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Willow Grove by IHG

Property class: 2

Photo gallery for Willow Grove by IHG

A hotel lobby with multiple seating areas, a counter with coffee machines, and a buffet with various food items.
A multi-story hotel with a covered entrance, brick facade, and landscaped garden.
A hotel room with a teal sofa, a framed abstract painting, a television, and a patterned carpet.
A reception desk with a green leaf wall mural, a wooden counter, and a white towel stack.
An outdoor patio with a brick floor, a table with chairs, and a seating area with a sofa and a small table.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk
The current price is AU$133
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
3900 Commerce Ave Building B, Willow Grove, PA, 19090
  • Place, Power Line Trail Horsham Trailhead
    ‪4 min drive‬
  • Place, King of Prussia Mall
    ‪27 min drive‬
  • Place, Philadelphia Museum of Art
    ‪47 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪57 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds

A hotel room with a large bed, a bedside table with a phone, a painting on the wall, and a window with curtains.

Studio Suite, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Studio Suite

A bed with white bedding and pillows against a wooden headboard.

Studio Suite

  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Studio Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a phone, and a window with curtains.

Studio Suite, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

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  • Breakfast included
  • Pet-friendly
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  • Free Wi-Fi
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The price is AU$136
includes taxes & fees
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About the area

Willow Grove

At Willow Grove by IHG, you'll be 3.7 km (2.3 mi) from Willow Grove Park Mall and 5.1 km (3.2 mi) from Wings of Freedom Aviation Museum. Highlights at this hotel include free self-parking, a 24-hour gym and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find express check-in and express check-out. .Attractions within a 30-minute drive of this Willow Grove hotel include Parx Casino and Racetrack and Temple University.

What's nearby

  • Power Line Trail Horsham Trailhead - 4 min drive - 1.4 km
  • Sesame Place - 26 min drive - 30.0 km
  • King of Prussia Mall - 27 min drive - 28.2 km
  • Peddler's Village - 31 min drive - 38.3 km
  • Philadelphia Museum of Art - 47 min drive - 47.7 km

Getting around

  • Willow Grove Station - 4 min drive
  • Blue Bell, PA (BBX-Wings Field) - 25 min drive

Restaurants

  • ‪Subway - ‬15 min walk
  • ‪Wawa - ‬18 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪P.J. Whelihan's Pub & Restaurant - ‬18 min walk

About this property

Willow Grove by IHG

Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. Willow Grove by IHG also features a 24-hour fitness centre, express check-in, and express check-out. Free self parking is available.

This Willow Grove hotel is smoke free.

  • 76 guestrooms or units
  • Conference rooms
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • No smoking on site
Willow Grove by IHG offers 76 accommodations with air conditioning. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps).

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Comfort Inn Horsham - Philadelphia
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is AU$136
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

More

  • Smoking not allowed

Room amenities

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Frequently asked questions

Is parking available at Willow Grove by IHG?

Yep, Willow Grove by IHG has a free self car park.

How much does it cost to stay at Willow Grove by IHG?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Willow Grove by IHG on 6 Dec 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Willow Grove by IHG?

No, Willow Grove by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Willow Grove by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Willow Grove by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 74 reviews
Rating 8 - Good. 15 out of 74 reviews
Rating 6 - Okay. 15 out of 74 reviews
Rating 4 - Poor. 7 out of 74 reviews
Rating 2 - Terrible. 8 out of 74 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Amenities
It’s a good comfortable suites.and good location.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room were in okay shape but I guess that’s guest were smoking weed and everytime we came back to the second floor it smell like weed. We were there for a week and did not know we had to ask for room service but when asked they were on top of it. Convenient location.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the offered upgrade to a suite. This is an older lodging, yet a solid bargain. Lots of pillowes and an excellent bed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Good location. Great breakfast.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean and very comfortable. The television did not work and it was difficult to contact the staff to find out if it could be fixed. The staff did offer a different room, but said there was no one to fix the TV until the next morning, it didn’t matter because we were there a short time anyway otherwise all good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The hotel was clean and the room was quiet. We requested extra pillows and were told they were not available. Otherwise it served our purpose and we would stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities
The room was clean not spotless. The staff were nice. The breakfast was ok no ketchup for the scrambled eggs. Check in and check out was easy. I would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
comfort
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
The was clean until going in the bathroom. In the bathroom there was a used rag hanging on the shower
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Clean, bathroom clean, bigger room no floor mat. Better than my expectations
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Broken pool.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ez check in. Clean rooms. Decent continental breakfast. no loud noises. Ez parking.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
This place looked like the seventies old and fallen apart
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Snow storm
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
I was traveling with a germs phobic person so I was pleased after her inspection of the room that she felt it was clean. This was my second time at this location and the clean situation was better. The young man at check in was better. The quality of breakfast is still not good and they should use better quality coffee and food. We opted to go to a cute place around the corner called corner bakery. Excellent staff and great coffee and food. No POOL still! If you require assistance for disability state at beginning of reservation because changes are not likely to happen. Key card mis haps occur requiring a trip to the desk too often. Price very reasonable and other guests were friendly. Area great and local to lots of drivable options.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel needs a lot of updates Stuff needs to be trained in customers service. Don't text when customers staining and waiting just to drop the keys Food should be better, no appl juice in the pitcher with "orange juice " stickers. Pillows way too soft No bodywash and handle shower All rest is OK
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service
This place canceled my reservation without notification after I told them ahead of time I would be late due to a conference. I even offered to pay in advance. They said no need to do that. I came back and they had canceled my reservation. The customer service in this case was terrible.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Overall, we had a pleasant stay at the hotel. The staff and general experience were positive, and everything worked as expected. However, the hotel is showing its age, and it would really benefit from some renovation or modernization. We also appreciated the breakfast that was offered. It was nice overall, especially the freshly made waffles, which were a highlight. The only issue that significantly affected our comfort was the noise from the bathroom ventilation system. The fan produced a constant sound, similar to a distant helicopter, which was noticeable both day and night and made it harder to relax. With some updates and attention to this issue, the experience could be much better.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Disliked: Cleanliness
.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
The staff was very courteous. The room was ok clean wise. I love that they have vinyl flooring now but it was a little dirty and there was a framed picture that had been taken off but you could see the broken piece left on the wall. Kind of odd. The amenities were fine. The price and the friendliness at check in, the cleanliness of the breakfast area was also nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
They could do a better job with the breakfast options. That was not cage free eggs, where is the fruit?!
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service
We arrived for breakfast around 9:00am and there was almost nothing left. The hotel was not prepared for the high occupancy of the thanksgiving holiday. In addition, our keys needed to be reactivated every time we got out of the hotel.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I recently stayed at the Willow Grove Suite in Philadelphia. The room itself was comfortable and the location was convenient, which made getting around the city easy. However, there were a few things that could have been better. There was no room service available during my stay, which was disappointing and a bit inconvenient. Breakfast was provided, but it was just okay, nothing special and could definitely use some improvement. Overall, it was a decent stay, but there’s room for upgrades in service and amenities.
Stayed 5 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
When I was planning this trip to Philadelphia, I believe I was looking at another hotel and selected this one by mistake and didn’t realize it until I arrived the day of the check-in I was put on the third floor and upon exiting the elevator it smelled like a greasy Indian buffet, which was an immediate turn off. The room itself was clean, but the bed was horrible. I actually needed to go see my chiropractor upon returning home other than sleeping or trying to sleep here and shower that’s all I did. I didn’t encounter any staff really but if I was going back to this area, I do not think I would select this hotel again purposely
Stayed 3 nights in Mar 2026