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Águas Palace Hotel

3.0 star property

Photo gallery for Águas Palace Hotel

Standard Room
Lobby sitting area
Balcony
Reception
Coffee and/or coffee maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is AU$94
includes taxes & fees
28 June - 29 June

Explore the area

View map
Rua Governador Eraldo Gueiros, 83 A, Centro, Petrolina, PE, 56304-580
  • Place, Rodeador Island
    ‪3 min walk‬
  • Place, Petrolina Cathedral
    ‪7 min walk‬
  • Place, Sao Francisco River Park
    ‪9 min walk‬
  • Airport, Petrolina (PNZ-Senador Nilo Coelho Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room

Individually decorated, desk, blackout curtains, iron/ironing board

Traditional Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Elite Room

Individually decorated, desk, blackout curtains, iron/ironing board

Elite Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Elite Room

Terrace/patio

Elite Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Petrolina

At Águas Palace Hotel you'll be within just a 10-minute stroll of Rodeador Island and Petrolina Cathedral. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, multilingual staff and luggage storage. .Places within a 15-minute walk of this 3-property class Petrolina hotel include Dom Malan Square and Sao Francisco River Park.

What's nearby

  • Rodeador Island - 3 min walk - 0.3 km
  • Petrolina Cathedral - 7 min walk - 0.6 km
  • Sao Francisco River Park - 9 min walk - 0.8 km
  • Antiga Estacao Ferroviaria da Leste Brasileira - 10 min walk - 0.9 km
  • Sao Francisco Valley University - 10 min walk - 0.9 km

Getting around

  • Petrolina (PNZ-Senador Nilo Coelho Intl.) - 17 min drive

Restaurants

  • ‪Bambuzinho Bar e Restaurante - ‬5 min walk
  • ‪Habib's - ‬6 min walk
  • ‪All Time Conveniência - ‬9 min walk
  • ‪O Casarão - Bar e Restaurante - ‬8 min walk
  • ‪Pizzaria Shalom - ‬16 min walk

About this property

Águas Palace Hotel

There's a restaurant on site. WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at Águas Palace Hotel.

Smoking is allowed in designated areas at this 3-star Petrolina hotel.

  • 1 building
  • 70 guestrooms or units
  • 7 levels
  • Built in 1998
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Lift
  • Smoking in designated areas
  • Dining venue
Águas Palace Hotel offers 70 air-conditioned accommodations with free toiletries and blackout curtains. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The price is AU$94
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Águas Palace Hotel Petrolina
Águas Palace Hotel
Águas Palace Petrolina
Águas Palace
Aguas Palace Hotel Petrolina, Brazil
Águas Palace Hotel Hotel
Águas Palace Hotel Petrolina
Águas Palace Hotel Hotel Petrolina

Frequently asked questions

Is there a free airport shuttle available at Águas Palace Hotel?

No, Águas Palace Hotel does not offer an airport shuttle service.

How much does it cost to stay at Águas Palace Hotel?

As of 13 June 2026, prices found for a 1-night stay for 2 adults at Águas Palace Hotel on 28 June 2026 start from AU$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a bar or restaurant at Águas Palace Hotel?

Yep, you can grab a meal at Águas Palace Hotel's onsite restaurant.

What time are check-in & check-out at Águas Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Águas Palace Hotel?

No, only service animals are allowed.

Águas Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 189 reviews
Rating 8 - Good. 57 out of 189 reviews
Rating 6 - Okay. 51 out of 189 reviews
Rating 4 - Poor. 15 out of 189 reviews
Rating 2 - Terrible. 9 out of 189 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Great value and terrific breakfast (many local people had me the breakfast was great and they did not lie!). It's clean and safe but the rooms are a little worn out. The shower head in my bathroom looked a little precarious but it worked for both hot and cold. The location is right downtown and there are lots of local shops and restaurants. I will definitely stay here again on my next visit.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 1 night in May 2024
Verified

10/10 Excellent

LUIZ HENRIQUE

Liked: Cleanliness, staff & service, amenities
Otimo
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Alessandro Max

Liked: Staff & service, room comfort
Disliked: Cleanliness
Tinha barata no banheiro, quando fui tomar banho e no quarto logo cedo pela manhã. Os funcionários são ótimos, eles são sempre solícitos.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LUIZ HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Adelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Excelente, para as nossas necessidades
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Tudo muito excelente
Stayed 1 night in Sep 2025
Verified

8/10 Good

Aldaires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito

Garagem pequena poucas vagas , sala da recepção pequena para o fluxo do momento do nisso check-in.. demais tudo bem ... cafe da ma ha excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpresa no café da manhã !!

Hotel limpo, arejado, organizado…entrega o que promete. Porém o real destaque é a funcionária ALICE (acho que é esse o nome)…ela fica no local do café da manhã… Se você se cruzar com ela, tenha certeza que seu dia será transformado pra muuuito melhor, uma pessoa doce, gentil e de um carisma incrível, se eu fosse dono de um Hotel, ela seria minha gerente !!!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei de um dia para o outro pois fui a trabalho, gostei do serviço oferecido
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Thyago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, ótimo café da manhã, conforto do quarto razoável. Bom custo benefício.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é antigo, senti falta apenas de tomadas perto das camas. Como o quarto é grande, a única tomada fica longe das camas na parede da janela e mesa para trabalho
Stayed 2 nights in May 2025
Verified

6/10 Okay

Ivanize

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Segurança.

Preço exorbitante para o que oferece. Porém amei o atendimento das meninas do café. Também observei que a segurança é comprometida a partir do momento em que chegamos e passamos direto pra o elevador, sem sermos questionados pelos recepcionistas (que mudam de acordo com seus turnos) sobre quem somos, em que quarto estamos hospedados, etc.
Stayed 3 nights in May 2025
Verified

4/10 Poor

NADIA

Disliked: Property conditions & facilities
Hotel fraquinho
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Maria de Nazaré

Liked: Cleanliness, staff & service
Equipe de atendimento excelente. Minhas únicas observações negativas são sobre a cama baixa e e colchão mole e a localização, tão central que parece o Brás ou Madureira. Mas mesmo assim é uma das melhores opções de hospedagem em Petrolina.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cleane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Amei o quarto onde fiquei. Tudo bem limpo, o café da manhã muito bom.Sai satisfeita pela atendimento, e os recepcionistas são pessoas maravilhosas. Grata.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Filipe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

MUITO A MELHORAR

Atendimento da recepção muito bom, pessoal educado, atencioso e rápido. Porém o quarto o ar condicionado não gela, a cama não é confortável, o travesseiro estava com mancha, apenas uma toalha no banheiro, não disponibilizam shampoo, condicionador. ELEVADOR dá um tranco na parada de cada andar, não aparenta segurança, e para um elevador essa fator é de fundamental importância.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaque para o café da manhã.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mauryceia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os quartos são muito confortáveis. Solicitei cobertores extras e fui prontamente atendida. O café da manhã tem uma variedade enorme de pães, sucos, e outros alimentos.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
O único atendente que merece parabéns é JOHN, ele entrou em contato antes oferecendo pacote e procurou resolver todos os meus problemas na estadia! Os outros atendentes pouco se interessavam e nem prestavam informações demonstrando desprezo ao cliente! Petrolina é uma cidade que está cada vez mais se desenvolvendo e merece atendentes mais simpáticos e que interagem de forma melhor com o cliente! Meus parabéns pela estadia são para John! Resolveu até problemas que não eram de seu turno!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
O ralo do banheiro cheirava mal.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fui muito bem atendido,todos os funcionários altamente educados .
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Paulo

Liked: Cleanliness
Disliked: Staff & service, amenities
Na chegada, funcionários da recepção mais interessados no jogo de futebol (na TV) do que em fazer o check-in. Nunca vi isso. Quarto bem precário - só 1 tomada para carregar celular, colchão velho (sem firmeza) e roupa de cama SEM lençol para cobrir - apenas a colcha que estava na cama. Ponto positivo: excelente café-da-manhã.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Celso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precisa muito melhorar

Hotel com mofo nas paredes do quarto e tb com tv Somente com 3 canais . Toalhas finas e preço alto para o que esse hotel oferece
Stayed 6 nights in Apr 2024
Verified

6/10 Okay

REINALDO

Liked: Cleanliness, staff & service
Tratamento muito bom. Café também. Televisões não são smart, poderiam melhorar para usarmos netiflix, por exemplo. Estacionamento pequeno e funcionários ocupam vagas. Localização muito boa, perto de tudo. Retornaria.
Stayed 4 nights in Mar 2024