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4.8 out of 5

"Nice but expensive, feels old colonial comfortable " More

By a verified traveller on Mon 07 Jan 2019

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Hotel Description

A luxury stay in the heart of Phnom Penh awaits you at Raffles Hotel Le Royal. Within just a 15-minute stroll, you'll find popular places like Riverside and Central Market. Highlights at this romantic hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 175 rooms feature free WiFi, separate bathtubs and showers, and ceiling fans. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like rainfall showerheads, bathrobes, and slippers to enhance your stay. Additionally, safes, hair dryers, and phones are available.

A relaxing visit to Raffles Spa can include Thai massages, sports massages, and aromatherapy along with access to the sauna and steam room. The fine-dining restaurant, Restaurant Le Royal, is open for lunch and dinner. Elephant Bar is the hotel's own bar. Enjoy the nightclub, fitness center, kids' swimming pool, and pool loungers. 7772 square feet (722 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 5-star Daun Penh hotel, attractions include Phnom Penh Night Market and National Museum of Cambodia.

Room, 1 Double Bed (State Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$327* Per night/room 1 Nov. - 2 Nov.

Suite, 1 King Bed, Pool View (Landmark Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Single Bed, Pool View (State Room)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Raffles Hotel Le Royal ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Raffles Hotel Le Royal

Everyone (5) Couples (5)
4 out of 5
Nice but expensive, feels old colonial comfortable

Posted by on 7 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Hotel Manager

Thank you for your kind and warm rating, I will gladly share your lovely comments about our Colonial hotel and service with our team, Sincere regards, Dennis de Groot Hotel Manager

5 out of 5

Classic Raffles

Quality service and location. Breakfast was outstanding, especially the Bloody Mary drinks

Posted by , from Sydney Australia on 19 Nov. 2015

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Comment from Hotel Management

23 Nov. 2015 by Cyrille Carmona Hotel Manager Raffles Le Royal

Dear Tony, We are delighted to hear that you enjoyed your stay with us. We hope to welcome you soon again so you can enjoy another bloody mary. Warm Regards Cyrille Carmona Hotel Manager

4 out of 5

Good hotel, good reputation, not value for money.

Good location and services. Dont take a room near liftwell. Dont believe real value for the money. Alternatives available. Expensive with not entertainment or mid level restaurant. Only fine dining !!

Posted by on 11 Oct. 2015

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Comment from Hotel Management

13 Oct. 2015 by Hotel Manager

Dear valued guest, I am sorry to hear that your stay was not satisfactory and sincerely apologize for the inconvenience that you had experienced. We appreciate your support and I certainly hope to personally welcome you back to our hotel. Kind Regards Cyrille Carmona Hotel Manager

5 out of 5
Pros: It is truly a beautiful place to stay. If you get a chance for a spa treatment, I'd recommend it.
The food was excellent in both restaurants.

Posted by , from Australia - NSW - Sydney on 10 Oct. 2014

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5 out of 5
Pros: Location & staff
Cons: Trying to upsell to a suite upon arrival. Why not upgrade a create a great impression?
Elephant Bar is a great place to relax

Posted by , from Australia - VIC - Melbourne on 29 Jun. 2014

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Comment from Hotel Management

29 Jun. 2014 by

Dear Michael, Many thanks for your kind comments about your recent visit. It was our pleasure to welcome you to our hotel, and we hope you will visit us soon again. Please do be in touch personally and allow me to assist with a comfortable room when you return to Phnom Penh. With kind regards, Gerrit H Thesing Director of Rooms

5 out of 5
Pros: Graciousness of the staff and interior design
Cons: I didn't have time to stay longer...
Location: Outstanding
Facilities: Outstanding; Value: Amazing; Service: Flawless; Cleanliness: Immaculate; It was perfect it every way.

Posted by , from New Zealand - Auckland on 22 May 2014

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Comment from Hotel Management

22 May 2014 by

Dear Angela, Many thanks for your kind review and the compliments to our staff following your recent visit to Phnom Penh and your stay with us at the Raffles Hotel Le Royal. We hope we will have the pleasure of welcoming you back in the near future. With kind regards, Gerrit H Thesing Director of Rooms

5 out of 5
Pros: The service was excellent. the staff new your name
Cons: Breakfast poor value at $30 US per person

Posted by , from Australia - NSW - Sydney on 31 Oct. 2013

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5 out of 5
Pros: Pool and selection at breakfast
Cons: Shower - size was a bit small given overall size of bathroom and I couldn't get a nice flow of water from showerhead
Facilities: Outstanding; Value: Amazing; Service: Flawless; Cleanliness: Beautiful;

Posted by , from Australia - VIC - Bendigo on 11 Aug. 2013

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5 out of 5
Pros: Gorgeous buildings and great range of facilities, stunning service, every little detail thought of, breakfast buffet to die for
Cons: That we couldnt afford to stay longer
Location: Great
Facilities: Top of the line; Value: Not cheap but very classy; Service: Phenomenal; Cleanliness: Beautiful;

Posted by , from New Zealand - Wellington on 29 Jul. 2013

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5 out of 5
Pros: Decor and friendliness of staff
Cons: Internet
Location: Perfect
Facilities: Internet no good in rooms; Value: Bargain; Service: Remarkable; Cleanliness: Spotless; Near tourist area within walking distance

Posted by , from Australia - VIC - Melbourne on 29 Apr. 2013

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Property Features

Raffles Hotel Le Royal offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7772 square feet (722 square meters) and includes conference space. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Raffles Hotel Le Royal. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Colonial Phnom Penh hotel.

  • 175 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 7772 sq ft of conference space
  • 722 sq m of conference space
  • Built in 1929
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Phnom Penh Intl. Airport (PNH) (10.1 km / 6.3 mi)
  • Train station: Phnom Penh Railway Station (0.6 km / 0.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Raffles Hotel Le Royal offers 175 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Children's robes
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Le Phnom 1929 - This restaurant overlooks the garden.

Restaurant Le Royal - Overlooking the pool and garden, this fine-dining restaurant serves lunch and dinner. Open daily.

Elephant Bar - This bar overlooks the garden and specializes in international cuisine. Happy hour is offered. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Spa Services

  • Facial treatments
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Steam room in spa
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Raffles Hotel Le Royal

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No cots (infant beds) available
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Number of children who can stay for free – 2
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 for adults and USD 12 for children (approximately)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raffles Hotel Le Royal
  • Raffles Hotel Le Royal Phnom Penh
  • Raffles Hotel Royal
  • Raffles Le Royal
  • Raffles Le Royal Phnom Penh
  • Raffles Royal
  • Raffles Royal Hotel
  • Royal Raffles
  • Raffles Hotel Royal Phnom Penh
  • Raffles Royal Phnom Penh
  • Raffles Hotel Phnom Penh
  • Raffles Hotel Le Royal Hotel
  • Raffles Hotel Le Royal Phnom Penh
  • Raffles Hotel Le Royal Hotel Phnom Penh

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas is limited to 24 hours per day.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.