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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Hotel in Surprise with free breakfast and fitness centre

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Studio, 1 King Bed, Accessible, Non Smoking
Lobby
Outdoor pool
Standard Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Housekeeping
The current price is AU$191
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
14783 W Grand Ave, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    ‪10 min walk‬
  • Surprise Stadium
    ‪5 min drive‬
  • Luke Air Force Base
    ‪16 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queen beds nonsmoking

Standard Room

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

One king studio sofabed nosmoking

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

Two qns studio sofabed nosmoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Surprise

At Hampton Inn & Suites Phoenix-Surprise you'll be within a 15-minute walk of Banner Del E Webb Medical Center and 2.9 km (1.8 mi) from Fred Kuentz Center. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Free full breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 20-minute drive of this Surprise hotel include State Farm Stadium and Peoria Sports Complex.

What's nearby

  • Banner Del E Webb Medical Center - 10 min walk - 0.9 km
  • Surprise Stadium - 5 min drive - 3.8 km
  • Peoria Sports Complex - 15 min drive - 16.6 km
  • Luke Air Force Base - 16 min drive - 17.3 km
  • State Farm Stadium - 21 min drive - 24.0 km

Getting around

  • Sky Harbor International Airport (PHX) - 42 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪Circle K - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and fitness centre
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square metres) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq. m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Holiday Inn Express Surprise by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,017 reviews
The price is AU$184
includes taxes & fees
30 Sept - 1 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Phoenix-Surprise?

Hampton Inn & Suites Phoenix-Surprise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on 5 Oct 2025 start from AU$190.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Phoenix-Surprise?

Yep, Hampton Inn & Suites Phoenix-Surprise has a free self car park.

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Hampton Inn & Suites Phoenix-Surprise has an outdoor pool. The pool is open 8 AM to 10 PM.

Is Hampton Inn & Suites Phoenix-Surprise family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn & Suites Phoenix-Surprise is a hit with families.

Does Hampton Inn & Suites Phoenix-Surprise serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Phoenix-Surprise?

No, Hampton Inn & Suites Phoenix-Surprise does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

pablo

Jessica at the front desk was very friendly and helpful in guiding me on some questions about the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. The breakfast was always well stocked with breakfast items. The front desk very friendly and helpful.
Stayed 8 nights in Jun 2025

6/10 Okay

Tonya

Travelled with family
Nothing special, normal hotel. House keeping didn’t leave correct number of towels and didn’t refill the body wash.
Stayed 3 nights in Jun 2025

8/10 Good

Dico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. Breakfast is very good. Rooms are spacious. Unfortunately we had someone above us who woke us up at 5:30am and kept us up at night. I had to complain four times until there was help. I would never stay here again without being on the top floor.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Super clean nice
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Arcelia

Liked: Cleanliness, property conditions & facilities
The staff was friendly, the breakfast was great, but I had requested a bottom floor room, my husband wrars a special boot for a broken ankle and is claustrophobic. He cannot go in an elevator. So, I specifically left a not on Expedia and even called the hotel directly, they said the best they could do was the 2nd floor. When I got to the property, all they had was 3rd floor available. So, my husband had to climb 3 floors of stairs. Ended up with lots of pain on his foot. I wish they would may special accommodations for these situations or at least say they don't have a room available with time so that i can look at a different hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcia, Yuma

Liked: Cleanliness, property conditions & facilities
Convenient location hotel is very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dr. David B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can tell what kind of stay I will have at a hotel based on first impressions. Exterior, beautiful. Reservation desk - when you are greeted with a smile, it’s already starting out to be a great visit. Young lady at the desk always had a smile (genuine) and I loved it. The room was great! Clean, beds comfortable, all around perfect. We didn’t do breakfast, but I heard from other guest that it was delicious. There is a railroad track not to far from the hotel, but I wouldn’t have noticed. It wasn’t loud at all. We will keep this hotel in our favorites.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine, Kingwood

Liked: Cleanliness, property conditions & facilities
Friendly service, clean rooms,
Stayed 1 night in Jun 2025

10/10 Excellent

Georgette, Vista

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with good staff.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. The price was extremely reasonable. The location is very convenient for me with the highway nearby. The hotel and my room were very clean and tidy. Service and staff were excellent. Breakfast was also excellent.
Stayed 1 night in May 2025

10/10 Excellent

Fern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff excellent. Traveling with disabled individual and provided appropriate roo. Then asked, in the event of an emergency, what help would she need. No one has EVER asked that. Very impressed. Two women traveling alone and felt quite safe in location. Room very spacious. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Husband forgot to pack his razor and at the customer service desk, they provided a razor and a small can of shaving cream. This customer service is above and beyond what is expected.
Stayed 2 nights in May 2025

10/10 Excellent

kevin

Stayed 2 nights in May 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided what we needed and hoped for on our visit.
Stayed 2 nights in May 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too loud

All was amazing except the air unit was so loud
Stayed 1 night in May 2025