Hilton Garden Inn Ft. Walton Beach

3.0 star property
Seafront with outdoor pool, near Boardwalk on Okaloosa Island

Photo gallery for Hilton Garden Inn Ft. Walton Beach

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Reception
Junior Suite, 1 King Bed (Gulf Front)
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AU$458
includes taxes & fees
18 June - 19 June

Explore the area

Map
1297 Miracle Strip PKWY SE, Fort Walton Beach, FL, 32548
  • Okaloosa Island Beach
    ‪3 min walk‬
  • Okaloosa Island Pier
    ‪6 min walk‬
  • Boardwalk on Okaloosa Island
    ‪8 min walk‬
  • Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪21 min drive‬

Room options

2 Queen Beds, Mobile Accessible w/Roll In Shower, Limited View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Hearing Accessible, Limited View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Mobile Accessible w/Roll In Shower, Inland View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Balcony with Gulf Front View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Pool/Gulf View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • Beach view
  • Sleeps 6
  • 1 King Bed

1 King Bed, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

1 King Bed, Balcony, Gulf Front

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • Beach view
  • Sleeps 2
  • 1 King Bed

1 King Bed, Hearing Accessible, Balcony with Gulf View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • Beach view
  • Sleeps 2
  • 1 King Bed

1 King Bed, Hearing Accessible, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Hearing Accessible, Balcony with Inland View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Drinks & Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Balcony, Pool/Gulf View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Inland View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Limited View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Balcony with Inland View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Microwave
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Limited View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Microwave
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Gulf View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Microwave
  • Beach view
  • Sleeps 4
  • 1 King Bed

About the area

Fort Walton Beach

At Hilton Garden Inn Ft. Walton Beach you'll be within just a 10-minute stroll of popular attractions like Okaloosa Island Beach and Boardwalk on Okaloosa Island. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Garden Grille, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site 24-hour gym, lazy river and Hot tub. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Fort Walton Beach hotel include Fort Walton Beaches and HarborWalk Village.

What's nearby

  • Okaloosa Island Beach - 3 min walk - 0.3 km
  • Gulfarium Marine Adventure Park - 5 min walk - 0.4 km
  • Destin-Fort Walton Beach Convention Center - 5 min walk - 0.4 km
  • Okaloosa Island Pier - 6 min walk - 0.6 km
  • Boardwalk on Okaloosa Island - 8 min walk - 0.7 km

Getting around

  • Fort Walton Beach, FL (VPS-Northwest Florida Regional) - 17 min drive

Restaurants

  • ‪The Boardwalk - Okaloosa Island - ‬9 min walk
  • ‪Rockin Tacos - ‬10 min walk
  • ‪Angler's Beachside Bar & Grill - ‬9 min walk
  • ‪Old Bay Steamer - ‬6 min walk
  • ‪Al's Beach Club - ‬10 min walk

About this property

Hilton Garden Inn Ft. Walton Beach

Seafront with outdoor pool, near Boardwalk on Okaloosa Island
Hilton Garden Inn Ft. Walton Beach offers its guests an indoor pool, an outdoor pool, a lazy river, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the eco-certified Hilton Garden Inn Ft. Walton Beach. Parking is available for a fee.

  • 1 building
  • 178 guestrooms or units
  • 5 levels
  • Built in 2017
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Garden Inn Ft. Walton Beach offers 178 accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

This Fort Walton Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool
  • Lazy river
  • Outdoor pool

Family friendly

  • Children's games
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards and cash.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Fort Walton Beach Hotel
Hilton Garn Inn Fort Walton
Hilton Ft Walton Fort Walton
Hilton Garden Inn Fort Walton Beach
Hilton Garden Inn Ft. Walton Beach Hotel
Hilton Garden Inn Ft. Walton Beach Fort Walton Beach
Hilton Garden Inn Ft. Walton Beach Hotel Fort Walton Beach

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Ft. Walton Beach?

Hilton Garden Inn Ft. Walton Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Ft. Walton Beach?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ft. Walton Beach on 18 June 2025 start from AU$457.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Ft. Walton Beach?

Yep, Hilton Garden Inn Ft. Walton Beach has an uncovered self car park for USD 15.00 per day.

Are there any beaches close to Hilton Garden Inn Ft. Walton Beach?

Yep, Hilton Garden Inn Ft. Walton Beach is on Fort Walton Beaches, which hotel guests give top marks.

Does Hilton Garden Inn Ft. Walton Beach have a pool?

Yep, and guests love it! Hilton Garden Inn Ft. Walton Beach has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hilton Garden Inn Ft. Walton Beach have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Hilton Garden Inn Ft. Walton Beach?

Hilton Garden Inn Ft. Walton Beach features an outdoor pool, an indoor pool and 1 hot tub.

Is Hilton Garden Inn Ft. Walton Beach family-friendly?

You bet! With amenities such as a lazy river and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Ft. Walton Beach is a hit with families.

Does Hilton Garden Inn Ft. Walton Beach serve breakfast?

Yeah, breakfast is offered daily.

Is there a free airport shuttle available at Hilton Garden Inn Ft. Walton Beach?

No, Hilton Garden Inn Ft. Walton Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Ft. Walton Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Ft. Walton Beach?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Garden Inn Ft. Walton Beach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1008 reviews
Rating 8 - Good. 213 out of 1008 reviews
Rating 6 - Okay. 87 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alexsia

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Chris

Stayed 5 nights in Mar 2025

10/10 Excellent

Graclynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the convention center. Beach right out back. O’Neil and his staff are exceptional!
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this location! Highly recommend. Super clean and staff is SUPER friendly. They go out of their way to make your stay enjoyable. Clean rooms with soft beds, drawers and hangers in closet, full sized mirror, microwave and fridge, desk area, reading chair, side table. Safe and well lit parking lot, onsite cafe, breakfast buffet, indoor and outdoor bars, heated outdoor & indoor pools, private beach access. Fireplace, outdoor games, mini onsite store. Mix of families, business, military guests. Holiday Inn next door is their sister hotel with access to their pool. Bring your inflatables they provide free air to fill them. Outdoor pool is heated, yet in March the wind was still strong so it was not warm but not icy like the beach! The indoor pool area was nice and warm. They provide free beach towels and you exchange them for fresh ones at anytime. Happy hour available in indoor bar and outdoor Tiki bar makes great drinks and non-alcoholic ones for kids too. Lazy river provides tubes but your floats are welcomed. Its so close to everything and yet Fort Walton has a small town feel. Hotel is located right after bridge and has lots of restaurants and entertainment nearby. Easy drive to Destin and to major grocery stores. Lots of outdoor lounging chairs and tables onsite. HIGHLY recommend. Their customer service left the best impression on me and my family. Great job to their team and management for this! Every team member was friendly and made great small talk.
Stayed 4 nights in Mar 2025

8/10 Good

Anita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach, Restaurant food was really good
Stayed 1 night in Mar 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with the exception of us getting a slight smell of gas every now and then in our room. We called the front desk twice about it and they said that they'll check in to it, but nothing came about it and the next morning, we still were getting the slight smell of gas every now and then. Upon checking out, I asked them and was told that it's from their laundry room and that it happens from time to time. If it wasn't for that issue, everything would've been 5 stars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No table or chairs to eat in the room.
Stayed 1 night in Mar 2025

8/10 Good

LG

Stayed 3 nights in Feb 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

David H.

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel right on the beach. The balcony view facing the beach was amazing
Stayed 2 nights in Feb 2025

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service

Do your own negotiations with hotels

Originally booked (Hotels. Com) for Valentines weekend with weekend rates. On the day of travel realized we were bumped to Tuesday night (obviously over booked) and NOWAY to communicate to Hotels.com, except the near worthless "virtual chat" (they got your money). Did get an Email about paying 10 bucks for insurance the next day but couldn't call anyone to see what that all pertained(thinking it maybe a SCAM too). Ended up able to go Tuesday anyway, at the expensive weekend rates, and tried to make the best of the rear penetration given by hotels.com . My fiancé works the frauds dept. at a large financial institution, she said this practice where you can't communicate effectively with the third-party "money taker" is an extremely common call she gets. *Do your own negotiations with the hotel directly, while not perfect, at least you cut the third-party out of it, otherwise the hotel(that picks up the phone) will tell you you'll have to go through the booking company anyway if you went that route. All in all the hotel was on the edge of dated, fairly dirty, unvacuumed in hall areas the facilities seemed nice enough for off season and being a non-resort hotel, the check-in staff we had at check-in seemed to be of an average C- grade of animatron greeters, displaying dry and very little helpfulness skills in describing amenities. Our expensive room gulf view we had was nice, the lazy river and indoor pool look as it should, lots of road work out front expect traffic and delays.
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Beautiful beach. Rooms comfortable.
Stayed 2 nights in Feb 2025

6/10 Okay

Baron

Travelled with family
Liked: Cleanliness, staff & service, amenities
The entry way is currently under construction.
Stayed 2 nights in Feb 2025

10/10 Excellent

DeBLasis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing!
Stayed 2 nights in Feb 2025

4/10 Poor

Diane

Disliked: Property conditions & facilities, room comfort

Overpriced!! & Bad Experience!

We stayed here for our anniversary. The only good thing was the awesome view. Check in took forever. The gentleman checking me allowed a lady to cut in line in front of me, while I was on crutches. The lady complained of not having a room with a view, but after much discussion, she couldn’t prove she even booked a room with a view. The cabinet to refrigerator door was broken. The refrigerator itself didn’t work. The TV didn’t work. Both these issues were fixed but during a time we wanted to get ready to eat. We ate at the restaurant. DO NOT eat there. They had a VERY OVERPRICED Valentine’s meal that was not great. They did give us one free dessert & 2 small glasses of champagne for our anniversary. After we spent money on the bad meal. Then if they don’t charge enough for the room, they charge for breakfast. We paid the extra $5 a person for the breakfast when I booked. I’ve had many many better free breakfast at motels that cost a third of what this motel cost. DON’T pay the $16 for the breakfast they want to charge you. It wasn’t even worth the $5 we paid.
Stayed 1 night in Feb 2025

10/10 Excellent

Petru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Timothy

Stayed 2 nights in Feb 2025

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely hear every single door slam shut in your room.
Stayed 2 nights in Feb 2025

4/10 Poor

Jody

Travelled with partner
Disliked: Property conditions & facilities
The view from our balcony was gorgeous! The issues I had with the stay…. The toilet was visibly dirty , the shower head was hanging out the wall, the hot water was like warm at best and the breakfast was really nothing more than a continental breakfast. Breakfast was 16 and adult and 9 a child. There was also a charge to park of 17 a day with taxes. Due to the hot water issue I was refunded for the parking . The lady who checked us out was super sweet but the rest of the front desk staff came off as rude, esp when I reported the hot water issue. A maintenance person came to my room and told me it was normal ( in very broken English). I was torn between this hotel and an Air BNB and in the future I will not stay here.
Stayed 2 nights in Feb 2025

4/10 Poor

CRYSTAL

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Great staff, broken hotel

When we got there, the room was warm so I turned on the ac. We went to the pool and played for a couple of hours. When we got back the room was still warm and I called the front desk. They said they would send someone but no one ever came. We slept in a hot room all night. There was also no warm water for our showers or baths. When I called the front desk they told me to run it for 10 minutes and they would send someone up. They did indeed send someone up, but he said that my room would continue to have barely warm water. When I asked the next morning, they had no knowledge of what was going on. The hotel staff were friendly and very nice and I understand things break. They comped us a night of our room which I appreciated and they gave us free meals and I would go back because the staff was very friendly however room 555 was not a lucky room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and polite!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lazy river and the easy access to the beach
Stayed 1 night in Feb 2025