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Aparthotel

Palace Gate Hotel & Residence by EHM

Property class: 4

Photo gallery for Palace Gate Hotel & Residence by EHM

A spacious lobby with high ceilings, a reception desk, and a chandelier.
A spacious living room with high ceilings, a chandelier, a fireplace, and large windows.
A balcony with a glass table and chairs, overlooking a cityscape with traditional buildings and a temple.
A large indoor swimming pool with a tiled floor, surrounded by beige sofas and potted plants.
A yellow auto-rickshaw parked in front of a grand building with a balcony and large potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$73
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Place, Independence Monument
    ‪7 min walk‬
  • Place, Royal Palace
    ‪7 min walk‬
  • Place, Riverside
    ‪9 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪58 min drive‬

Room options

View all photos for Studio Double

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view of buildings.

Studio Double

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Suite

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table with a bowl of fruit.

King Suite

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Presidential 2-Bedroom Suite

A neatly made bed with white and blue pillows, a dark headboard, and a view of the city through a window with curtains.

Presidential 2-Bedroom Suite

  • River view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Studio Twin

A hotel room with two beds, a sofa, a small table, and a balcony.

Studio Twin

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Family 2-Bedroom Suite

A hotel room with a large bed, a television, an air conditioning unit, and a balcony with curtains.

Family 2-Bedroom Suite

  • City view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Premier Double

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a balcony with curtains.

Premier Double

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Phnom Penh

Palace Gate Hotel & Residence by EHM puts you in the heart of Phnom Penh, connected to a shopping centre and within a 20-minute stroll of Royal Palace and Independence Monument. Highlights at this Art Deco aparthotel include a full-service spa, a restaurant and an indoor swimming pool. .Each apartment is soundproofed and features an LED TV with cable channels, along with free WiFi, free wired Internet and a fireplace. A kitchenette comes with a fridge, a microwave and a dishwasher, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead, slippers and free toiletries. A balcony, room service and a coffee/tea maker are also available. Private bathrooms are not en suite. .A pampering day can include deep-tissue massages and Thai massages. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Phnom Penh City Centre aparthotel include Riverside and NagaWorld Casino.
View more Aparthotels in Phnom PenhOpens in a new window

What's nearby

  • Cambodia-Vietnam Friendship Monument - 3 min walk - 0.3 km
  • Independence Monument - 7 min walk - 0.6 km
  • Royal Palace - 7 min walk - 0.6 km
  • Riverside - 9 min walk - 0.8 km
  • NagaWorld Casino - 9 min walk - 0.8 km

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Techo Intl. Airport (KTI) - 44 min drive

Restaurants

  • ‪Flowers Taproom And Bistro - ‬10 min walk
  • ‪Brown Coffee And Bakery (In front of Botumvatey Temple) - ‬4 min walk
  • ‪streetfood near MOE - ‬7 min walk
  • ‪Banana Tree Restaurant - ‬10 min walk
  • ‪Jom Kopi - ‬8 min walk

About this property

Palace Gate Hotel & Residence by EHM

Palace Gate Hotel & Residence by EHM offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Palace Gate Hotel & Residence by EHM. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Phnom Penh aparthotel.

  • 1 building
  • 54 guestrooms or units
  • 9 levels
  • Built in 2013
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Palace Gate Hotel & Residence by EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 30 per day

Bathroom

  • 1 detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palace Gate Hotel & Residence by EHM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Frequently asked questions

What is the cancellation policy at Palace Gate Hotel & Residence by EHM?

Palace Gate Hotel & Residence by EHM offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palace Gate Hotel & Residence by EHM?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Residence by EHM on 30 Oct 2026 start from AU$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palace Gate Hotel & Residence by EHM?

Yep, Palace Gate Hotel & Residence by EHM has a free self car park.

Is there a spa on site at Palace Gate Hotel & Residence by EHM?

Yep, there is an onsite spa at Palace Gate Hotel & Residence by EHM. You'll enjoy services like Thai massages.

Does Palace Gate Hotel & Residence by EHM have a pool?

Palace Gate Hotel & Residence by EHM has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Palace Gate Hotel & Residence by EHM?

This property features a full-service spa, as well as late-night room service and a fireplace.

What makes Palace Gate Hotel & Residence by EHM a romantic place to stay?

Late-night room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Palace Gate Hotel & Residence by EHM.

Is Palace Gate Hotel & Residence by EHM family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Palace Gate Hotel & Residence by EHM is a hit with families.

Does Palace Gate Hotel & Residence by EHM serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Palace Gate Hotel & Residence by EHM?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palace Gate Hotel & Residence by EHM?

Yep, you can grab a meal at Palace Gate Hotel & Residence by EHM's onsite restaurant.

What time are check-in & check-out at Palace Gate Hotel & Residence by EHM?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palace Gate Hotel & Residence by EHM?

No, pets and service animals are not allowed.

Palace Gate Hotel & Residence by EHM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 386 reviews
Rating 8 - Good. 92 out of 386 reviews
Rating 6 - Okay. 29 out of 386 reviews
Rating 4 - Poor. 7 out of 386 reviews
Rating 2 - Terrible. 11 out of 386 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great breakfast and great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was a great stay in a beautiful hotel at a prominent location. The staff and services were five star! Thank you.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staffs friendly and helpful, room is clean, breakfasts is really good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Second time staying at this location. And the staff were fantastic and very helpful. Will definitely come back. Thank you 😊
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff friendly, clean , breakfast good
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Friendly staffs , good breakfast and close to everything.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
You don't need any other hotel, Breakfast 1st class including full English. Short walk to most places, You won't be disappointed.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I like the place clean, Staff are friendly, love the smell. But......the address is mixed up. Other the that everything is perfect.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
a perfect visit all around
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and excellent service from staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and food is tasty.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
beautiful place, very convenient location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Travel w family of 5. Would recommend family suite
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Highly recommend this hotel. Very attentive staff that provide exceptional service.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful and ensured we had a positive experience
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very quiet and the bed was great. We go to hotels to sleep and this one worked great
Stayed 2 nights in Oct 2024