Aparthotel

Kenect Phoenix

4.0 star property
Central aparthotel connected to the convention centre in Phoenix with an outdoor pool

Photo gallery for Kenect Phoenix

Junior Studio
Studio | In-room dining
Terrace/patio
Studio
Studio | Private kitchen

Popular amenities

  • Free WiFi

Explore the area

Map
355 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪8 min walk‬
  • Chase Field
    ‪10 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Standard Studio

Highlights

Fridge
Dishwasher
Separate bedroom
Private bathroom
Microwave
Freezer
Cookware/dishes/utensils
Stovetop
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Murphy Bed

Superior Apartment

Highlights

Fridge
Dishwasher
Separate bedroom
Private bathroom
Microwave
Freezer
Cookware/dishes/utensils
Stovetop
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Junior Studio

Highlights

Fridge
Dishwasher
Separate bedroom
Private bathroom
Microwave
Freezer
Cookware/dishes/utensils
Stovetop
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Smart TV
Heating
Separate bedroom
Private bathroom
  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment

Highlights

Fridge
Dishwasher
Separate bedroom
Private bathroom
Microwave
Freezer
Cookware/dishes/utensils
Stovetop
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Studio

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Smart TV
Heating
Separate bedroom
Private bathroom
  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Kenect Phoenix places you in the centre of Phoenix, connected to the convention centre and within just a 15-minute stroll of popular places like Phoenix Convention Center and Chase Field. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi. .Attractions within a 10-minute drive of this 4-property class Downtown Phoenix aparthotel include Grand Canyon University and PHX Arena.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Arizona Center - 5 min walk - 0.5 km
  • The Van Buren - 8 min walk - 0.8 km
  • PHX Arena - 8 min walk - 0.8 km
  • Chase Field - 10 min walk - 0.9 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 19 min drive

Restaurants

  • ‪Crescent Ballroom - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Thai Basil Signature - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Cornish Pasty Co. - ‬4 min walk

About this property

Kenect Phoenix

Central aparthotel connected to the convention centre in Phoenix with an outdoor pool
Kenect Phoenix offers its guests an outdoor pool and concierge services. The front desk is open around the clock.

This 4-star Phoenix aparthotel is smoke free.

  • 380 guestrooms or units
  • Front desk (limited hours)
  • Concierge
  • No smoking on site
Kenect Phoenix offers 380 accommodations. This Phoenix aparthotel provides complimentary wireless Internet access. Fridges and microwaves are provided.

Languages

English

Similar properties

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Toilet paper

Laundry

  • Laundromat nearby

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Virtual front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 380 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

Property Registration Number 82-5483344

We should mention

  • Pool access available from 6:00 AM to midnight

Property is also known as

Kenect Phoenix Phoenix
Kenect Phoenix Aparthotel
Kenect Phoenix Aparthotel Phoenix

Frequently asked questions

What is the cancellation policy at Kenect Phoenix?

Kenect Phoenix offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Kenect Phoenix have a pool?

Kenect Phoenix has an outdoor pool. The pool is open 6:00 AM to midnight.

Is there a free airport shuttle available at Kenect Phoenix?

No, Kenect Phoenix does not offer an airport shuttle service.

What time are check-in & check-out at Kenect Phoenix?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Kenect Phoenix?

No, pets are not allowed.

Kenect Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 181 reviews
Rating 8 - Good. 29 out of 181 reviews
Rating 6 - Okay. 18 out of 181 reviews
Rating 4 - Poor. 7 out of 181 reviews
Rating 2 - Terrible. 12 out of 181 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catalaya

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
If you want a great downtown stay this is the place to be.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. It was clean and the gentleman who checked us in was amazing. The one thing that I did not like was we couldn't get a later check out then 10am. It is very early for checking out. Especially when our flight is at 5pm
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Business traveller
Liked: Room comfort

Great Place

I enjoyed staying at Kenect , the enviorent was clean . The only downside was that there was no option for parking .
Stayed 5 nights in Apr 2025

8/10 Good

Alonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
a great option to stay in Phoenix downtown
Stayed 2 nights in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Concierge was so nice and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Billie

Business traveller
Liked: Cleanliness, room comfort

Fast problem-solving and wonderful sevice!

When I arrived, I was originally assigned a unit that was being used for storage. They quickly got me switched to another unit for the night and then moved me to a larger, upgraded unit the next morning. Everyone was lovely and welcoming, and very accommodating. My overall stay was wonderful, even with the small blip with check-in!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bobby, Mandan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and very convenient. Affordable price for the amount of quality. I'd stay again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Izabel

Liked: Cleanliness, room comfort

5/5

Great spot, very central and has every amenities needed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Irwin, Malvern

Stayed 2 nights in Jan 2025

10/10 Excellent

Father James

Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ayahiro

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Abbie

Business traveller
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, room comfort

Great place to stay

Great place to stay... very conveniently located. Staff very helpful and accessible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
I loved the clean beautiful apartment. I had come for QuiltCon2025 and could easily walk to the Convention Center and felt very safe in the neighbourhood. An easy walk to Matt’s Big Breakfast ❤️ which I did twice! The roof top pool and view where lovely, I enjoyed the coffee station on the main floor where you can choose hot chocolate or your favourite coffee from freshly ground beans. I would definitely stay here again.
Stayed 4 nights in Feb 2025

4/10 Poor

john

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Disappointing

The WiFi was very poor... the reception to my room didn't work and they told me to try the rooms next door, one of which "worked" intermittently. The window only had a sun shade, no curtains, and it let a lot of light through making it very difficult to sleep. This was frankly unbelievable. It took at least 10 minutes to get reasonably hot water for a shower. It does, however, have a good location. The price is good compared to other hotels in the area, but not worth it given the deficiencies.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness

Real or Imagined

We were there for a distributor show. We made 3 reservations last November, but a couple weeks before the event the show informed us that only two people would be allowed to attend the show. We canceled the third reservation as a result, but it was non-refundable, so we were out $736.20 before ever arriving. The facility is quite beautiful. A few major complaint- a pullout sofa bed instead of a regular bed is unacceptable to a frequent traveler for a room over $200.00. A full-sized bed is necessary. Also, the office mezzanine area is wonderful, but travelers also like to work in their rooms. No table, or at least higher stool chairs to use the countertop is a major miss. Lastly, if you are going to supply containers for shampoo, conditioner and body wash, please check them for operability, as the conditioner would not come out and the body wash was barely able to get out. The best part of the stay were the desk staff and cleaning people's demeanors. They are all terrific!
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay. Clean, modern, quiet, centrally located. Short walk to Valley Metro Rail. Rooftop pool was a great feature.
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, room comfort

Lovely but odd communication

The most important thing to know about Kenect Phoenix is that it doesn't function like a regular hotel. As far as I can tell in the building there are co-working spaces, apartments and hotel rooms. It was almost like it was a collection of air-bnbs. One way that this effected me is that it doesn't have a normal front desk that is staffed 24-7, All check in and out information came via email. Also the phone number I had called a switchboard offsite that didn't know what wi-fi network or password to use. The room and building were very clean and in great condition. The concierges were very friendly. The kitchenette had plenty of dishes and cookware. It was almost like I had a temporary apartment, But like an apartment it wasn't clear who to call if I wanted another blanket or needed a hand.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Genevieve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room had a weird smell but other than that it was clean and everything worked. They have an in-unit washer and dryer and even provide detergent. Downtown PHX is rather industrial but there were a lot of good dining options within walking distance. We felt safe the whole time. The gym only had two treadmills and one of them wasn't working hence only 4 stars on the property condition.
Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025