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Comfort Hotel Perth City

4-star property
200 Hay Street, East Perth, WA 1800 796 370
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4.1 out of 5
Very good!
See all 318 Wotif Reviews

"Very basic, but still comfortable enough. Did have a 5 year old magazine as reading material on display though... " More

By a verified traveller on Sat 21 Mar 2020

Points Of Interest

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Hotel Description

Comfort Hotel Perth City puts you in the heart of Perth, within just a 10-minute stroll of Queens Gardens and Perth Mint. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy free WiFi, LCD TVs, and coffee/tea makers, featured in all 93 rooms. In-room dining is easy with amenities like refrigerators and room service. Safes, phones, and irons/ironing boards are also available.

The restaurant, IJO Garden Restaurant, is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Continental breakfast is available daily between 7:00 AM and 9:30 AM. There's also limited parking, along with the convenience of an area shuttle.

Places within a 15-minute walk of this 4-star East Perth hotel include Langley Park and WACA.

Premium Superior Economy King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Family

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Economy Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Economy Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Hotel Perth City ratings based on 318 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Hotel Perth City

Everyone (253) Couples (27) Business (1) Family (20)
3 out of 5
Very basic, but still comfortable enough. Did have a 5 year old magazine as reading material on display though...

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Guest Services

Thank you for your feedback. We have taken note of your comments and passed them on to the management team.

4 out of 5
Clean, convenient staff pleasant. Good visit for our needs

Posted by on 11 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Guest Services

Thank you for your review! We are glad you enjoyed your stay. Looking forward to seeing you again.

3 out of 5
The property was as expected. It was quite cheap to stay there, so I got what I payed for. It was reasonably clean and the staff were friendly

Posted by , from Secret Harbour on 16 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Guest Services

Dear Brett, Thank you for your review! We are glad you enjoyed your stay. Looking forward to seeing you again.

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Guest Services

Thank you for your rating! We look forward to seeing you next time.

4 out of 5
Good value for the rates charged. Diverse selection of restaurants and take away establishments within walking distance. Good access to public transport.

Posted by , from Western Australia (Regional) on 8 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Guest Services

Thank you for your review!

4 out of 5
We had no prior notice of there being a $150 bond charged. Then told it would take 3-5 working days for it to appear back in our account

Posted by on 5 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Guest Services

Dear Guest, Thank you for your review! As for the bond, we do release all bond holds after check out however depending on which bank your card is with, they can take a couple of days to release the bond within your credit limit. This can be frustrating at times however is out of our control. We regret any inconvenience caused.

2 out of 5
Shower has no temperature control, almost impossible to shower children. No fan in bathroom. Never enough toilet paper. Was charged for an extra room key even though it was returned to staff. Still trying to get a refund for said key and it’s been 3 weeks since checkout. Have been staying at this hotel for over 8 years now and the service/management is at an all time low. Would not stay here again!!

Posted by on 29 Jan. 2020

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Comment from Hotel Management

15 Feb. 2020 by Guest Services.

Thank you for your feedback. We regret to hear of your issues during your stay with us and note the maintenance department has been informed to have this issue rectified

4 out of 5
Lots of choices to eat in walking distance and not costing too much to get uber to shopping centre. clean neat and tidy, comfy bed

Posted by on 28 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Guest Services

Thank you for your review! We are glad you enjoyed your stay. Looking forward to seeing you again.

4 out of 5

Posted by on 27 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Guest Services

Thank you for your rating!

4 out of 5
Noisy water system and not able to get the aircon down to a low enough temperature.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

15 Feb. 2020 by Guest Services

Thank you for your review! Its always good to let us know so could remedy your issues immediately, that way we were able to ensure you had a great stay :) We hope to see you again soon

About the Comfort Hotel Perth City

Location 200 Hay Street, East Perth, WA 6004

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Hotel Perth City. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Perth hotel.

  • 1 building
  • 93 guestrooms or units
  • 6 levels
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Perth, WA Airport (PER) (11.2 km / 6.9 mi)
  • Train station: Perth Claisebrook Station (1.2 km / 0.7 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Comfort Hotel Perth City offers 93 accommodations with safes and coffee/tea makers. LCD televisions come with pay movies. Bathrooms include showers and complimentary toiletries. This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

IJO Garden Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property requires a credit card pre-authorization or cash bond at check-in. Guests must provide a photo ID and credit card at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 27 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Hotel Perth City
  • Comfort Perth City
  • Comfort Perth City Hotel
  • Hotel Perth City
  • Perth City Hotel
  • Comfort Hotel Perth
  • Comfort Inn Perth
  • Comfort Hotel Perth City East Perth
  • Comfort Perth City East Perth
  • Comfort Hotel Perth City Hotel
  • Comfort Hotel Perth City East Perth
  • Comfort Hotel Perth City Hotel East Perth

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.