2/10 Terrible
Michael
Travelled with family
28 Dec 2025
Our tub would not drain and after one shower was full. No staff on hand to fix the problem and was told there would not be for several days. Staff offered to move us to a comparable room. Once I packed my family of four up and moved them to the new room. Only to find the staff had moved us to a smaller room. We were moved once again to a room smaller than what we paid for. This room had bugs crawling on the walls and obliviously was lacking in the cleaning department. After killing a few bugs and just wanting to sleep after a 800 mile plus drive we went to sleep. We were awoken by the ac unit failing around 3 in the morning. The front desk was not interested in this and told us we had to call Hotels.com ourselves to remedy the reimbursement for the stay. Do yourself a favor and seek another hotel.


Michael
Stayed 1 night in Dec 2025





















