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4.1 out of 5

"Phnom Penh is an interesting city on many levels and we enjoyed our stay. This hotel is conveniently located and this enabled us to get around easily ... " More

By a verified traveller on Sun 19 Mar 2017

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Hotel Description

Frangipani Royal Palace Hotel places you in the center of Phnom Penh, steps from National Museum of Cambodia and within a short 5-minute stroll of Riverside. Highlights at this Art Deco hotel include 2 coffee shops/cafés, a full-service spa, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 72 soundproofed rooms feature free WiFi, fireplaces, and free newspapers. Minibars provide refreshments, and room service makes dining in an option. Additionally, free bottled water, safes, and hair dryers are available.

A day of pampering can include massages and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Frangipani Royal Caffe, serves international cuisine and is open for breakfast, lunch, and dinner. Frangipani Royal Sky Bar is the hotel's own rooftop bar. Business amenities include a conference center, a meeting room, and a business center. Additionally, you'll find an outdoor swimming pool, free WiFi in public areas, and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 4-star Phnom Penh City Centre hotel include Royal Palace and Silver Pagoda.

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$91* Per night/room 27 Feb. - 28 Feb.

Royal Palace View Garden Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royal Palace View Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Frangipani Royal Palace Hotel ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Frangipani Royal Palace Hotel

Everyone (5) Couples (2) Family (1)
3 out of 5

Great location

Pros: Location, friendly staff, good views from dining room and rooftop bar.
Cons: Breakfast buffet very poor, limited choices and no variation during our 4 day stay. Room needs more clothes storage and at least one chair.
Location: Hotel well located near to Royal Palace, National Museum and waterfront. Plenty of restaurants within walking distance.
Phnom Penh is an interesting city on many levels and we enjoyed our stay. This hotel is conveniently located and this enabled us to get around easily on foot to places of interest to us without the need for tuk tuks. We took a private tour to the Killing Fields and Tuol Sleng prison, our primary reason for visiting Phnom Penh. Although this was moving and challenging, we are pleased to have had the opportunity to show respect for those who suffered and died under the Khmer Rouge.

Posted by , from Vietnam on 19 Mar. 2017

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2 out of 5

Shabby for the price

Pros: staff enthusiastic and tried to please.
Location: location is relatively quiet and close to waterfront, close to meuseum.
Looked a lot better on the page than it is. Cold water pumped hot gravity fed, makes for an interesting shower, 7 th floor noise due to staff / customers dragging furniture about the pool/ restaurant. don't expect same day laundry or within 24 hours. not going to happen.

Posted by , from N.T Australia on 13 Jun. 2016

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4 out of 5

Lovely quiet location

Great location right next to the Palace, the river & the Foreign Corresponents Club. Good facilities, capable staff & a good breakfast but the best feature is a fabulous rooftop pool & bar. Spectacular.

Posted by , from Sydney on 6 Apr. 2016

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4 out of 5
Pros: Views to Kings Palace, rooftop bar & swimming pool
Cons: Cheap decor & furniture
Facilities: Modest; Value: Economical; Service: Courteous; Cleanliness: Pleasant; Close to all atractions

Posted by , from Australia - WA - Perth on 18 Nov. 2014

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5 out of 5
Pros: Great location with eateries and attractions and local life at the doorstep.
Cons: The room was cool with air con but the interior of hotel was always a sauna!
Location: Wonderful
Facilities: Good; Value: Economical; Service: Remarkable; Cleanliness: Spick and span; Tuk-tuks and street vendors right there- great atmosphere. The staff were great to talk to unlike bigger hotels.

Posted by , from Australia - VIC - Regional VIC on 10 Jun. 2014

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5 out of 5
Pros: Location, great buffet, lovely airy room.
Cons: Nothing

Posted by , from Australia - NSW - Newcastle on 5 May 2014

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5 out of 5
Pros: Location
Cons: Air conditioner didn't work
Location: Perfect

Posted by , from Australia - VIC - Melbourne on 2 Sep. 2013

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5 out of 5
Pros: The outstanding staff and the contribution back to the community
Cons: Having to leave
Location: Just right
Facilities: Above average; Value: Affordable; Service: Phenomenal; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 20 Dec. 2012

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Property Features

Frangipani Royal Palace Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafés and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center, limo/town car service, and a meeting room. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Frangipani Royal Palace Hotel. An area shuttle within 15 km and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • 2 coffee shops
  • Built in 2012
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Phnom Penh (PNH-Phnom Penh Intl.) (10.4 km / 6.5 mi)
  • Train station: Phnom Penh Railway Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle, area shuttle within 15 km, ferry terminal shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Frangipani Royal Palace Hotel offers 72 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. 24-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in July 2015.

  • Fireplace
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Frangipani Royal Caffe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Frangipani Royal Sky Bar - This rooftop bar overlooks the pool and garden and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Frangipani Royal SkyLoung - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pets

  • Pets and service animals are not allowed at Frangipani Royal Palace Hotel

Policies

Please note this property does not permit visitors in guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • UnionPay
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 12 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frangipani Palace
  • Frangipani Palace Hotel
  • Frangipani Royal Hotel
  • Frangipani Royal Palace
  • Frangipani Royal Palace Hotel
  • Frangipani Royal Palace Hotel Phnom Penh
  • Frangipani Royal Palace Phnom Penh
  • Frangipani Royal Palace
  • Frangipani Royal Palace Hotel Hotel
  • Frangipani Royal Palace Hotel Phnom Penh
  • Frangipani Royal Palace Hotel Hotel Phnom Penh

You should know

  • Frangipani Royal Palace Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.