The Madsen Deals & Reviews (Penguin, AUS)

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Penguin •1 Room

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Penguin • 1 Room

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Australia
Tasmania
Penguin Hotels
The Madsen, Penguin, current page

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4.5 out of 5

Wonderful!

See all 101 Wotif Reviews

"Beautiful room with huge living area and bathroom. Perfect location. We will return. " More

By a verified traveller on Tue 13 Oct 2020

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Hotel Description

At The Madsen you'll be within just a 15-minute stroll of Penguin Undercover Market and Penguin General Cemetery. Highlights at this beach guest house include free self parking and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 6 individually decorated rooms feature free WiFi, DVD players, and hair dryers. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include free toiletries and pillowtop beds. Housekeeping is available on request.

A pampering day can include hot stone massages and Swedish massages along with facials, body treatments, and mani/pedis. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a snack bar/deli. There's also the convenience of limited parking.

Sights within a 20-minute drive of this 4-star Penguin guest house include Dial Range Forest Reserve and Hellyers Road Distillery.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

AU$136* Per night/room 20 Jan. - 21 Jan.

Executive Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waterfront Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Beachfront Family Spa Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Madsen ratings based on 101 Verified Reviews

Review Summary

4.5 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for The Madsen

2 out of 5

Posted by a verified traveller on 23 Oct. 2020

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Comment from Hotel Management

25 Oct. 2020 by Phil

We just started a new trainee cleaner the day the guest checked in, but this is no excuse as she was being supervised by a senior cleaner who obviously did not check the quality of her work. We are sorry for this situation and I have given strict instructions that trainees be carefully supervised.

4 out of 5

Posted by a verified traveller on 19 Oct. 2020

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Comment from Hotel Management

25 Oct. 2020 by Phil

Thank you

5 out of 5

Beautiful room with huge living area and bathroom. Perfect location. We will return.

Posted by Dunc, from Launceston on 13 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by Phil

We appreciate the guest's vote of confidence who stayed in our second best suite, the 4.5 Star Beachfront Spa Suite with glorious water views. It is very old world in style, being once the bank office with tin pressed ceiling, and comes with the vault and a huge bathroom that was formerly the bank manager's office. It is chalk and cheese with the modern 5 Star Penthouse.

5 out of 5

Posted by a verified traveller on 5 Oct. 2020

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Comment from Hotel Management

8 Oct. 2020 by Phil

We thank the reviewer for the generous rating, but we continually strive for more knowing that there is always more to do in terms of facilities and service in a heritage listed property where the hotel is housed.

5 out of 5

Easy check in and lovely place full of character wonderful spot loved our stay

Posted by Liisa, from Launceston on 26 Sep. 2020

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Comment from Hotel Management

8 Oct. 2020 by Phil

Thank you. The contactless check-in procedure has been instituted as part of our COVID-19 Safety Plan. Those that are unfamiliar with Penguin will discover that it is a pretty seaside boutique village.

4 out of 5

The Deluxe Room was great, the tv, DVD player & coffee maker was on top of a medium size cupboard & rest of the fridge & tea / coffee facilities was inside the cupboard & was all cramped into one corner of the room also the bathroom was little out dated

Posted by James, from Launceston Tasmania AUS on 12 Jul. 2020

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Comment from Hotel Management

13 Aug. 2020 by Phil

We consider positioning all the white goods and TV in one corner makes the rest of the room quite spacious. Yes, the bathroom is over 14 years old and we expect to refresh it (and the Waterfront Suite)before the upcoming high season.

5 out of 5

Posted by a verified traveller on 20 Jan. 2020

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4 out of 5

A lovely place to stay straight across from the beach, the room was clean and comfortable and communication on how to check in clear. My only regret is that I didn’t book the room on the ground floor as the stairs are quite steep and if you have mobility issues like I do can be a tad difficult to negotiate.

Posted by a verified traveller on 15 Dec. 2019

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4 out of 5

Comfortable bed, place was clean, good water pressure and hot shower. Pleasant stay would use service again.

Posted by LeonieFonua on 10 Dec. 2019

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4 out of 5

Posted by a verified traveller on 6 Dec. 2019

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About the The Madsen

Location 64 Main Road, Penguin, TAS 7316

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at The Madsen. Limited free parking is available on a first-come, first-served basis. This 4-star Penguin guesthouse is smoke free.

1 building
6 guestrooms or units
2 levels
Bar or lounge
Manager's reception (free)
Deli
Towels for the beach
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-out
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
BBQ grill(s)
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Snack bar/deli
Laundry facilities
Free cribs/infant beds
DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

Airport: Devonport, TAS (DPO) (39.4 km / 24.5 mi)
Train station: Penguin Station (0.5 km / 0.3 mi)
Parking: Free self parking

Room Amenities

The Madsen offers 6 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Penguin guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Pillowtop beds
Minibar
In-room dining (limited hours)
Flat-screen television
Cable channels
DVD player
Hypo-allergenic bedding
Shower
Cribs (free)
Housekeeping (on request)
Hair dryer
Toiletries (free)
Iron and ironing board
Blackout drapes
Ensuite bathroom
Unique furnishings
Unique decor

Food & Drink

The guesthouse hosts a free manager's reception daily.

Room service (during limited hours) is available.

Spa Services

Body treatments
Facial treatments
Manicures and pedicures
Massages
Hot stone massage
Swedish massage

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 30.0 per day.
Free cribs (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
gap period enforced between guest stays 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 30.0 per day
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Madsen Hotel Penguin
Madsen Hotel
Madsen Penguin
The Madsen Boutique Hotel Penguin, Tasmania
Madsen House Penguin
The Madsen Boutique Hotel Penguin Tasmania
Madsen Guesthouse Penguin
Madsen Guesthouse
The Madsen Boutique Hotel Penguin
The Madsen Penguin
The Madsen Guesthouse
The Madsen Guesthouse Penguin

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

The Madsen