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Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts

Elegant beach hotel and indoor pool

Where to?

Dates

February 2026

March 2026

Front of property

Restaurant

Restaurant

Front of property

Restaurant

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa pool
Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

5 Feb - 6 Feb

Explore the area

Ngoc Quang, Ngoc Thanh, Phuc Yen, Phu Tho, 0211

Place, Hoan Kiem Lake
Place, Tam Dao National Park
‪5 min drive‬
Place, Dai Lai Star Golf Club
‪7 min drive‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪34 min drive‬

Room options

Premium bedding, in-room safe, desk, blackout curtains

Hilltop Villa

Highlights

Lanai

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Separate bedroom

Premium bedding

Garden view
75 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Forest Villa

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Separate bedroom

Premium bedding

Blackout curtains

Garden view
75 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Villa 2-Bedroom

Very good

Highlights

Lanai

Separate sitting area

Soundproofed

Private pool

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Garden view
150 sq m
2 bedrooms
Sleeps 4
2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Villa 3-Bedroom

Highlights

Patio

Separate sitting area

Soundproofed

Private pool

Air conditioning

Free cots/infant beds

LCD TV

3 bedrooms

Garden view
200 sq m
3 bedrooms
Sleeps 6
3 Double Beds

Villa 4-Bedroom

Villa 4-Bedroom

Highlights

Patio

Separate sitting area

Soundproofed

Private pool

Air conditioning

Free cots/infant beds

LCD TV

4 bedrooms

Garden view
300 sq m
4 bedrooms
Sleeps 8
4 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Forest Villa

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

Hilltop Villa

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

Villa 2-Bedroom

Sleeps 4

Premium bedding, in-room safe, desk, blackout curtains

Villa 3-Bedroom

Sleeps 6

Premium bedding, in-room safe, desk, blackout curtains

Villa 4-Bedroom

Sleeps 10

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Sky King

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Deep-soaking bath

Garden view
60 sq m
Sleeps 3
1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Sky Twin

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Deep-soaking bath

Garden view
59 sq m
Sleeps 3
2 Single Beds

Premier Sky King

Premier Sky King

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Deep-soaking bath

Garden view
70 sq m
Sleeps 3
1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premier Sky Twin

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Deep-soaking bath

Garden view
70 sq m
Sleeps 3
2 Single Beds

Executive Sky King

Executive Sky King

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Deep-soaking bath

Garden view
80 sq m
Sleeps 3
1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Sky Twin

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Deep-soaking bath

Garden view
80 sq m
Sleeps 3
2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Deluxe Sky

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Private bathroom

Garden view
100 sq m
Sleeps 4
1 Double Bed and 1 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Premier Sky

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Private bathroom

Garden view
120 sq m
Sleeps 4
1 Double Bed and 1 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Executive Sky

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Private bathroom

Garden view
130 sq m
Sleeps 4
1 Double Bed and 1 Single Bed

3-Bedroom Premier Sky

3-Bedroom Premier Sky

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Private bathroom

Garden view
140 sq m
Sleeps 6
2 Double Beds and 1 Single Bed

3-Bedroom Executive Sky

3-Bedroom Executive Sky

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Premium bedding

Private bathroom

Garden view
210 sq m
Sleeps 6
2 Double Beds and 1 Single Bed

Presidential Sky Suite

Presidential Sky Suite

Highlights

Separate sitting area

Soundproofed

Private pool

Air conditioning

Free cots/infant beds

LCD TV

3 bedrooms

Premium bedding

Garden view
354 sq m
3 bedrooms
Sleeps 9
3 King Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Sky King

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Sky Twin

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

Premier Sky King

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

Premier Sky Twin

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

Executive Sky King

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

Executive Sky Twin

Sleeps 2

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Deluxe Sky

Sleeps 4

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Premier Sky

Sleeps 4

Premium bedding, in-room safe, desk, blackout curtains

2-Bedroom Executive Sky

Sleeps 4

Premium bedding, in-room safe, desk, blackout curtains

3-Bedroom Premier Sky

Sleeps 6

Premium bedding, in-room safe, desk, blackout curtains

3-Bedroom Executive Sky

Sleeps 6

Presidential Sky Suite

Sleeps 6

About the area

Phuc Yen

A luxury stay in Phuc Yen awaits you at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts. You'll be 2.5 km (1.6 mi) from Tam Dao National Park and 4.3 km (2.7 mi) from Dai Lai Star Golf Club. Highlights at this beach hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Flamingo Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. Hilltop & The Beach Bar is the hotel's own bar. Enjoy the golf course, indoor swimming pool, free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, an indoor tennis court and a hot tub. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute drive of this 4.5-property class Ngoc Thanh hotel include Vac Lake and Quảng trường Hồ chí minh.

What's nearby

Tam Dao National Park - 5 min drive - 3.3 km
Dai Lai Star Golf Club - 7 min drive - 3.4 km
West Lake - 55 min drive - 43.5 km
My Dinh National Stadium - 60 min drive - 49.3 km
Lotte Center Hanoi - 60 min drive - 49.3 km

Getting around

Ga Phuc Yen Station - 25 min drive
Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

‪Bamboo Wing Restaurant - ‬15 min walk
‪Tre Restaurant - ‬15 min walk
‪Aoi Sushi - ‬16 min drive
‪Thịt trâu Phi Xuyên - ‬10 min drive
‪Forest - ‬11 min walk

About this property

Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts

Elegant beach hotel and indoor pool

Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts offers its guests a full-service spa, a golf course, and an indoor tennis court. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. An indoor pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts. An area shuttle within 45 km is available for a fee. Free self parking is available.

This 4.5-star Phuc Yen hotel is smoke free.

1 floor

200 guestrooms or units

100 buildings

4 dining venues

3 bars or lounges

3 coffee shops

Conference rooms

Built in 2011

Karaoke

Deli

Kid's club (free)

Childcare (surcharge)

Poolside lounge chairs

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Beauty salon

Television in lobby

ATM

No smoking on site

Bar on the beach

Bar by the pool

Swim-up bar

Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts offers 200 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Phuc Yen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Flamingo Spa has 3 treatment rooms. Services include body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. There are hot springs/mineral springs on site.

Similar properties

Front of property

Pool
Parking included
Free Wi-Fi
Air-conditioning

includes taxes & fees

10 Feb - 11 Feb

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge) up to 45 km
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 570,000 for adults and VND 370,000 for children
3 bars/lounges
3 coffee shops/cafes
4 restaurants
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Bamboo Wings Restaurant
Charm Palace Restaurant
Forest Restaurant
Hilltop & The Beach Bar
The Beach Restaurant

Things to do

24-hour gym
9-hole golf course
Arcade/game room
Basketball
Billiards/pool table
Fishing
Free bicycle rentals
Free children's club
Full-service spa
Hiking/biking trails
Hot tub
Indoor pool
Indoor tennis court
Karaoke
Kayaking
Library
Mini golf
Motor boating
Mountain biking
Personal motorised watercraft
Playground
Rowing/canoeing
Sailing
Sauna
Steam room
TV in common areas
Volleyball
Waterslide
Windsurfing

Family friendly

Arcade/game room
Babysitting (surcharge)
Free children's club
Indoor pool
Laundry facilities
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Barbecue grill
Garden
In the mountains
On the waterfront
Picnic area
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Hot/mineral springs
Hydrotherapy
Massage
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

1 floor
100 buildings
Banquet hall
Built in 2011
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathtub or shower
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toothbrush and toothpaste
Towels provided

Entertainment

40-inch LCD TV with cable channels

Food and drink

24-hour room service
Free bottled water

More

Air conditioning
Desk
Desk chair
Electrical adapters
Safe
Separate sitting area
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts

Children and extra beds

Children are welcome.

Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Rollaway/extra beds are available for VND 2000000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately VND 570000 for adults and from VND 370000 for children
Rollaway bed fee: VND 2000000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 2500369889

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Dai Lai Resort Flamingo

Flamingo Dai Lai Ngoc Thanh

Flamingo Dai Lai Resort

Flamingo Dai Lai Resort Ngoc Thanh

Resort Flamingo Dai Lai

Flamingo Dai Lai Resort Phuc Yen

Flamingo Dai Lai Phuc Yen

Flamingo Dai Lai

Flamingo Dai Lai Resort

Flamingo Resort Dai Lai Hotel

Flamingo Resort Dai Lai Phuc Yen

Flamingo Resort Dai Lai Hotel Phuc Yen

Frequently asked questions

What is the cancellation policy at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts on 5 Feb 2026 start from AU$73.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

Yep, Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts has a free self car park.

Is there a spa on site at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

Yep, Flamingo Spa is available for guests. It has a sauna and hot springs. You'll enjoy heaps of services like body wraps and body scrubs.

Does Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts have a pool?

Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts.

Is Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts family-friendly?

You bet! With amenities such as a free children's club, babysitting services and a playground, it's no surprise that Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts is a hit with families.

Are there hot tubs in the rooms at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

No, but there are deep-soaking baths in the guestrooms.

Does Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts serve breakfast?

You bet, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

No, Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

No, pets and service animals are not allowed.

Is there a golf course on site at Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts?

Yep, Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts has a 9-hole golf course. You will also find mini golf.

Flamingo Dai Lai Resort - Managed by Flamingo Hotels & Resorts Reviews

7.8

Good

7.8/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

4/10 Poor

Loan

20 June 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

far away, smelly and dirty room, not worth the trip. Nothing around the area. Crowded and loud dining hall with locals screaming

Stayed 1 night in Jun 2025

10/10 Excellent

changik

Travelled with group

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

David, Ingersoll

Travelled with partner

22 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My girlfriend and I stayed here for a few days. We had a great time. Private, good service, lots of good food.

Stayed 2 nights in Apr 2024

4/10 Poor

Tomoko

5 Nov 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2023

2/10 Terrible

anh, Glen Cove

4 Oct 2021

Stayed 1 night in Oct 2021

8/10 Good

Yoo Jin

10 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group

9 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2020

8/10 Good

Eunkyoung

Travelled with family

4 May 2020

Liked: Property conditions & facilities, room comfort

Dai Lai Resort great weekend

Had a great long weekend holiday at Dai Lai Resort! Its beautiful location. Villas are clean, nice, comfortable and a lot of fun for the family. Restaurants are pretty good, not great but definitely not bad either, and priced a lot more than normal Vietnamese restaurants but still totally reasonable considering you're eating on the resort with no other options..I thought very fair value still. Service is the only sort of negative thing I can put...service is not grea mostly because it seemed understaffed at the restaurants

Stayed 3 nights in Apr 2020

10/10 Excellent

Charles

16 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 star hotel

We give this hotel 10 Stars. The customer service was excellent. The rooms were beautiful and the ocean view was amazing.

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family

1 Jan 2020

Liked: Cleanliness, room comfort

Relaxing place. Could work if expectations are low

We booked the villa but the pool is not heated & the sauna was not working. room service made a mistake on our order & Front Office was not as efficient. Breakfast experience was so so.

Stayed 1 night in Dec 2019

10/10 Excellent

Huong

3 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful overall.

It was a beautiful resort. Very beautiful room and the view. Wifi had some trouble and due to rain the cleanliness was compromised in some spots.

Stayed 1 night in Aug 2019

2/10 Terrible

Anthony

28 July 2019

Disliked: Staff & service

cannot speak english

It appears obvious that the Resort does not, nor can it cater to English speaking tourists. Not one of the 100's of staff can speak English. This is not an exaggeration. This situation wrecked our stay. WE CANNOT NOR WILL WE RECOMMEND THIS RESORT TO ANYONE.

Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

10 May 2019

Stayed 1 night in May 2019

8/10 Good

Ha Ly

5 Apr 2019

Liked: Staff & service

Disliked: Room comfort

Beds were not as requested. We wanted king beds.The beds were twin mattresses next together. That was totally uncomfortable.

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

28 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our extended family booked a 4-bedroom villa. Overall, we enjoyed the stay very much. There are a lot of activities to do for kids and adults: bike riding, kayaking, games, etc. Staff were polite and helpful. The Poem restaurant was OK but far from excellent given its high price and low food quality

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

22 Mar 2019

Stayed 1 night in Mar 2019

4/10 Poor

Ben, Hanoi, Vietnam

Travelled with family and small children

12 Feb 2019

Liked: Cleanliness

Disliked: Staff & service

The service was not good. Chuyen at the front desk was the only one interested in providing help. She did her best to sort out any issues, but her colleagues did their best to screw it up. Nobody informed us of the facilities, amenities, how to rent a bicycle, play golf, or anything else that might be available upon check-in or at any other time during our stay. Great swimming pool at the main hotel. Definitely a highlight. Bamboo Wings restaurant did a good job as well. Good property, but maybe 2 star service. Not sure how they consider this to be an "International" 5 star resort.

Stayed 3 nights in Feb 2019

10/10 Excellent

Roberto, Houston, USA

Travelled with partner

7 Jan 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort located about 45 minutes from Hanoi. It's a gated community near a lake and hills. The scenery is beautiful. As for the resort, it is fully equipped with anything you can imagine. It's a pretty well oiled machine. We stayed in a hilltop villa, for which you needed a buggy ride to get around and they were always readily available within 5 minutes of requesting them. The room was tastefully decorated, minimalist, with a soaking tub and outdoor shower. The room service we ordered and breakfast buffet was excellent as well. Overall, I would highly recommend to anyone wanting to escape the craziness of Hanoi and enjoy some relaxation.

Stayed 1 night in Dec 2018

6/10 Okay

Elice, Kr

12 Oct 2018

Liked: Property conditions & facilities

Overall facilities very good. You can stay more quietly than Hanoi .But you should have spend all of times inside the hotel(specially eating). Except to front staff, they can not speak english....it is difficult to solve the problem when we had blackout..

Stayed 2 nights in Oct 2018

10/10 Excellent

ian

11 Apr 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Vietnam - fabulous complex

Amazing resort and big! If you are after remoteness, quiet but loads of physical stuff to do - this is for you. We were here mid April and very few western people here at all. Not too hot either but loads of sun. Don't get ripped off with a taxi more than 400,000 dong (sounds a lot but actually about 10 quid). We did from the airport and paid 3 times that much, but learnt for the trip back. Fantastic resort - still building in areas but we did not see much of it and did not disturb us. Top tip - language a big problem and although they had English speakers, they were not great. Patience is a virtue....fantastic stay!

8/10 Good

Verified traveller

9 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort nearby Hanoi

We really enjoyed our stay with our two young children. The resort is very clean and service was good. The food options could've been better as there was only one restaurant open during our stay, but overall our family was happy that our kids could swim in a heated pool. They also loved the playground and playing on the beach area. We would recommend it for a short getaway from Hanoi.

8/10 Good

Verified traveller

5 Aug 2017

Liked: Cleanliness, staff & service, room comfort

Good place to relax

Beautiful place with comfortable accommodations. Unfortunately, the food at the Bamboo Restaurant is way below standard, especially for the price. Breakfast buffet at other restaurant is fine. The rooms are clean, but trash is starting to accumulate between cottages. There is also a huge construction of a hotel going on which can be distracting with the hammering.

Stayed 2 nights in Jul 2017

8/10 Good

TOAN

4 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Rory

7 Feb 2017

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Abosuolte disgusting service lost for words how bad the staff were really big shame as the place is really nice. Food was gross

6/10 Okay

Verified traveller

19 Jan 2017

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

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