4/10 Poor
Robert
Travelled with family
3 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were quite disappointed with the quality of the room and the complimentary breakfast. The refrigerator and freezer worked well, and the beds were somewhat comfortable. However, there was a strange odor in the room, the bathtub was stained with rust or hard water stains, we were provided only 2 bath towels for 3 people in a room advertised for 4 people. At least one of the bath towels was either dirty of visibly stained. The most concerning was the desk lamp which flickered constantly when turned off. We had to unplug it. The luggage rack was so rusty we feared staining our luggage by using it. We did not use the coffee maker or ice bucket, nor did we discover where the ice machine was located.
We were excited about the complimentary breakfast until we went to partake of it. There were a dozen mini muffins, sesame and poppy seed bagels, Cheerios and another kind of cold cereal, one package of instant oatmeal, bread and a toaster, coffee, decaf, and hot water, as well as a juice dispenser that said it was apple juice, but seemed to dispense orange juice. There was no cold water for drinking. The beat part of the breakfast was a mini waffle maker. However, it did not cook the waffles all the way through, leaving them doughy in the middle. This made them split in half instead of coming out of the waffle maker, and leaving them mostly inedible. Also, the bottle of maple flavored syrup was empty, leaving sugar free syrup as the only available option. The coffee was drinkable.
Robert
Stayed 1 night in Aug 2025
