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Hotel Description

A luxury stay in the heart of Phnom Penh awaits you at Palace Gate Hotel & Resort. Within steps you'll find Riverside and Royal Palace within a short 5-minute stroll. Highlights at this family-friendly hotel include 2 poolside bars, a full-service spa, and a restaurant.

You can enjoy plasma TVs with cable channels, and all 105 soundproofed rooms feature free WiFi, MP3 docks, and sitting areas. Nice touches to enhance your stay include bathrobes and slippers, while memory foam beds and premium bedding invite a good night's rest. 24-hour room service, DVD players, and coffee/tea makers are also available.

A day of pampering at Senses Spa can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and hydrotherapy. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, spa tub, and sauna. Business travelers can take advantage of a 24-hour business center and conference space. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Phnom Penh City Centre hotel include Cambodia-Vietnam Friendship Monument and National Museum of Cambodia.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$130* Per night/room 29 Sep. - 30 Sep.

Apsara Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apsara Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Deluxe Twin with View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royal Suite Twin Room with Balcony-Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royal Suite Double Room with Balcony-Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Palace Gate Hotel & Resort ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palace Gate Hotel & Resort

Everyone (2)
5 out of 5
A good location near riverside. Staff were helpful and obliging.

Posted by on 13 Aug. 2019

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5 out of 5
A fabulous experience. I would thoroughly recommend this hotel!

Posted by on 7 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Thy Sothea

Dear Valued Guest, Thank you so much for choosing Palace Gate Hotel & Resort to stay during your trip to Phnom Penh Cambodia. We are very glad to know that you enjoyed your stay with us. We look forward to welcoming you back and be at your service soon again. Yours Sincerely, Thy Sothea General Manager Palace Gate Hotel & Resort

Property Features

Palace Gate Hotel & Resort offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 4 meeting rooms available. A fitness center, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

  • 105 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 bars by the pool
  • 150 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Phnom Penh Intl. Airport (PNH) (12.1 km / 7.5 mi)
  • Train station: Phnom Penh Railway Station (3 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Palace Gate Hotel & Resort offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Memory foam beds
  • MP3 dock
  • Day bed
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Palace Gate Hotel & Resort has a restaurant on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 20
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 15
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Gate Hotel Resort Phnom Penh
  • Palace Gate Hotel Resort
  • Palace Gate Phnom Penh
  • Palace Gate
  • Palace Gate & Phnom Penh
  • Palace Gate Hotel & Resort Hotel
  • Palace Gate Hotel & Resort Phnom Penh
  • Palace Gate Hotel & Resort Hotel Phnom Penh

You should know

  • Palace Gate Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.