves international cuisine and is open for breakfast, lunch and dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the kids' swimming pool and pool loungers as well as access to kayaking and motor boating. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free extended parking, along with the convenience of airport pick-up service. .Sights within a 20-minute drive of this 4-property class Phu Quoc resort include Vinpearl Golf Phu Quoc and Vinpearl Safari.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Shophouse Grand World - 10 min drive
  • Corona Casino - 14 min drive
  • Vinpearl Safari - 19 min drive
  • Ong Lang Beach - 21 min drive
  • Phu Quoc Night Market - 22 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive

Restaurants

  • Aura Beach Club - 12 min drive
  • Giraffe Restaurant - 19 min drive
  • The Coffee House - 11 min drive
  • Islander Restaurant - 12 min drive
  • Lotteria - 11 min drive

About this property

Chez Carole Beach Resort & Spa

Family fun at the shore
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Chez Carole Beach Resort & Spa with activities such as kayaking, motor boating and rowing/canoeing.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers an outdoor pool, a children's pool and a garden. A complete renovation of Chez Carole Beach Resort & Spa was completed in June 2023.

Smoking is allowed in designated areas at this 4-star Phu Quoc resort.

  • 1 floor
  • 50 guestrooms or units
  • Built in 2010
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Chez Carole Beach Resort & Spa offers 50 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Phu Quoc resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in June 2023.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chez Carole

Things to do

  • Children's pool
  • Fishing
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Playground
  • Rowing/canoeing

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Built in 2010
  • Floor
  • Renovated entire property - June 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:30 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chez Carole Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 300000.0 per day.
  • Cots (infant beds) are available for VND 100000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: VND 1000000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 100000.0 per day
  • Rollaway bed fee: VND 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Chez Carole Phu Quoc
Chez Carole Resort
Chez Carole Resort Phu Quoc
Chez Carole
Chez Carole Beach & Spa
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Chez Carole Resort
Chez Carole Resort Spa
Chez Carole & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc

Frequently asked questions

What is the cancellation policy at Chez Carole Beach Resort & Spa?

Chez Carole Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chez Carole Beach Resort & Spa?

Yep, Chez Carole Beach Resort & Spa has free extended parking.

Are there any beaches close to Chez Carole Beach Resort & Spa?

The closest beach to Chez Carole Beach Resort & Spa is Ong Lang Beach (3.7 km).

Does Chez Carole Beach Resort & Spa have a pool?

Chez Carole Beach Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Chez Carole Beach Resort & Spa a romantic place to stay?

Beachfront dining and a private beach, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Chez Carole Beach Resort & Spa.

Is Chez Carole Beach Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and a private beach, it's no surprise that Chez Carole Beach Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Chez Carole Beach Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Chez Carole Beach Resort & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Chez Carole Beach Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chez Carole Beach Resort & Spa?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Chez Carole Beach Resort & Spa?

No, pets and service animals are not allowed.

Chez Carole Beach Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 4 out of 41 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Michel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach getaway.
This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditionally styled resort away from the crowds
Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all.
the resort's private beach area with hammocks and wooden swings as well as sun loungers
where the river meets the sea in front of the bar/restaurant area... there are three little bridges across to the main beach area
view from just along the beach where a couple of local fisherman have their nets
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful surroundings, services could be improved
Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
Stayed 4 nights in Dec 2019

2/10 Terrible

Stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Jaspal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Unlike the image posted. Sea view but like garden view. There are many mosquitoes and there are many snails on the outside so it is impossible to use outside baths.
Stayed 2 nights in Jul 2019

10/10 Excellent

Vadym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A staggering escape
I stayed in Chez Carole with my wife. To say we enjoyed the vacation is to say nothing. It was excellent - the staff is very friendly and helpful, the design of the rooms and bungalows is great - you entirely feel you are away of the city rush, crowds, noise, etc; just you and nature! The beach is so close and it is very cozy. The terrace of the restaurant has a mesmerizing sea view, the food is super tasty, portions are big, and the prices are very affordable! You also have a swimming pool, spa, small gym; you could also rent a motorbike directly from the reception, so you can travel to the Duong Dong town or to the north of the island, since it's all pretty close. If you are looking for a quiet and peaceful holiday away from noise and crowds - Chez Carole is a perfect option. It's great for families with kids as well. I will definitely come back there.
Stayed 4 nights in Jun 2019