Skip to main content
Beginning of main content
4.5 out of 5

"Beautiful room with huge living area and bathroom. Perfect location. We will return. " More

By a verified traveller on Tue 13 Oct 2020

Enter dates to see availability

Hotel Description

At The Madsen you'll be within just a 15-minute stroll of Penguin Undercover Market and Penguin General Cemetery. Highlights at this beach guest house include free self parking and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 6 individually decorated rooms feature free WiFi, DVD players, and hair dryers. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include free toiletries and pillowtop beds. Housekeeping is available on request.

A pampering day can include hot stone massages and Swedish massages along with facials, body treatments, and mani/pedis. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a snack bar/deli. There's also the convenience of limited parking.

Sights within a 20-minute drive of this 4-star Penguin guest house include Dial Range Forest Reserve and Hellyers Road Distillery.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$136* Per night/room 20 Jan. - 21 Jan.

Executive Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waterfront Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Beachfront Family Spa Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Madsen ratings based on 101 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Madsen

Everyone (61) Couples (32) Family (7)
2 out of 5

Posted by on 23 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

25 Oct. 2020 by Phil

We just started a new trainee cleaner the day the guest checked in, but this is no excuse as she was being supervised by a senior cleaner who obviously did not check the quality of her work. We are sorry for this situation and I have given strict instructions that trainees be carefully supervised.

4 out of 5

Posted by on 19 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

25 Oct. 2020 by Phil

Thank you

5 out of 5
Beautiful room with huge living area and bathroom. Perfect location. We will return.

Posted by , from Launceston on 13 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

19 Oct. 2020 by Phil

We appreciate the guest's vote of confidence who stayed in our second best suite, the 4.5 Star Beachfront Spa Suite with glorious water views. It is very old world in style, being once the bank office with tin pressed ceiling, and comes with the vault and a huge bathroom that was formerly the bank manager's office. It is chalk and cheese with the modern 5 Star Penthouse.

5 out of 5

Posted by on 5 Oct. 2020

Was this review helpful to you?
Comment from Hotel Management

8 Oct. 2020 by Phil

We thank the reviewer for the generous rating, but we continually strive for more knowing that there is always more to do in terms of facilities and service in a heritage listed property where the hotel is housed.

5 out of 5
Easy check in and lovely place full of character wonderful spot loved our stay

Posted by , from Launceston on 26 Sep. 2020

Was this review helpful to you?
Comment from Hotel Management

8 Oct. 2020 by Phil

Thank you. The contactless check-in procedure has been instituted as part of our COVID-19 Safety Plan. Those that are unfamiliar with Penguin will discover that it is a pretty seaside boutique village.

4 out of 5
The Deluxe Room was great, the tv, DVD player & coffee maker was on top of a medium size cupboard & rest of the fridge & tea / coffee facilities was inside the cupboard & was all cramped into one corner of the room also the bathroom was little out dated

Posted by , from Launceston Tasmania AUS on 12 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

13 Aug. 2020 by Phil

We consider positioning all the white goods and TV in one corner makes the rest of the room quite spacious. Yes, the bathroom is over 14 years old and we expect to refresh it (and the Waterfront Suite)before the upcoming high season.

5 out of 5

Posted by on 20 Jan. 2020

Was this review helpful to you?
4 out of 5
A lovely place to stay straight across from the beach, the room was clean and comfortable and communication on how to check in clear. My only regret is that I didn’t book the room on the ground floor as the stairs are quite steep and if you have mobility issues like I do can be a tad difficult to negotiate.

Posted by on 15 Dec. 2019

Was this review helpful to you?
4 out of 5
Comfortable bed, place was clean, good water pressure and hot shower. Pleasant stay would use service again.

Posted by on 10 Dec. 2019

Was this review helpful to you?
4 out of 5

Posted by on 6 Dec. 2019

Was this review helpful to you?

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at The Madsen. Limited free parking is available on a first-come, first-served basis. This 4-star Penguin guesthouse is smoke free.

  • 1 building
  • 6 guestrooms or units
  • 2 levels
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Devonport, TAS (DPO) (39.4 km / 24.5 mi)
  • Train station: Penguin Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

The Madsen offers 6 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Penguin guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The guesthouse hosts a free manager's reception daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Madsen Hotel Penguin
  • Madsen Hotel
  • Madsen Penguin
  • The Madsen Boutique Hotel Penguin, Tasmania
  • Madsen House Penguin
  • The Madsen Boutique Hotel Penguin Tasmania
  • Madsen Guesthouse Penguin
  • Madsen Guesthouse
  • The Madsen Boutique Hotel Penguin
  • The Madsen Penguin
  • The Madsen Guesthouse
  • The Madsen Guesthouse Penguin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.wotif.com/Penguin-Hotels-The-Madsen.h9626970-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Penguin-Hotels-The-Madsen.h9626970-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Penguin-Hotels-The-Madsen.h9626970-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.