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Chachagua Rainforest Hotel & Hot Springs

4.0 star property
Lakefront lodge with 2 restaurants and 2 outdoor pools

Photo gallery for Chachagua Rainforest Hotel & Hot Springs

Exterior
Rainforest Bungalow with King Bed | View from room
2 outdoor pools, pool loungers
Hacienda Cercone
Jungle Treehouse

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$502
includes taxes & fees
25 Jan - 26 Jan 2026

Explore the area

View map
San Rafael de Peñas Blancas, Peñas Blancas, Alajuela, 20108
  • Place, La Altura Viewpoint
    ‪12 min drive‬
  • Place, Children's Eternal Rainforest
    ‪15 min drive‬
  • Place, La Fortuna Waterfall
    ‪58 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪49 min drive‬

Room options

View all photos for Rainforest Bungalow

Rainforest Bungalow

Rainforest Bungalow

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Private pool
Air conditioning
Smart TV
Renovated in 2023
Renovated in 2016
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Bungalow

Master Bungalow

Master Bungalow

Highlights

Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Smart TV
Renovated in 2023
Down duvet
Premium bedding
  • 103 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Villa with Plunge Pool

Two Bedroom Villa with Plunge Pool | View from room

Two Bedroom Villa with Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Private pool
Air conditioning
Smart TV
Renovated in 2023
Premium bedding
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Hacienda Cercone

Hacienda Cercone

Hacienda Cercone

Highlights

Individually decorated
Private pool
Air conditioning
Smart TV
Renovated in 2023
Down duvet
Premium bedding
Private bathroom
  • 650 sq m
  • Sleeps 10
  • 2 Double Bunk Beds, 2 Queen Beds and 2 King Beds

View all photos for Rainforest Bungalow with King Bed

Rainforest Bungalow with King Bed

Rainforest Bungalow with King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually decorated
Private pool
Air conditioning
Smart TV
Renovated in 2023
Down duvet
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Treehouse

Jungle Treehouse

Jungle Treehouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Private pool
Air conditioning
Smart TV
Renovated in 2023
Down duvet
Premium bedding
Private bathroom
  • 99 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa del Rio Chachagua

Villa del Rio Chachagua

Villa del Rio Chachagua

Highlights

Individually decorated
Private pool
Air conditioning
Smart TV
Renovated in 2023
Down duvet
Premium bedding
Private bathroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Casita Suite

Casita Suite

Casita Suite

Highlights

Individually decorated
Private pool
Air conditioning
Smart TV
Renovated in 2023
Down duvet
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Chachagua

A family-friendly stay in Peñas Blancas awaits you at Chachagua Rainforest Hotel & Hot Springs. You'll be 6.7 km (4.2 mi) from Children's Eternal Rainforest and 13.6 km (8.5 mi) from Arenal Adventure World. Highlights at this lodge include 2 restaurants, 2 outdoor swimming pools and free cooked-to-order breakfast. .A pampering day can include deep-tissue massages and Swedish massages. The restaurant, Colibri, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the lodge's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' swimming pool, waterslide and pool loungers as well as access to ecotours. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Peñas Blancas lodge include Costa Rica Chocolate Tour and Puentes Colgantes del Arenal.
View more Lodges in ChachaguaOpens in a new window

What's nearby

  • La Altura Viewpoint - 12 min drive - 6.0 km
  • Children's Eternal Rainforest - 15 min drive - 6.7 km
  • Baldi Hot Springs - 52 min drive - 29.0 km
  • Costa Rica Chocolate Tour - 53 min drive - 27.2 km
  • La Fortuna Waterfall - 58 min drive - 29.7 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 143 min drive

Restaurants

  • ‪El Fogón de Chela - ‬11 min drive
  • ‪La Pollera - ‬6 min drive
  • ‪Restaurante Tiquicia - ‬19 min drive
  • ‪restaurante la gudria morada - ‬20 min drive
  • ‪Hunters & Gatherers - ‬19 min drive

About this property

Chachagua Rainforest Hotel & Hot Springs

Lakefront lodge with 2 restaurants and 2 outdoor pools
As a guest of Chachagua Rainforest Hotel & Hot Springs, you'll find 2 outdoor swimming pools, a waterslide, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Chachagua Rainforest Hotel & Hot Springs. An area shuttle within 200 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. A complete renovation of Chachagua Rainforest Hotel & Hot Springs was completed in October 2023.

This 4-star Peñas Blancas lodge is smoke free.

  • 1 floor
  • 26 guestrooms or units
  • 2 dining venues
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
Chachagua Rainforest Hotel & Hot Springs offers 26 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and coffee/tea makers. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 43-inch Smart televisions come with satellite channels.

This Peñas Blancas lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Similar properties

Hot springs
Arenal Manoa & Hot Springs Resort
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.8 out of 5, Exceptional, 1,004 reviews
The price is AU$688
includes taxes & fees
7 Jan - 8 Jan 2026
Arenal Manoa & Hot Springs Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 kilometres
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Colibri
  • Morpho

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Farming classes
  • Helicopter/aeroplane tours
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Living room
  • Private pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Living room
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chachagua Rainforest Hotel & Hot Springs

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 230 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chachagua Rainforest Eco Lodge La Fortuna
Chachagua Rainforest Eco La Fortuna
Chachagua Rainforest Eco Lodge Peñas Blancas
Chachagua Rainforest Eco Peñas Blancas
Lodge Chachagua Rainforest Eco Lodge Peñas Blancas
Peñas Blancas Chachagua Rainforest Eco Lodge Lodge
Lodge Chachagua Rainforest Eco Lodge
Chachagua Rainforest Eco
Chachagua Rainforest Eco
Chachagua Rainforest Eco Lodge
Chachagua Rainforest Hotel Hot Springs
Chachagua Rainforest Hotel & Hot Springs Lodge
Chachagua Rainforest Hotel & Hot Springs Peñas Blancas
Chachagua Rainforest Hotel & Hot Springs Lodge Peñas Blancas

Frequently asked questions

What is the cancellation policy at Chachagua Rainforest Hotel & Hot Springs?

Chachagua Rainforest Hotel & Hot Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chachagua Rainforest Hotel & Hot Springs?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Chachagua Rainforest Hotel & Hot Springs on 25 Jan 2026 start from AU$501.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chachagua Rainforest Hotel & Hot Springs?

Yep, Chachagua Rainforest Hotel & Hot Springs has a free self car park.

Is there a spa on site at Chachagua Rainforest Hotel & Hot Springs?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Chachagua Rainforest Hotel & Hot Springs have a pool?

Chachagua Rainforest Hotel & Hot Springs has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Chachagua Rainforest Hotel & Hot Springs have a waterslide?

Yep, this property has a waterslide!

What makes Chachagua Rainforest Hotel & Hot Springs a romantic place to stay?

Poolside dining and romance packages, as well as private pools and premium bedding in the guestrooms, help set the scene for a romantic weekend at Chachagua Rainforest Hotel & Hot Springs.

Is Chachagua Rainforest Hotel & Hot Springs family-friendly?

You bet! With amenities such as a children's pool, children's meals and a waterslide, it's no surprise that Chachagua Rainforest Hotel & Hot Springs is a hit with families.

Are there hot tubs in the rooms at Chachagua Rainforest Hotel & Hot Springs?

No, but there are private pools in the guestrooms.

Does Chachagua Rainforest Hotel & Hot Springs serve breakfast?

Yep, free cooked-to-order brekkie is on offer daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Chachagua Rainforest Hotel & Hot Springs?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Chachagua Rainforest Hotel & Hot Springs?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chachagua Rainforest Hotel & Hot Springs?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Chachagua Rainforest Hotel & Hot Springs?

No, pets and service animals are not allowed.

Chachagua Rainforest Hotel & Hot Springs Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 305 out of 373 reviews
Rating 8 - Good. 46 out of 373 reviews
Rating 6 - Okay. 11 out of 373 reviews
Rating 4 - Poor. 7 out of 373 reviews
Rating 2 - Terrible. 4 out of 373 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I had a pleasant stay at chachagua. We arrived late at night and was greeted at the front desk with hand towels and fruit juice. Checking in was smooth and we were escorted to our bungalow (make sure to have a high car as you will drive through a low river). Bungalow was private and very clean. The room was cleaned daily and there was eco friendly hair products and toiletries. Room has a mini fridge, coffee maker and fresh water daily. Continental breakfast was amazing - at a restaurant on premises. Great selection! The springs were great- wasn’t a lot of people and we were able to enjoy it solo. The resort was beautiful and tranquil. You can hear the animals throughout the day esp the monkeys in the morning. We didnt get to see the monkey but we did see a sloth up in the tree- thanks to Ruben (who btw gave a great coffee/ chocolate tour). Big thank you to all the staff members- from the gentleman who greets you when entering, front desk staff, house keeping, and restaurant waiters/waitresses. All very pleasant and super helpful when we had any questions or concerns. Pura Vida. :)
Stayed 6 nights in Sep 2025

10/10 Excellent

Claribel

Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

10/10 Excellent

Tonina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for family. Far enough from the hustle and bustle but close enough to enjoy all the amenities in the area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Dayal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Clean rooms, wonderful, friendly and responsive staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 8 nights in May 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rainforest location. Treehouse with hot spring which was with a beautiful view.
Stayed 4 nights in Aug 2025

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and peaceful. There are slides for kids to enjoy and hot springs for Adults to relax in. The paths to waterfall and ceiba tree are very nice and definitely worth it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chachagua exceeded our expectations from the beginning. Great communication, amazing staff, location was ideal if you’re looking to be outside the city to experience the nature of Costa Rica. Perfect for families! I can’t wait to go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and serene. Just the perfect place for a getaway! The guided nature walk was a highlight of the trip!
Stayed 4 nights in Aug 2025

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad muy limpia los empleados son muy amables mi único problema es la comida es muy cara y no es la comida típica q uno quiera comer no me gustó para nada pero después todo muy hermoso
Stayed 5 nights in Aug 2025

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place for family vacation.

Night tour
Night tour
Villa private heated pool with river and small waterfall behind it.
Stayed 3 nights in Aug 2025

10/10 Excellent

OSVALDO J

Stayed 4 nights in Jul 2025

8/10 Good

John, Conestoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub in our room was fantastic! The privacy for the rooms with hot tubs really needs to be improved. The outdoor shower is cool, but not when people can see you from both sides! Same for the hot tub. It also would have been a lot nicer if you could drive yourself to and from your room versus waiting for someone else to get you, especially since sometimes the wait time was lengthy. The hot springs would be more enjoyable if they weren’t right beside the restaurant due to noise and people just sitting there watching you. The water temperature was very relaxing and the water slide into the pool was awesome! Overall the hotel was nice, I just wish privacy would have been considered more in the treehouse room design.
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay from start to finish, upon check in Brain at the front desk went above and beyond to show us to our room and around the property. The hot springs were amazing after a long day of activities in town. We were able to see sloths and monkeys while at the property which was amazing. I would highly recommend staying here.
Hot springs
Treehouse bungalows
Treehouse jacuzzi
Bedroom
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael

Stayed 4 nights in Jul 2025

10/10 Excellent

Leonie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our bungalow in the rainforest and will definitely be coming back! We were very relaxed and loved listening to the sounds of the jungle around us in our private bungalow. The staff was very friendly and the food was all delicious asking with an amazing assortment of incredible drinks. I wish we had stayed longer because they offered so much on the property and a ton of tours and excursions around the area that I wish I had made Chachagua our whole trip. This was a great way to start our honeymoon and made us instantly relaxed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily, Webster

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! The staff is so wonderful and made our stay extra special. We enjoyed the hot springs and all of the tours at the property. Bryan made any and ALL requests so easy, and Reuben took us on a hike and horse back riding trip and they were perfect. We felt a sense of exploration and relaxation all at times. The town of chachaugua is only a short distance away and had a fantastic little soda with pizza and empanadas, and a ice cream shop that had $1 ice cream… I cannot say enough about how special this hotel and staff is. We 100% would return and recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the most beautiful, most relaxing, and friendliest place ever. All the staff were so kind and welcoming. Upon checking in, the staff had drinks and towels for us. They showed us to our room and explained how organic and eco friendly everything was. Our room was private with a patio that had a hammock. The pools were clean and relaxing. Not crowded. The food was delicious, they were constantly feeding us. It rained during our trip but it was still so relaxing and we were still able to squeeze in a lot. We did horse back riding, hiked the property on our own, swam. Everything was clean. The staff were so kind and always made sure we were taken care of. I would come back again for a longer stay!
Stayed 2 nights in Jul 2025

4/10 Poor

Daria

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The highlight of this hotel is definitely the hot springs and water slides—they’re well-maintained and fun for both kids and adults. The staff were also very friendly and helpful, and we appreciated the good service throughout the property. Unfortunately, that’s where the positives end. Our room was extremely outdated, dark, and uninviting. The beds were uncomfortable, the plumbing was old and leaky, and overall, the accommodations felt neglected. It did not match the expectations set by the hotel’s reputation. We also found the food to be mediocre at best, which led us to drive 30 minutes into town just to get a decent meal—not ideal when you’re hoping for a relaxing stay. Perhaps we were just unlucky and were given one of the oldest bungalows, but our experience was disappointing enough that we would not recommend this hotel to friends or family. Honestly, we couldn’t wait to check out. I’m surprised by the glowing reviews calling this the best hotel of their Costa Rican trip—it certainly wasn’t for us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fabian

Stayed 4 nights in Jun 2025