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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Outdoor pool, pool loungers
Family Room, 2 Queen Beds, Non Smoking (with Sofabed)
Free breakfast
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$150
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪12 min walk‬
  • Place, Peoria Sports Complex
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Glendale

At The Hotel Serene Glendale Peoria, Surestay Collection by BW you'll be within just a 5-minute stroll of Arrowhead Towne Center and within 15 minutes of Arizona Broadway Theatre. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Glendale hotel include Peoria Sports Complex and State Farm Stadium.

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.2 km
  • Arizona Broadway Theatre - 12 min walk - 1.0 km
  • Peoria Stadium - 12 min walk - 1.0 km
  • Peoria Sports Complex - 15 min walk - 1.3 km
  • Polar Ice Peoria - 2 min drive - 2.7 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Circle K - ‬10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Free breakfast is served. Public spaces have free WiFi. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Hotel Serene Glendale Peoria, Surestay Collection by BW. Self parking is free. A complete renovation of The Hotel Serene Glendale Peoria, Surestay Collection by BW was completed in January 2022.

This Glendale hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 1996
  • Breakfast available (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Is parking available at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Yep, The Hotel Serene Glendale Peoria, Surestay Collection by BW has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on 12 Apr 2026 start from AU$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

The Hotel Serene Glendale Peoria, Surestay Collection by BW has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Hotel Serene Glendale Peoria, Surestay Collection by BW is a hit with families.

Is there a free airport shuttle available at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, The Hotel Serene Glendale Peoria, Surestay Collection by BW does not offer an airport shuttle service.

What time are check-in & check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, only service animals are allowed.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the hotel. The staff was very friendly and helpful. This app asked me how I liked the breakfast. *There was NO breakfast available, because it is New Years. I chose this hotel because of the breakfast. I believe I should be given a discount Or a voucher for a future stay.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

ANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service at check in yesterday and the room was great. Definitely will be back to enjoy the heated pool as it was raining.
Stayed 1 night in Dec 2025

6/10 Okay

Leah

Stayed 1 night in Dec 2025

8/10 Good

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
I stayed on the first floor it was a bit noisy. But beside that it was ok. I did enjoy my stay
Stayed 2 nights in Dec 2025

6/10 Okay

Irma

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staff was nice. The hand wash soap bottle was completely empty and the shower bottles were not filled either. There was a smoke smell in the room. Otherwise quiet and good for a 1 night stay
Stayed 1 night in Dec 2025

10/10 Excellent

Lerenzo

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Ilene

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Yes
Stayed 1 night in Dec 2025

8/10 Good

Eric

Stayed 2 nights in Dec 2025

6/10 Okay

Alexia

Stayed 2 nights in Nov 2025

10/10 Excellent

Leonel

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Andreya

Liked: Staff & service, property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

James, Glendale

Stayed 1 night in Nov 2025

4/10 Poor

Tanya

Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice price
Stayed 1 night in Nov 2025

10/10 Excellent

Jorden

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and friendly.
Stayed 3 nights in Nov 2025

6/10 Okay

Roxanne

Its right by the Mall and restaurants. It could be better lite, seemed dark walking to my room, so kind of creepy.
Stayed 1 night in Nov 2025

2/10 Terrible

Katy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
So the next door neighbors were really loud, and honestly I just felt unsafe. Ended up leaving to stay somewhere else.
Stayed 1 night in Nov 2025

8/10 Good

Dania

Stayed 1 night in Nov 2025

8/10 Good

Martha

Stayed 1 night in Nov 2025

10/10 Excellent

Esther

Liked: Cleanliness
Stayed 1 night in Nov 2025